Recurring events Menu Dropdown Missing

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  • #1548447
    bixmark
    Participant

    When I have a recurring event in Events Calendar Pro the help system says that the “edit event” menu should have a drop down list when I hover over it to allow me to edit the entire series, just one event, or future events. But there is not dropdown. I hovered for multiple seconds to be sure, and no dropdown. I get the dropdown for the Events menu right away, no problem, but none for the Edit Event.

    #1549083
    Jeremy
    Keymaster

    Hi Mark,

    Thanks for reaching out to us! I’d be happy to help you 🙂

    Could you go to your WordPress backoffice > the page listing all your events? Then, when you hover over the title of a recurring event, do you see an “Edit All” button?

    If that’s not what you’re looking for, could you show me a screenshot of the place where you would expect a dropdown menu?

    Thanks in advance,
    Jeremy

     

    #1549270
    bixmark
    Participant

    Links below are to 2 screenshots – the first is on our site looking at the
    detail view for one of our recurring events with the curser hovering over
    the Edit Event menu at the top, with no dropdown box – the second is the
    page in the Events Calendar Pro documentation on your site showing the
    dropdown menu that I think is supposed to be there. Note that I did go to
    the listing of events on the backend as you suggested, and from there I do
    see the three options to edit entire event, future events, or just this
    single event. But with hundreds of events, and many of them recurring every
    week for the next 2 years, it is a real pain to search through them all in
    a long, paginated list, it is far easier to go to the date you want on the
    calendar and edit the event from there, but there I only seem to have the
    option to edit the entire series, not a single event or future events.

    https://www.dropbox.com/s/ogz3ln1183hs49v/EventsCal_Screenshot1.png?dl=0

    https://www.dropbox.com/s/mgjv5kr3mvh5lk6/EventsCal_Screenshot2.png?dl=0

    (note: I just saw the first screenshot I did is from a past event, but I
    also tried on upcoming events and the lack of dropdown menu is the same)

    *Mark Bickel*
    *Pastor of Adult Discipleship and OutreachGrace Bible Fellowship Church,
    Wallingford, PA*

    #1550533
    Jeremy
    Keymaster

    Hi Mark,

    Thank you for sharing those screenshots; I understand better now.

    Well, it might be a bug actually. I would need to investigate further, I’ll let you know as soon as I know more.

    Have a nice day,
    Jeremy

    #1566876
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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