Issue with Recurring Dates

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  • #1139875
    Courtney Remes
    Participant

    Hello,

    I added an event with a custom recurrence starting on Tuesday, July 26th. The custom recurrence is set to repeat every other Tuesday. It mostly works, except at the beginning. It begins with Tuesday, July 26th but also has an instance on Wednesday July 27th. After that it is correct. Odd! Any ideas why?

    #1139878
    Courtney Remes
    Participant

    This reply is private.

    #1139887
    Courtney Remes
    Participant

    Okay, I tried something else now and am getting similarily odd results.

    I changed the recurrence to be every week on Tuesday and Wednesday. What I see now is this: An event on the first date of the event (Tuesday 7/19) and then, after that, every Wednesday and *Thursday*. Weird!

    This makes me wonder if something’s off in terms of server date or something…. Any ideas? Screenshots in the next private reply.

    #1139891
    Courtney Remes
    Participant

    This reply is private.

    #1140113
    Hunter
    Moderator

    Hey Courtney!

    Thank you for reaching out and for also keeping me updated with your findings. Can you please see if the issue still occurs after reviewing our Testing for conflicts guide?

    Also, none of the screenshots you sent over were included, so can you try re-sending those over? Once I hear back, we’ll continue troubleshooting. Thanks again and welcome to the PRO support forums.

    Cheers 🙂

    #1140269
    Courtney Remes
    Participant

    Well, another day with fresher eyes, and the solution was pretty obvious (and the problem a little embarrassing). I’ve actually customized quite a few Events Calendars, but I hadn’t done much with recurring events yet. I was doing a Custom recurrence on a weekly basis and had checked Tuesday and Wednesday. On closer inspection today, I saw that I had checked Wednesday and Thursday — which is exactly what the display was showing. So I’ve figured it out, which is good news for both of us. While I should have been able to figure this out if I’d looked more closely, maybe it does suggest one minor improvement to the plugin: If you look at the attached, you can see that the weekday abbreviation is actually closer to the checkbox for the following day. Because of this, I checked ahead a day. Perhaps you could add some extra spacing after the weekday name so that it’s a little more clear which day belongs to which checkbox.

    #1140553
    Hunter
    Moderator

    Hey Courtney,

    A fresh set of eyes always helps! And I couldn’t agree with you more, I’ve had the same thought when working with the recurring events. I’ll gladly pass along this helpful feedback to the developers and please feel free to open a new thread if you have any more questions or comments.

    Cheers!

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