Jennifer

Forum Replies Created

Viewing 15 posts - 1,546 through 1,560 (of 4,212 total)
  • Author
    Posts
  • in reply to: Event Aggregator #1476186
    Jennifer
    Keymaster

    Hello Pia,

    Thanks for reaching out! You can create a scheduled import for Outlook calendar by following the instructions here. I would also recommend taking a look at the following articles, which provide a good overview of how Event Aggregator works and some of the features that it comes with:

    Event Aggregator Import Settings

    Managing Your Scheduled Imports in Event Aggregator

    How Do Event Aggregator’s Import Limits Work?

    We do not currently offer discounts for nonprofits, but we do occasionally run promotions. Subscribing to our newsletter is the best way to stay up to date on any current discounts we may be offering.

    We do offer full refunds within 30 days of purchase, so if you’d like to take Event Aggregator for a test run, feel free to do so! Please let me know if you have any additional questions.

    Thanks,

    Jennifer

    in reply to: See time of check in #1476185
    Jennifer
    Keymaster

    Hello,

    There is not an out-of-the-box way to see this, but you might be able to add this in via a customization. If you’d like to give it a shot, our themer’s guide is the place to start. We also have a list of recommended developers that you could contact if you would like to get help with the code.

    We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know.

    If this is a feature that you would like to see added in the future, please do let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.

    Thanks,

    Jennifer

    in reply to: export rsvp data in frontend, also no woocommerce? #1476184
    Jennifer
    Keymaster

    Hi Martin,

    Community Tickets currently requires Event Tickets, Event Tickets Plus, and WooCommerce to be installed and activated, but you can disable the ticket sales with a customization. We are a bit limited in the amount of support that we can provide for customizations, but this post has an example that should help get you started.

    Users can indeed login and see and export a list of attendees for their events. This article has some more details on how this works.

    We do offer full refunds within 30 days of purchase, so if you’d like to take Community Tickets for a test run, feel free to do so! Please let me know if you have any additional questions.

    Thanks,

    Jennifer

    Jennifer
    Keymaster

    Hello,

    The custom fields for tickets do not currently support conditional logic like this – sorry for the bad news there! You could get this set up via a customization. Our themer’s guide is the place to start if you’d like to give it a shot, and we also have a list of recommended developers that you could contact if you would like to get help with the code.

    If this is a feature that you would like to see added in the future, please do let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.

    I’m sorry that I don’t have a better answer for you at the moment, but please let me know if you have any questions!

    Thanks,

    Jennifer

    in reply to: Event Aggregator Pull Events Farther than 3 months #1476182
    Jennifer
    Keymaster

    Hello,

    You can import farther out by changing the Import Limit Type setting under Events > Settings > Imports > Global Import Settings. Switching from “By date range” to “By number of events” or “Do not limit” will let you import farther out.

    Let me know if this works!

    Thanks,

    Jennifer

    in reply to: How to Copy an Event to save time #1476181
    Jennifer
    Keymaster

    Hello,

    There is not an out-of-the-box way to do copy events, but you could use a third-party plugin such as Post Duplicator with events. If copying events is a feature that you would like to see added in the future, we’d love it if you could post the idea in our Feature Ideas Forum! We use it to gauge user interest in new features and help plan future development.

    Please let me know if you have any questions.

    Thanks,

    Jennifer

    in reply to: Change height in calendar weekly view #1476180
    Jennifer
    Keymaster

    Hi Alex,

    You can change the size and remove the scrolling by either adding some custom CSS or doing a template override (our themer’s guide has instructions on this, and this post should help get you started).

    We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

    Thanks,

    Jennifer

    in reply to: access to calendar #1476178
    Jennifer
    Keymaster

    Hi Jovana,

    Thanks for checking out Events Calendar Pro!

    This is not currently built-in functionality of The Events Calendar or Events Calendar Pro, but you could get this set up with some customizations. This article has some tips on how you can go about this.

