[Hunter]

Hello and welcome 🙂

Does this issue still occur when reviewing our Testing for conflicts guide? And if you wouldn’t mind, please send over your System Information as a private reply and screenshots of the issues/errors.

Thank you for reaching out and have a good day.
Cheers!

[Hunter]

Hey Ronald,

Thank you for reaching out. The separator doesn’t appear to serve any purpose and we can definitely improve that in an upcoming maintenance release. I’ve logged a bug for the developers to review the use of the separator in more detail and make changes they deem necessary. If you need help hiding/removing the separator, let me know and I’d be happy to help out.

Have a great week and thanks again for contacting us.
Cheers!

[Hunter]

Hey Peter,

Thank you for posting and welcome to the support forums! What you’re describing sounds like a conflict coming from either your theme and/or another plugin. The first step here will be to review our Testing for conflicts guide and see if the issue still occurs.

Let me know what you find out and if you have any more questions. Thanks and have a great week 🙂

[Hunter]

Hi Colleen,

Thank you for being so kind and thorough in your initial post 🙂

I’m sorry to hear about the troubles and I’d be happy to help out! We typically ask that you try and reproduce the issues after reviewing our Testing for conflicts guide. Reason I ask is because you checked ‘Yes’ to deactivating all other plugins but not for reverting back to the default WP theme.

Also, we have a plugin you can install and leave activated for about a week that should help clean up the unneeded events. Let me know if it helps and please keep me updated if you’re able to update to the latest version with your site crashing. And remember to make sure you have the default and WP theme and only our plugins active.

Have a great Monday and thanks for choosing PRO!

[Hunter]

Hey Jennifer,

Try adding the following snippet to the bottom of your theme’s functions.php file and let me know if it works. We’re pretty limited on how much customization we can provide, but this should get you started in the right direction. Have a great Monday!

/**
* Example of changing the default event start/end times for the
* Community Events submission form, in this case to 11am and 9pm
* (assuming the site is operating in 12hr clock mode).
*/

function ce_change_default_start_hour( $hour, $date, $is_start_time ) {
if ( null !== $date ) return $hour;
if ( $is_start_time ) return '11';
return $hour;
}

function ce_change_default_end_hour( $hour, $date, $is_start_time ) {
if ( null !== $date ) return $hour;
if ( $is_start_time ) return $hour;
return '09';
}

add_filter( 'tribe_get_hour_options', 'ce_change_default_start_hour', 10, 3 );
add_filter( 'tribe_get_hour_options', 'ce_change_default_end_hour', 10, 3 );

[Hunter]

Ingrid,

Glad to hear you got it taken care of! I’ll close this thread out but please feel free to open a new one if you have any questions. Have a great week!

[Hunter]

Hello 🙂

I took a quick gander and it looks great to me! I don’t see any reason why any issues should arise from your approach. Let me know if you’ve got any more questions and have a good Monday!

[Hunter]

Hey Ann,

Thank you for keeping me updated and I’m glad to hear you’ve got the issue resolved! My lovely lady and I both have family in SE Idaho, so consider it done 🙂

Don’t hesitate to create a new thread if you run into any other strange behaviors. Have a great weekend and take care!

[Hunter]

Hey Courtney,

A fresh set of eyes always helps! And I couldn’t agree with you more, I’ve had the same thought when working with the recurring events. I’ll gladly pass along this helpful feedback to the developers and please feel free to open a new thread if you have any more questions or comments.

Cheers!

[Hunter]

Hey Mark,

Thank you for letting me know the issue has been resolved! Please create a new thread if you have any more questions and have a great weekend.

Cheers!

[Hunter]

Welcome back!

My apologies for misunderstanding. You can download the WP Shindig theme here. Feel free to respond with any more questions.

Cheers!

[Hunter]

Hey Joseph,

We’ve actually got a logged bug regarding the inability to edit Google Maps checkboxes for ‘saved’ events. For the time being, you can revert back to version 4.1.3 of TEC and that should fix the problem until we can address it in an upcoming maintenance release. You’ll also need to revert plugins manually.

I know this isn’t the ideal situation and thank you for your understanding. Have a great weekend and let me know if you have any more questions.

[Hunter]

Hello and welcome back,

You could add the button by creating a custom template as explained in our Themer’s Guide for /the-events-calendar/src/views/modules/bar.php.

Let me know if this helps!

[Hunter]

Hi and welcome back,

Sorry to hear you’re still experiencing troubles. The fix Geoff mentioned is referring to the errors you provided, not the duplicate venues and organizers. Does the duplicate venue/organizer occur while testing as outlined in our Testing for conflicts guide guide?

Thanks for the update and take care!

[Hunter]

Hello Annette,

Way to go, Idaho! I lived in your neck of the woods for a good part of my life and miss it every day!

Alright, down to business 🙂

I see you checked ‘Yes’ to reverting to the default WP theme and deactivating all other plugins other than ours, but would you please confirm this? I checked our logged bug reports and am not seeing anything that might be affecting your site. Let me know and we’ll move onto step two.

Enjoy the long summer Idaho nights and thank you for reaching out.
Cheers!

[Author]

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