[Jennifer]

Hello,

Thanks for following up. That setting will add events to the default WordPress loop, so you should see them on your default posts page (check under Settings > Reading > Posts to see which page this is – see screenshot). If they’re not showing on that page, it could be that your theme is using a custom loop. Could you try switching to a default WordPress theme (like Twenty Sixteen) and see if events show up on your posts page?

Thanks,

Jennifer

[Jennifer]

Hi Greg,

Thanks for sending that link! I see what you mean.

You can hide the Venue section by adding the following CSS to your Additional CSS area under Appearance > Customize (if you have one) or to your style.css file in your child theme:

.tribe-events-meta-group-venue {
display: none !important;
}

However, I see some events do not have this issue (this one for example https://www.outdoorsnw.com/event/green-river-marathon/)…could you please send me a screenshot of the edit screen for that event you linked to (https://www.outdoorsnw.com/event/wayward-winds-lavender-u-pick/), specifically the Location section? Is this an event that was created on the backend or from the Community Events form on the front? Also, which method was used to create the event that does not have this issue?

I tried recreating this on my end but was not able to do so. If the venue is left blank, it shouldn’t show on the front end. It looks like somehow you have a venue with a blank name and only the state (OR) that is associated with that event – see screenshot. If you take a look at that link – https://www.outdoorsnw.com/venue/79655/ – it appears that this is the case for several events.

The CSS should hide the Venue section for you on all events, but I’d like to help you figure out what’s going on so that it’s working properly, especially if you do use the Venue field on other events.

Thanks,

Jennifer

[Jennifer]

Hi Rene,

I’m glad to hear that worked for you! Unfortunately, there isn’t currently a similar shortcode for displaying custom fields. The default fields have specific names that the shortcode uses to get them ( {cost}, {start_time}, etc.) but since this isn’t the case with fields you create, it’s a little bit trickier to do the same for custom fields. However, I can see how something like {custom_fields} would be a useful feature. I would recommend posting it in our Feature Ideas forum, which we use to gauge user interest in new features and help plan for future development.

I’m sorry I don’t have a better answer for you here, but please let me know if I can help you with anything else!

Thanks,

Jennifer

[Jennifer]

Hi Rene,

I’m glad to hear that worked for you! Unfortunately, there isn’t currently a similar shortcode for displaying custom fields. The default fields have specific names that the shortcode uses to get them ( {cost}, {start_time}, etc.) but since this isn’t the case with fields you create, it’s a little bit trickier to do the same for custom fields. However, I can see how something like {custom_fields} would be a useful feature. I would recommend posting it in our Feature Ideas forum, which we use to gauge user interest in new features and help plan for future development.

I’m sorry I don’t have a better answer for you here, but please let me know if I can help you with anything else!

Thanks,

Jennifer

[Jennifer]

Hi Monica,

Thanks for reaching out!

If you can copy and past the code you’re using, I’ll be happy to take a look and see what I can recommend! Our themer’s guide is definitely worth taking a look at if you haven’t already – it has lots of useful info on customizing our plugins.

This post also has a great recommendation of using the default visibility settings, which should accomplish what you are looking for here.

Going the coding route, you’ll want to apply the same condition you’re using for individual events to the query for other views (I would recommend taking a look at wp-content/plugins/the-events-calendar/src/Tribe/Query.php).

I hope that helps you get started, and please let me know if you have any questions or need more details on anything!

Thanks,

Jennifer

[Jennifer]

Hi Jason,

I see what you mean now – thanks for clarifying! Unfortunately there is not an out of the box way to do this, but it can be accomplished with a little bit of customization.

If you only want to restrict single events to logged in users (not other views like month, list, etc.), then I think your best bet would be to modify the template by copying and pasting it into your child theme following these instructions.

I made a quick example for you that wraps the event details in a conditional statement so that they are only displayed if the user is logged in. It includes a link to the login page and will redirect users back to the event page, with all details shown, after they login. This is the single-event.php template that you can add to your theme following the above instructions.

To change the login message, look for this in the file:

/* Change the login message here */
echo "To view event details and purchase tickets, please login first.";

There are several different ways you could do this, so if you need any tips on doing something differently (for example, hiding more/less info) please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Skylar,

Thanks for sending the order number. It looks like the Community Events license is on a separate account…can you send the Community Events license key you were trying to renew to us using the form on our contact page (select “help accessing my account”)?  From there, we can help you figure out what happened and get the licenses straightened out.

Thanks,

Jennifer

[Jennifer]

Hi Greg,

Thanks for reaching out!

I took a look at a couple of your events, and I am not seeing any venue information displayed. Were you able to get this resolved?

If this is still an issue, can you please send a link to an event where you want to hide the venue, and I’ll be happy to help you remove it!

Thanks,

Jennifer

[Jennifer]

Hi Laura,

Thanks for reaching out!

I think the best option would be to export to a CSV using a plugin like WP All Export, and then import the CSV into the Dev site. As far as new events go, you would probably have to do the export/import again to get them into the Dev site. If you have another method you are using to sync other post types, it should work for events as well (since they are custom post types).

Does that answer your question? Please let me know if I can be of further assistance!

Thanks,

Jennifer

[Jennifer]

Hi there,

Thanks for reaching out!

Could you please send me a screenshot of what you are seeing on the edit screen, where you would normally see the recurring events options? Also, did this occur right after an update?

The first step in troubleshooting this would be testing for conflicts with your theme and other plugins. If you don’t want to do this on your live site, a plugin like WP Staging will let you create a quick copy of your site that you can use for testing.

Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Nicolas,

Thanks for reaching out!

You can do this by clicking the “Schedule multiple events” button on the event edit page, and then if you want to set specific dates for the event to recur on, go to “Once” and enter the date. You can add multiple dates by clicking the “Add more events” button (see screenshot). You could also select “Monthly” to set rules like “the first Monday of the month” (see screenshot).

You can add the box for info on teacher courses with Additional Fields, which you can configure under Events > Settings > Additional Fields.

I hope that helps! Please let me know if you have any additional questions.

[Jennifer]

This reply is private.

[Jennifer]

Hi Cath,

Thanks for sharing all of that info! It sounds like this might be related to a bug we have with the latest version of Community Events. For the time being, I would recommend downgrading to version 4.4.7 by following these instructions (they are for manually updating, but the steps are the same – you can select the version number from the Downloads page in your account).

I linked this thread to our internal ticket so that you will be notified when a fix has been released, but unfortunately I don’t have a timeframe I can give you. I’ll go ahead and set this thread to “pending fix”, but please let me know if downgrading gets your form working in the meantime!

Thanks,

Jennifer

[Jennifer]

Thanks for sending those links! I took a look at the list view page, and this hid it from there:

.tribe-events-event-cost .tribe-tickets-left {
display: none;
}

If that doesn’t work, you can also try adding !important like in the first example.

Let me know how it goes!

[Jennifer]

Hi Pau,

Thanks for following up – you are not the first person to ask about this! Unfortunately it does take a small customization to get the page to work this way, but you can do so by using the snippet in this post (the first one mentioned). If you need any help adding this, please let me know!

Thanks,

Jennifer

 

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