    If you have any other questions, can you please open up a new thread? We’ll be happy to help you out there! 🙂

    Thanks,

    Jennifer

    in reply to: access to calendar #1476174
    Jennifer
    Keymaster

    Hi Tim,

    A Community Events license is $89/year, which includes access to premium support on our Help Desk.

    You can see some examples of customer sites using The Events Calendar (which is required for Community Events) as well as some of our other premium add-ons over on our Showcase page. I’m not sure if there are any newspaper sites specifically. However, please note that themes can have a large influence on how our plugins appear on the front end, so things might look a bit different on some of these sites than they do out-of-the-box. You can see the default styling and layouts over on our demo site, wpshindig.com.

    in reply to: Multiple shared capacities in same event #1476173
    Jennifer
    Keymaster

    Hi Martin,

    Thanks for clarifying!

    So you have created a total of 6 tickets on the event, and you want the first 4 to have one capacity and the other 2 to have another capacity? Unfortunately this is not currently possible. However, you might try using some third-party WooCommerce extensions to accomplish this – I did a quick search and found the following:

    WC Role Based Price

    WooCommerce Dynamic Pricing

    WooCommerce Memberships

    WooCommerce Bulk Discount

    If you created 2 tickets, one for players and one for dinner only, then you could set the global capacity to 144 and the “Sell up to” limit to 94 for the player ticket type. But, you would need to test this out to make sure that you could get it working the way you need to.

    If multiple capacity pools is a feature you would like to see added in the future, we’d love it if you could post the idea in our Feature Ideas Forum! We use it to gauge user interest in new features and help plan future development.

    I’m sorry that I don’t have a more straight-forward solution for you here, but please let me know if you have any questions!

    Thanks,

    Jennifer

    in reply to: Tickets Disappeared from Event Page #1475691
    Jennifer
    Keymaster

    Awesome, I’m glad to hear it’s working now!

    Since this has been marked “resolved”, I’ll go ahead and close it out. Feel free to open up a new thread if you run into any other issues 🙂

    in reply to: aggregator license. #1475690
    Jennifer
    Keymaster

    Hello,

    There was a link to the screenshot in the post – I’m sorry if it’s not showing up! You can access it here -> https://cloudup.com/c_xZmsA8TkN

    in reply to: The Events Calendar #1475688
    Jennifer
    Keymaster

    Hi Florian,

    You will likely need to contact your hosting provider to get your FTP login. This guide has some instructions on uploading plugin files via FTP. Just to be on the extra-safe side, it is always a good idea to make a full database backup before making changes like this.

    Let me know how it goes!

    in reply to: Add event navigation to bottom of main event page #1475685
    Jennifer
    Keymaster

    Hi Daniel,

    Thanks for reaching out!

    You can add in the links by doing a template override, which we have some instructions for in our themer’s guide. Depending on which view you want to add them to (list, month, etc.), you’ll want to copy that template into your child theme to edit it.

    I did notice two things:

    1. You’re using the Enfold theme, which makes some of its own customizations to our plugins. There may be some additional steps you need to take to override their version of the template. This post has some additional info on this.
    2. It looks like you’re running older versions of our plugins. I would recommend updating, with or without this customization. The current versions are:
      • The Events Calendar – 4.6.12
      • Events Calendar Pro – 4.4.24.1
      • Filter Bar – 4.5.4

    We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

    Thanks,

    Jennifer

    in reply to: Class registrations #1475681
    Jennifer
    Keymaster

    Hi Jason,

    Thanks for checking out Event Tickets Plus! It does come with the ability to create custom fields for each ticket to collect additional info from each attendee (such as a name and email address). The person purchasing the tickets will then receive a confirmation email plus a separate email with all of the tickets.

    We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions.

    Thanks,

    Jennifer

Viewing 15 posts - 1,546 through 1,560 (of 4,212 total)