[Jennifer]

Hi Lindsey,

Thanks for reaching out!

We are a bit limited as to the support we can provide for customizations, but I will do my best to point you in the right direction and help you get this figured out. If you haven’t already, I would recommend taking a look at our themer’s guide, which has some great info on customizing our plugins, as well as this post on some of our functions.

First, could you provide a little bit more information as to how you would like this to work? You said you want to automatically pull event details into a Ninja Forms email…do you have a form set up on an event page that you want to send info on when someone completes the form? If this is the case, the global $post should be the event, in which case you can get the ID that way:

global $post;
$event_meta = get_post_meta( $post->ID );

However, I think some of the functions I mentioned above may work better for you here. I hope that is helpful! Again, if you could give me a little bit more context here, I can probably give you some more specific recommendations!

[Jennifer]

Hi Linda,

Thanks for reaching out!

If you go under Events > Settings > Display, you should see a “Disable the Event Search Bar” setting. Can you disable this setting, click save, and see if you get the bar back?

Let me know if that works for you!

Thanks,

Jennifer

[Jennifer]

Hi Carole,

I’m glad that worked for you! Yes, this was an issue previously, and we did release a fix for it. So far, I haven’t seen any other reports of this recurring, so I am thinking there might have been something locally with your settings or potentially a conflict somewhere that caused this to reappear. However, I will double check with the team on Monday and see if there have been any other reports or if there is anything else we can recommend besides adding the code.

I’ll get back to you then with an update!

Thanks,

Jennifer

[Jennifer]

Hi Adaniela,

I’m glad to hear that those events seem to have been fixed with the WooCommerce update! Let’s hope that solved it!

Unfortunately we are not able to login to client sites, but I did some testing on my end with the Oxxo Cash plugin and still wasn’t able to recreate the issue. Depending on how the plugin’s cancellation process works, this could be the source of the problem. Are you able to check if the events with negative stock have had these types of cancellations? Also, did you come across any errors with the WP_DEBUG testing? If so or if you come across this issue again, please let me know, and we can continue investigating!

Thanks,

Jennifer

[Jennifer]

Hi Marsha,

Thanks for reaching out!

You could add #tribe-events-content to the end of the link by editing this template: wp-content/plugins/the-events-calendar/src/views/list/single-event.php. Our themer’s guide has instructions on how to edit the template.

However, to do this conditionally for mobile devices, you would need to add some Javascript. I found an example for you here to help get you started.

Please let me know if you have any questions on this!

Thanks,

Jennifer

[Jennifer]

Hi Timothy,

Thanks for reaching out!

You can create a custom page with a shortcode and a slider, or if you want to add a slider to the /events page, you can do that as well by editing the list view template following these instructions (the template can be found at wp-content/plugins/the-events-calendar/src/views/list/content.php). You can add your slider wherever you’d like it to appear on the page.

If you prefer the shortcode route on a new page, you can remove the month dividers with the following CSS:

.tribe-events-list-separator-month {
display: none !important;
}

You can add that to your Additional CSS area under Appearance > Customize (if you have one) or in the style.css file of your child theme.

Let me know how that works for you or if you’d like to make any other style changes to the page with the shortcode! If so, please send me a link to the page where you have the shortcode, and I’ll see what I can recommend.

Thanks,

Jennifer

[Jennifer]

Hi Carole,

Unfortunately there isn’t currently any global setting here, but you can add the snippet listed in this post to your functions.php file to remove this section from every event.

Sorry for the inconvenience here, but please let me know if that works for you!

Thanks,

Jennifer

[Jennifer]

Hi Philipp,

Thanks for clarifying!

I wrote a snippet for you that you can copy and paste into the functions.php file of your child theme. Just replace “Your content here” with whatever you would like in that section.

function tribe_custom_content_before() {

//Before content (all views except single)
if( ! is_single() ) {
echo 'Your content here';
}

//Before content (single event)
if ( is_single() ) {
echo 'Your content here';
}

}
add_filter( 'tribe_events_before_html', 'tribe_custom_content_before' );

function tribe_custom_content_after() {

//After content (all views except single)
if( ! is_single() ) {
echo 'Your content here';
}

//After content (single event)
if( is_single() ) {
echo 'Your content here';
}

}
add_filter( 'tribe_events_after_html', 'tribe_custom_content_after' );

Note that you will not need to make any changes to the template you copied over to get these four content blocks.

Let me know if that works for you and if you need any help making other changes to that template!

Thanks,

Jennifer

[Jennifer]

No problem!

It sounds like you were able to get it working? If there’s anything else I can help with, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Daniel,

I’m glad to hear it’s working now! It’s possible there was a glitch on the EA server that was causing the issue. Sorry for the inconvenience there!

Since this thread has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open a new one if you have any further issues!

Thanks,

Jennifer

[Jennifer]

Perfect! Glad to hear that worked.

I’ll go ahead and close this thread out, but please feel free to open a new one if you have any further questions!

Thanks,

Jennifer

[Jennifer]

That’s definitely possible! I’ll go ahead and close this thread out since it’s been marked “resolved”, but please feel free to open a new one if you have any further questions. Good luck with your customization!

[Jennifer]

Florian,

We were able to verify that this is a bug, and I’ve logged an internal ticket for it. We do also have some upcoming changes planned that should improve stock handling in general. I don’t have a timeline as to when the fix will be released, but I’ve linked this thread to our internal ticket. You’ll be notified here as soon as we have an update.

Thanks again for reporting this, and please let me know if you have any other questions!

Jennifer

[Jennifer]

Great! I’m glad to hear you got it figured out. I’ll go ahead and close this thread, but please feel free to open a new one if you have any further questions.

Thanks,

Jennifer

[Jennifer]

Hi Steve,

Thanks for reaching out!

I did a quick test on my end and was not able to recreate the issue. Could you please send me a screenshot of what you are seeing on the back end edit screen and the front end? Could you also please share your system information with me?

My first thought is that you might be using a saved ticket fieldset that has an empty space, so that would be something to check as well. If that is the case, try deleting the space from the saved fieldset under Events > Ticket Fieldsets and see if you still have this issue.

Let me know how it goes!

Thanks,

Jennifer

[Author]

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