Radio in ticket fieldset adding empty option

[R Kenyon]

When publishing an event with tickets RSVP additional information form, the first field of type radio is appending an empty option to the end of the list. It appears to be adding an additional paragraph space to the input box where options are selected. How can I prevent this from happening? It reappears each time I try to edit and remove it.

Cheers,
Steve

[Jennifer]

Hi Steve,

Thanks for reaching out!

I did a quick test on my end and was not able to recreate the issue. Could you please send me a screenshot of what you are seeing on the back end edit screen and the front end? Could you also please share your system information with me?

My first thought is that you might be using a saved ticket fieldset that has an empty space, so that would be something to check as well. If that is the case, try deleting the space from the saved fieldset under Events > Ticket Fieldsets and see if you still have this issue.

Let me know how it goes!

Thanks,

Jennifer

[R Kenyon]

Hi Jennifer,

I thought I had submitted an addendum yesterday to say that I’d found the problem. I had been updating the Event post itself when trying to change the form, but not saving the form itself.

So yes, it’s all resolved now. Thanks for the response

[Jennifer]

Great! I’m glad to hear you got it figured out. I’ll go ahead and close this thread, but please feel free to open a new one if you have any further questions.

Thanks,

Jennifer

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