Venue is always showing even though it’s disabled?

[Greg]

Hi, having some troubles with our submission form.

Although choosing a Venue is NOT an option in the Event Submission Form, when I get the form to review, that category is there.

Even though I do not select it or have any information on it, when I publish, it shows.

Is there anyway for Venue not to show after published?

Looking forward to your response.

Regards,

[Jennifer]

Hi Greg,

Thanks for reaching out!

I took a look at a couple of your events, and I am not seeing any venue information displayed. Were you able to get this resolved?

If this is still an issue, can you please send a link to an event where you want to hide the venue, and I’ll be happy to help you remove it!

Thanks,

Jennifer

[Greg]

Hi Jennifer,

The issue is not resolved and there are plenty of these throughout the calendar. Pretty much everything we’ve added since we went over the calendar ourselves before launching has this issue.

Here is an example link:

https://www.outdoorsnw.com/event/wayward-winds-lavender-u-pick/

Looking forward to hearing back from you.

Regards,

[Jennifer]

Hi Greg,

Thanks for sending that link! I see what you mean.

You can hide the Venue section by adding the following CSS to your Additional CSS area under Appearance > Customize (if you have one) or to your style.css file in your child theme:

.tribe-events-meta-group-venue {
display: none !important;
}

However, I see some events do not have this issue (this one for example https://www.outdoorsnw.com/event/green-river-marathon/)…could you please send me a screenshot of the edit screen for that event you linked to (https://www.outdoorsnw.com/event/wayward-winds-lavender-u-pick/), specifically the Location section? Is this an event that was created on the backend or from the Community Events form on the front? Also, which method was used to create the event that does not have this issue?

I tried recreating this on my end but was not able to do so. If the venue is left blank, it shouldn’t show on the front end. It looks like somehow you have a venue with a blank name and only the state (OR) that is associated with that event – see screenshot. If you take a look at that link – https://www.outdoorsnw.com/venue/79655/ – it appears that this is the case for several events.

The CSS should hide the Venue section for you on all events, but I’d like to help you figure out what’s going on so that it’s working properly, especially if you do use the Venue field on other events.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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