Tickets Disappeared from Event Page

[maurilio]

Per title, adding tickets to new events doesn’t work anymore (ticket field doesn’t show on event page).
Though the “Buy Now” button in list view is still visible.
Previous events work just fine!

No updates were rolled recently.
If somebody has an idea what’s happening here I’d appreciate the help,
Thank you!

[Jennifer]

Hi Maurilio,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on!

Just to make sure I understand correctly, you are able to add tickets to an event from the backend, but they do not show up on the front end? Can you please send me a link to an event where this is happening (on the front end) as well as a screenshot of the ticket settings (with the “Advanced” section expanded) for that event on the backend?

Thanks,

Jennifer

[maurilio]

Hi Jennifer,
Yes, that was exactly problem, it mysteriously started working again the following day, so it’s all good now,
Thank you for your help anyway!

[Jennifer]

Awesome, I’m glad to hear it’s working now!

Since this has been marked “resolved”, I’ll go ahead and close it out. Feel free to open up a new thread if you run into any other issues 🙂

[Author]

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