Latest update

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  • June 7, 2018 at 11:47 am #1548742
    Jeffrey
    Participant

    (Events Calendar PRO)
    We are unable to install the latest update. Error message: Service is not available. Can you help?

    June 8, 2018 at 5:54 am #1549218
    Jeremy
    Keymaster

    Hi Jeffrey,

    Thanks for reaching out to us! I’d be happy to help you 🙂

    If you can’t update our plugin via the WordPress back-office, you might have to do a manual update. In order to do so, you should access your FTP. Once you’re there, navigate to “wp-content/plugins/events-calendar-pro/” and delete all files within that directory. Then, you can replace those files by the ones from the latest version of the plugin, which you could find in My Account > Downloads.

    I hope this helps,
    Jeremy

    June 30, 2018 at 9:35 am #1565172
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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