Forum Replies Created
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November 21, 2017 at 5:49 am in reply to: Search results as LIST VIEW not working + looking for filtering as checkbox #1387947
Jaime Marchwinski
KeymasterHi Erez,
It sounds like you are looking to have the filter bar in its open state at all times. If so, you are welcome to try out this snippet and add it to your theme’s (or child theme’s) CSS stylesheet:
https://gist.github.com/jmarchwinski/d58bb079a6aaacad3c7d7e5a5a1428af
In addition, you may want to make sure that your Events Calendar related plugins are up to date, to ensure that everything is running optimally.
Let me know how it goes and if you have any other questions in the meantime!
Thanks,
Jaime
Jaime Marchwinski
KeymasterHi Aniko,
I’m glad that you are happy with the way that your imports are working! What are you using to export your events? If you are using the iCal export button associated with our plugin, your featured images should be exported as well. If you are not seeing this, would you mind providing me with a link to an event on your site that you have tried to export with these results?
As for your second question, I am still confused about what you are seeing. Would you mind providing a screenshot of where these 30 events are appearing? If you go to Events Settings < General, you can set the number of events that you see per page. Let me know if this helps!
Thanks,
Jaime
Jaime Marchwinski
KeymasterGlad we could help, you are welcome back in our support forums any time!
Since this was marked as correct, I am going to close this thread.
Have a great week!
Jaime Marchwinski
KeymasterHi Silvia,
You can edit an individual event in a recurring series by selecting that event in your events list, and then “break from series”. Once it is broken from the series, you can change the individual venue and/or organizer.
Here is more information on Breaking Events from Series:
https://theeventscalendar.com/knowledgebase/pro-recurring-events/#breaking-off-events
Let me know how it goes and if you have any other questions!
Thanks,
Jaime
Jaime Marchwinski
KeymasterGlad you were able to resolve your issue, you are welcome back in our support forums any time!
For now, I am going to close this thread.
Have a great week!
Jaime Marchwinski
KeymasterHi Silvia,
Thanks so much for reaching out!
One way to achieve this would be for you to create each of your courses as a recurring event. So you would basically set up 8 different events. From there, if something is different about a particular event or set of events, you could “break from series” and change the details on a single event. This way, you are basically using the recurring events feature to populate the calendar, and then you can edit individual events as necessary.
Let me know how it goes!
Thanks,
Jaime
Jaime Marchwinski
KeymasterHi Aniko,
Thanks so much for reaching out!
Would you mind elaborating on the issue you are experiencing? Just to clarify, are you unable to import featured images, or unable to export them?
Also, if you are exporting more than 30 events and/or categories, do you get an error? What is your method of export?
Check under Events Settings < Help and look at your Event Log and Event Aggregator Status to see if anything unusual appears.
Let me know!
Thanks,
Jaime
Jaime Marchwinski
KeymasterHi Cindee,
Unfortunately, as per our Support Policy, we cannot log in to your site, however I will do my best to help you here.
Let me know how the suggestions I mentioned in my previous reply go, and if you have any other questions along the way!
Thanks,
Jaime
November 20, 2017 at 11:14 am in reply to: URGENT: Umm… no save button? Update button discards changes #1387360Jaime Marchwinski
KeymasterGlad we could help, you are welcome back in our support forums any time!
For now, I am going to close this thread.
Have a great week!
Jaime Marchwinski
KeymasterHi Jérôme,
I’m sorry to hear that you are still experiencing this issue with Facebook imports!
Can you check Events Settings < APIs and verify that your Facebook token is still connected?
If so, can you please provide me with the URL to the Facebook imports that are not working?
Let me know if you have any other questions along the way!
Thanks,
Jaime
November 20, 2017 at 11:07 am in reply to: Theme-Filter Bar Disappears behind header & mobile view has too much dark grey. #1387356Jaime Marchwinski
KeymasterHi Titus,
Thanks so much for reaching out!
It sounds like you have made some progress with your customizations, which is great! As per our Support Policy, we cannot technically help out with customizations, but I’d be happy to point you in the right direction if I can.
Here is what I see when I look at your site on a mobile device:

Which gap are you referring to? You can also target the element using Google Chrome Developer Tools.
Let me know how it goes!
Thanks,
Jaime
November 20, 2017 at 10:59 am in reply to: Search results as LIST VIEW not working + looking for filtering as checkbox #1387346Jaime Marchwinski
KeymasterHi Erez,
Thanks so much for reaching out!
As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
As for your question about Filter Bar, you can use checkboxes for your filters. Check out our demo site to see it in action here.
Please let me know if you have any other questions in the meantime!
Thanks,
Jaime
Jaime Marchwinski
KeymasterHi Richard,
Thanks so much for reaching out!
I’m sorry to hear that you are experiencing this issue with your Facebook Token. Are you experiencing any other issues related to Event Aggregator? In other words, are you able to import through other sources without issue?
Would you be able to translate the error that you are seeing into English for me?
Also, I would recommend trying to authorize your Facebook token using a bare site, with a WordPress default theme and other plugins deactivated, if possible.
Let me know how it goes and if you have any other questions along the way!
Thanks,
Jaime
November 20, 2017 at 10:32 am in reply to: Position of Filter bar in template (Need More Info) #1387317Jaime Marchwinski
KeymasterHi Chris,
Thanks so much for reaching out!
As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Thanks,
Jaime
Jaime Marchwinski
KeymasterGlad you were able to resolve your issue, you are welcome back in our support forums any time!
For now, I am going to close this thread.
Have a great week!
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