Problem with recent update

[Cindee Van Dijk]

We are using EasyCart on our site. When your last update 4.6.4 and for the pro plugin 4.4.19, we couldn’t add anything to the shopping cart because the select option disappeared. But when I deleted the lastest version and went back to 4.5.7 & 4.4.18, we were able to add products again to EasyCart.

The reason is because there is something in the calendar plugin that is changing the look of all the select elements. It is as if the calendar plugin is adding coding to every select element to hide them and make their own design… but not limiting this adjustment to just the front end or their plugin.

[Jaime Marchwinski]

Hi Cindee,

Thanks so much for reaching out!

I’m sorry to hear that you are experiencing a conflict on your site as a result of our plugin updates, though I am glad to see that you have a workable solution at least for now.

There’s not a whole lot that I can offer without seeing what your site looks like with the most recent versions of our plugins.  We released a maintenance release yesterday that resolved some javascript errors relating to conflicts with other themes and plugins.  I would recommend you try updating to the most recent version of The Events Calendar and checking if the errors are still occurring.

If the errors still occur at that point, could you share any errors that you see in your console before reverting back to old versions of the plugins?

You can also try switching to a different stylesheet and/or template under Events Settings < Display, so that you have more flexibility with how things are displayed on your site:

https://theeventscalendar.com/knowledgebase/stylesheets-and-page-templates/

Let me know how it goes!

 

Thanks,

Jaime

[Cindee Van Dijk]

Would you like access to our site?

[Jaime Marchwinski]

Hi Cindee,

Unfortunately, as per our Support Policy, we cannot log in to your site, however I will do my best to help you here.

Let me know how the suggestions I mentioned in my previous reply go, and if you have any other questions along the way!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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