[Jaime Marchwinski]

Hi Ilkka,

Don’t worry about it, that’s what we are here for!

Glad we could help, you are welcome back in our support forums any time!

For now, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Hi Moritz,

We are still actively working on creating and testing this extension.  As I’m sure you can imagine, it is difficult to give a timeline for these things, and they usually tend to take longer than we anticipated.  I assure you that your thread has been added to the list related to the extension, meaning that you will be notified when it has been released.

We appreciate your patience!

 

Thanks,

Jaime

 

[Jaime Marchwinski]

Hi Raymond,

Thanks so much for reaching out!

By default, the Filter Bar appears on the main events page only.  You may be able to achieve this customization, though we are limited by our Support Policy on how much we can assist with customizations.

You could try to add some custom code like this in order to display the Filter Bar elsewhere:

http://gregorypearcey.com/blog/add-tribe-events-search-bar-home-page/

You could also try to modify something like this for Filter Bar:

https://gist.github.com/cliffordp/04b7bbe6e7d9009aec12acc0b9bd5bdd

Also, you are welcome to add or vote on this idea in our Feature Ideas, as we take customer feedback into account when we implement new features:

https://tribe.uservoice.com/forums/195723-feature-ideas

And here is our Themer’s Guide, which can direct you as to which templates you may want to edit:

https://theeventscalendar.com/knowledgebase/themers-guide/

Lastly, if this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

Let me know how it goes!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi!

Thanks so much for reaching out and for your interest in our products!

With Events Calendar PRO, you can use shortcodes to display multiple calendars on your site.  In your case, you can display calendars by venue, if you want.

• https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/
• https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

You could also use Filter Bar to display a full calendar and have viewers of your site filter the calendar by venue.

And with Event Tickets Plus, you can sell tickets to your events through an e-commerce provider, using PayPal.

I hope this helps!  Please let me know if you have any other questions!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Qamar,

Thanks so much for reaching out and for your interest in our products!

With Events Calendar PRO, you can create one main calendar with all of your events, and embed category calendars onto your subsets using shortcodes:

• https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/
• https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

Our plugins are highly customizable and you can copy and edit templates and views to suit your needs.  Here is our Themer’s Guide to get your started:

https://theeventscalendar.com/knowledgebase/themers-guide/

Also, here is more information on how licenses for multisite work:

https://theeventscalendar.com/knowledgebase/multisite-license/

I hope this helps!  Please let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi David,

Thanks so much for reaching out!

I’m sorry to hear that you are having this issue with Event Aggregator.

Can you check that the Event Aggregator is connected to your current license key? See My Account » Licenses to find your current key.

You may want to also just manually re-enter the license key, even if it is correct, and ‘Save Changes’.

Let me know how it goes!

 

Thanks,

Jaime

 

[Jaime Marchwinski]

Hi Stacy,

Thanks so much for reaching out!

I’m sorry to hear that you are having this issue on your site.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Diego,

Thanks so much for reaching out!

As a first step, let’s try to rule out if there is some type of conflict at play.
This is usually because of:

1.    A conflict with another plugin

2.    A conflict with your WordPress theme

3.    A template customization for the Events Calendar that requires updating

When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

1.    Make a backup of your database

2.    Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Let me know how that goes!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi John,

I responded to your other thread, so I’m going to close this one.

[Jaime Marchwinski]

Hi John,

Thanks for reaching out!  I apologize for the delay, as we do not work over the weekend, so we are just playing catch up today.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

In the meantime, let’s try to rule out if there is some type of conflict at play.
This is usually because of:

1.    A conflict with another plugin

2.    A conflict with your WordPress theme

3.    A template customization for the Events Calendar that requires updating

When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

1.    Make a backup of your database

2.    Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Let me know how that goes!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Ed,

Thanks so much for reaching out!

Check out this article on Customizing the RSS Feed.  It may be able to help you to achieve the results you are looking for:

https://theeventscalendar.com/knowledgebase/customize-rss-feed/

Let me know how it goes!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Gurdeep,

Thank you for your feedback.  If you are still having this issue, would you mind opening a separate thread?

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Leopoldo,

I truly appreciate your feedback.  Thank you for adding to our feature requests and please let me know if there’s anything else I can do to assist you.

If you are truly unsatisfied and are still within 30 days of purchase, you are welcome to a full refund.  We’d hate to see you go, but would rather you be happy with what you are doing.

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Ilkka,

Okay, thank you for checking those settings for me.  I noticed that your tickets have a sale End Date that has passed, even though the event has not passed.  If this is the case for all of your events, this may be why your tickets are not showing:

Let me know how it goes!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Nicole,

I’m sorry to hear that you are still having this issue!

The field label is “Where to book” the field type is URL.
There are no other options to choose.

Just to clarify, are you saying that there are no other options to choose under field type?  If so, please provide me with a screenshot so I can see what you are seeing.

Also, would you mind telling me exactly what you are entering in that field?  In other words, are you entering just a URL, or additional HTML as well?

Another option is to add the URL into the Event Website field on an Add Event page.  You can customize the look of this URL by following this tutorial:

https://theeventscalendar.com/knowledgebase/url-as-word-button/

If the above suggestion is not what you are looking for, since I am not able to reproduce this issue, I would recommend running through our testing for conflicts procedure, if you haven’t already done so, just to rule out any conflicts.

Let me know how it goes!

 

Thanks,

Jaime

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