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March 9, 2018 at 10:38 am #1474918
Jason Rutten
GuestI want to allow people (company credit card holders) to be able to purchase “tickets” to our company classes for their employees. Can I set things up so I can assign a name and email address to each of these attendees/registrants at checkout while the purchaser will instead simply receive an invoice for their purchase (if they haven’t purchased a ticket for themselves too)?
Thanks very much,
JasonMarch 10, 2018 at 2:04 pm #1475681Jennifer
KeymasterHi Jason,
Thanks for checking out Event Tickets Plus! It does come with the ability to create custom fields for each ticket to collect additional info from each attendee (such as a name and email address). The person purchasing the tickets will then receive a confirmation email plus a separate email with all of the tickets.
We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions.
Thanks,
Jennifer
March 13, 2018 at 7:56 am #1477535Jason Rutten
GuestHey, thanks for the reply. Almost ready to buy this but I need you to confirm that I can add MULTIPLE attendees that receive email notifications from a single purchase. Often, an office manager will purchase classes for an entire department so they need the ability to create multiple attendees at checkout who be notified of their enrollment via email after a successful transaction. Can you confirm this is possible with your product?
Thanks again,
JasonMarch 13, 2018 at 8:30 am #1477593Jennifer
KeymasterHi Jason,
This is not something that happens out-of-the-box; the email is only sent to the purchaser by default. If you wanted to send an email to each attendee, you would need to customize the email template. Our themer’s guide has some instructions on doing template overrides, but this would require a little bit of PHP knowledge to get the email addresses from the custom fields added into the template.
If this is a feature that you would like to see added in the future, please do let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.
March 13, 2018 at 8:50 am #1477627Jason Rutten
GuestHello again – I’m comfortable with doing some mods to get this to work and Event Tickets Plus is the only product I would to purchase, correct?
Jason
March 13, 2018 at 8:56 am #1477642Jennifer
KeymasterCorrect! Event Tickets Plus also requires Event Tickets and either WooCommerce or Easy Digital Downloads, but all of these are free.
If you decide to go ahead with this, the email template can be found at wp-content/plugins/event-tickets/src/views/tickets/email.php.
Once you purchase a license, you’ll have access to premium support over on our Help Desk. Customizations like this are outside the scope of support that we provide there, but if you do get stuck or have any questions, feel free to reach out. We can at least try to point you in the right direction 🙂
April 4, 2018 at 9:35 am #1496477Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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