Sent ticket with php error

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  • This topic has 3 replies, 2 voices, and was last updated 8 years, 9 months ago by Jan Kvasnicka KULT, spolek.
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  • #1309418

    The mail with pdf ticket sent to the customer begins with

    Warning: call_user_func() expects parameter 1 to be a valid callback, first array member is not a valid class name or object in /domains1/nh2579700/public/www_root/wp-content/plugins/the-events-calendar/src/Tribe/Main.php on line 2840

    Warning: call_user_func() expects parameter 1 to be a valid callback, first array member is not a valid class name or object in /domains1/nh2579700/public/www_root/wp-content/plugins/the-events-calendar/src/Tribe/Main.php on line 2840

    What can I do with it?

    Thanks.

    #1311880
    Jennifer
    Keymaster

    Hi Jan,

    Thanks for reaching out!

    It looks like you might have some customizations running. If so, can you please share them with me in a private reply? Is this occurring on every ticket, or just certain ones? Finally, is there anything else that looks broken in the email, or is it just this warning?

    I think it would also be useful to try testing for conflicts with your other plugins, which you can do by following these instructions.

    There could be a potential issue here that we need to address on our end, so providing that additional info will help me determine the source of that message and work on finding a solution for you.

    Thanks!

    Jennifer

    #1324409
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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