CSV import to additional fields not appaers

[viastream]

Hi,
I just made a big excel and export to CSV, add additional fields and during the import I cant see in the mapping fileds my aditional fields as you wrote in the knowledgebase:

In addition to the above fields, you can add custom Additional Fields with the Events Calendar PRO add-on. Each field you add will appear in the CSV Importer as an available field to be imported. The name of the field will be the Label you typed in when you added the field. There are 6 field types, and the following table breaks down which types the importer accepts:

So is not working for me. I am a pro user.
Thanks,
Zsolt

[Jeremy]

Hi Zsolt,

Thanks for reaching out to us! I’d be happy to help you 🙂

Could you send me the .csv file you’re trying to import, so I could test it locally? (you can set your reply as “Private”).

Thanks in advance,

Cheers,
Jeremy

[viastream]

This reply is private.

[Jeremy]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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