[Jennifer]

Hi Russell,

Thanks for reaching out! I’m sorry you’re running into these issues, but hopefully we can get some improvements in performance here.

The first thing I would suggest is taking a look at this knowledge article on things to consider to help improve performance.

Second, going under Events > Settings > General and reducing the amount of time into the future that recurring events are created as well as the amount of time before past events are deleted. If you can reduce the overall amount of events you have, that should help somewhat.

The Query Monitor plugin is great for identifying slow queries, so it may be worthwhile to install that and see what kind of results you get on the events page. Please copy/paste the results here so that I can take a look.

I do see that your versions of all three of our plugins are a little bit behind, so I would recommend updating those to the most recent versions as well (although I don’t think that will solve this issue – still a good idea!).

Thanks,

Jennifer

[Jennifer]

Hi Philipp,

Thanks for reaching out!

To edit the default events page, you can follow these instructions to copy the template (wp-content/plugins/the-events-calendar/src/views/default-template.php) into your child theme and edit it from there.

To make sure I understand correctly are you trying to add two different blocks of content: 1 for the calendar view, and 1 for the single view? Or, are you trying to add 1 block for the calendar view, and then you want to be able to put something custom for each single event?

You can hook into ‘tribe_events_single_event_before_the_content’ to add content to single events only (I can help you out with this), but this will get tricky if you are trying to display something different for each event.

If you can clarify, I will be happy to help you figure out the best way to go about this!

Thanks,

Jennifer

[Jennifer]

Hi Norbert,

Thanks for reaching out, and I’m sorry you’re running into this issue!

To go the CSS route, try adding this to your Additional CSS area under Appearance > Customize or to the style.css file in your child theme.

tr .tribe-tickets-attendees-list-optout {

display: none !important;

}

Let me know if that works!

Thanks,

Jennifer

[Jennifer]

Hi Cath,

Welcome back to the forums!

To add new fields to the front end form, you can use the Additional Fields feature that comes with Pro. These can be set up by going to Events > Settings > Additional Fields. Unfortunately, there is not an out of the box way to do add a form like you have onto the Community Events form. That would involve a bit of customization.

If you’d like to give it a shot, I would recommend taking a look at our themer’s guide, which has lots of great info on customizing our plugins. We also have a list of recommended developers if you’d like to get some help with the code.

I’m sorry I don’t have a better answer for you, but I hope this helps! Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Miguel,

Thanks for reaching out!

You can display lists by venue with the url for that venue, which you can find by going to Events > Venues and clicking “View” for the venue (see screenshot). You can then copy the URL from your browser.

To display the events for certain users on their member page, you can set up the member pages using WordPress default author templates and then add a shortcode to the template to display the events (see this post for more info on how to do this).

Let me know if you have any questions or need any help implementing this!

Thanks,

Jennifer

[Jennifer]

I’m glad that worked for you…sorry the update created a new issue for you! You can hide it with the following CSS:

.tribe-events-event-cost .tribe-button {
display: none;
}

or by adding this to your functions.php file:

add_filter( 'tribe_tickets_buy_button', '__return_empty_string' );

I hope that helps!

[Jennifer]

No problem! Since this thread has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open a new one if you have any other questions!

[Jennifer]

Hi Jan,

Thanks for reaching out!

It looks like you might have some customizations running. If so, can you please share them with me in a private reply? Is this occurring on every ticket, or just certain ones? Finally, is there anything else that looks broken in the email, or is it just this warning?

I think it would also be useful to try testing for conflicts with your other plugins, which you can do by following these instructions.

There could be a potential issue here that we need to address on our end, so providing that additional info will help me determine the source of that message and work on finding a solution for you.

Thanks!

Jennifer

[Jennifer]

Hi Jen,

Thanks for reaching out! It sounds like you’re looking for the list view. You can set this to be your default view by going into Events > Settings > Display and setting “Default view” to “List” (see screenshot). This will show the events on your default Events page (yoursite.com/events) the same way as in your link (assuming you are using the Avada theme).

Let me know if that works for you!

Thanks,

Jennifer

[Jennifer]

Hi Fero,

Thanks for reaching out! I’m sorry you’re running into this issue – it is a bug, and we are currently working on a fix. Have you tried pasting the snippets in the other thread into your style.css file?

I’ve added this thread to our internal ticket, so you’ll be notified here as soon as we have an update. In the meantime, you can downgrade to the previous version if the CSS doesn’t work for you by following these instructions.

Sorry for the inconvenience here! Please let me know if you have any questions.

Thanks,

Jennifer

[Jennifer]

Hi Daniel,

Thanks for reaching out! I’m sorry to hear you’re running into this issue.

Have you tried the steps recommended in the other post, including testing for conflicts and reinstalling The Events Calendar? I would also recommend going under Events > Settings > APIs and refreshing the connection or disconnecting entirely and reconnecting (see screenshot).

Let me know how that goes!

Thanks,

Jennifer

[Jennifer]

Hi Florian,

I just tested this out and got the same result…I believe you are correct – the count should be 5. I’m going to run this by our developers, see what they think, and get back to you. Thanks for letting us know about this!

Jennifer

[Jennifer]

Hi Christos,

Thanks for reaching out! I’m sorry the imports aren’t working for you…Are these scheduled imports that have stopped running? Also, are you able to import from other sources besides Facebook?

First, can you verify that you have connected Event Aggregator to Facebook under Events > Settings > APIs? If so, try clicking the button to refresh the connection (see screenshot).

Another thing to check is that you have entered your license key correctly under Events > Settings > Licenses, under “Event Aggregator”.

If the issue is still occurring after you’ve verified that the above settings are correct and tried refreshing the connection, please let me know and we can continue troubleshooting.

Thanks,

Jennifer

[Jennifer]

No problem at all! I see where you’re coming from, I think the freeze or having them add to both sites simultaneously is your best bet. WP All Export has worked pretty well for me – I find it to be very intuitive to use and has tons of options, especially for a free plugin. I hope it works for you!

Since this thread has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open a new one if you have any other questions!

[Jennifer]

Hi Rob,

Yes we have had several requests for this functionality, and I actually just took a look through our forum and found that this request was actually declined – sorry for the bad news! Building out this functionality would be a large-scale development task that is unfortunately not within our current scope.

There are ways to get a very basic form of this functionality, like adding custom fields with Event Tickets Plus for users to enter a time, but there would not be any validation on the field or any way (out of the box) to check if that time had already been booked by another user. For a real, robust appointment-type functionality, unfortunately another plugin that is focused on this type of scheduling is going to be your best bet here.

I’m sorry it didn’t work out for this project, but best of luck in finding another solution! I took a quick look around and found a few plugins that you might want to look into…Pinpoint integrates with WooCommerce as our plugins do, as does Bookly (in their Pro version). I also found this list of a few other recommended booking plugins. I hope that helps get you started in your search!

[Author]

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