[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Hi Alan,

Thanks so much for reaching out!

As a first step, can you try updating all of your Events Calendar related plugins to their most recent versions and test if this issue still occurs?

Let me know how that goes!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Deb,

Thanks so much for reaching out!

To add fields for collecting attendee information, look under the Tickets section on the event edit screen, edit (or create) the ticket, and select the Request information for each attendee during registration option. As soon as you do this, the fields will appear as shown in the knowledge article (see screenshot).

The ticket fieldsets can be found under Events > Ticket Fieldsets (see screenshot).

Can you also provide me with screenshot that you are referring to?

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Brian,

Thanks so much for reaching out!

As a first step, I’d recommend reviewing the following articles to see if they help to change the untranslated strings:

• Translating the Events Calendar
• How to Override Plugin Language Files
• Setting Up The Events Calendar with WPML
• Incomplete Translations

Let me know if that helps!

 

Thanks,

Jaime

 

[Jaime Marchwinski]

Hi Mike,

Thanks so much for reaching out!

How are you displaying the little calendar that you are referring to?  For example, is it a widget, shortcode, etc.?

In the meantime, I’d recommend taking a look at your stylesheets and page templates and see if altering these settings helps you to achieve the results that you are looking for:

https://theeventscalendar.com/knowledgebase/stylesheets-and-page-templates/

Let me know if that helps!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Ross,

Thanks so much for reaching out!

Unfortunately, Shared Capacity only works with tickets associated with the same event.

If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

You can also add this idea to our Feature Requests, as we tend to implement ideas based on customer feedback, so your input is greatly appreciated:

https://tribe.uservoice.com/forums/195723-feature-ideas

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Lisa,

Thanks so much for reaching out and for your interest in our products!

I’m not entirely sure what you are trying to implement, however I can suggest you try a Member’s Only Calendar, as described here:

https://theeventscalendar.com/knowledgebase/making-members-calendar/

You may also be interested in our article on admin roles and permissions:

https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/

Let me know if you have any other questions!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Vivek,

Thanks so much for reaching out again!

The page you linked to returns a 404 error, so I was unable to see the example that you were providing.

If you have another example of what you are referring to, that would be great.

In any case, we are limited by our Support Policy in how much we can help with customizations, but I will try to point you in the right direction.

I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to achieve the results that you are looking for.

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Muhammad,

Thanks so much for reaching out!

I have issued you a new license key.  Please try the new key and let me know if that helps!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Nadja,

I’m sorry to hear that things still aren’t working for you.

Let me know if/when you’d like to get back to troubleshooting this and I’d be happy to help!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Gavin,

Thanks for checking in!

Unfortunately, I don’t have much to report, as this issue is still being worked on.

This thread will be notified when a fix for this issue has been released.

Thank you for your patience and understanding in this matter.

Please let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Vivek,

Thanks so much for reaching out!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Mary,

Thanks so much for reaching out again!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

In addition, can you provide me with the URL that you are trying to import, so that I can do some testing on my end?

Also, can you enable and check the Event Log under Events < Help to see if you see anything unusual?

Right under that is your Event Aggregator Status. Can you take a screenshot of what you see there?

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Guy,

Thanks so much for reaching out!

Without customization on your own, I’m not aware of a way to limit the date range on the Community Events form.

If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

You can also add this idea to our Feature Requests, as we tend to implement ideas based on customer feedback, so your input is greatly appreciated:

https://tribe.uservoice.com/forums/195723-feature-ideas

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

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