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Hunter
ModeratorHey Jay ๐
Thank you for purchasing the Ultimate Bundle and welcome to the premium support forums! If you haven’t already checked out our New User Primer: Event Tickets and Event Tickets Plus article – it’s a great resource to help get started setting up events with RSVP and E-commerce ticketing functionalities. I recommend bookmarking this page which includes New User Primer articles for all of our plugins.
If you have any specific questions, feel free to respond and I’d be happy to point you in the right direction. Again, welcome to the forums and have a great evening. Cheers!
August 23, 2016 at 3:33 pm in reply to: Have a rolling view of the calendar instead of a month view #1155076Hunter
ModeratorHey Nic,
We unfortunately don’t have any built-in settings nor do I have any snippets that can achieve what you described. I think it’s a great idea, so the best way to get this included in an upcoming feature release is to visit our UserVoice Feature Ideas and submit it as a request.
If it’s something you need right now, we have a list of customizers that can help get the job done.
Sorry I don’t have anything that can help you in a timelier fashion and best of luck with the customizations. Thanks for reaching out and have a great evening. Cheers ๐
Hunter
ModeratorHey Rion,
It looks like you’re thread didn’t come through all the way. Sorry to hear about the import issues. Can you possibly send over screenshots of your Facebook Import Settings found under the Events > Import > Import Settings tab? Also include a list of the Facebook IDs you’re attempting to import. You’ll also need to review our Testing for conflicts guide and reply back with what you find.
I look forward to getting this resolved with you and have a great evening. Cheers!
August 23, 2016 at 12:52 pm in reply to: Formatting issues, requests for http://www.memssa.com/ #1154994Hunter
ModeratorI’ll close this thread out but feel free to open a new one if you have any more questions or concerns. Cheers!
Hunter
ModeratorTechnically it shouldn’t, but it appears it does display in the dropdown as you’ve pointed out. Thank you for bringing that to our attention and I’m sure our developers will find it helpful when working on improvements. Your best bet for the time being would be to identify the venue with the missing info and update it accordingly.
August 23, 2016 at 12:45 pm in reply to: Help needed – Calendar display method, and Quantity not updating #1154990Hunter
ModeratorHi and welcome back,
The lowest number of events you’re able to display on the calendar view is 1, so if you have more than 1 event on a certain date, the calendar will display 1 event and a link that says, “View all X Events”.
Anything needed beyond this functionality will take custom development which we’re unable to provide. If you need, refer to the list of customizers as previously mentioned and I’m sure someone can help out.
Let me know if this fully answers your question and have a good afternoon. Cheers ๐
August 23, 2016 at 12:40 pm in reply to: Eventbrite Sync Converts Eventbrite Page from New Design to Old Design #1154989Hunter
ModeratorHey Joel,
The code only works for the images, so you’ll need to go through the hoops if your event contains any HTML. I tested it myself and it worked as designed, so you might want to see if it’s a theme and/or plugin conflict by reviewing our Testing for conflicts guide.
We usually drop in on these threads and let users know their issues have been resolved, but that isn’t a role I’m responsible for, so I can’t give you a 100% guarantee the thread will be updated with the MR notes. It’s always best to keep an eye on the changelog as we release info.
I hope this helps and have a great afternoon. Cheers!
Hunter
ModeratorHey Luca,
Check out our Setting Up Your Google Maps API Key article and let me know if the error gets resolved. Thanks and have a great afternoon. Cheers ๐
Hunter
ModeratorThanks for understanding – it is a unique situation and I really wish there was more I could do to make it easier on you! I’ll keep this thread open for the time being, so feel free to reply back. Cheers!
Hunter
ModeratorHey Carl ๐
Unfortunately, iCal itself doesn’t allow/provide for images to be used as attachments, so we don’t have any way of linking the two together at this time. There are ways to expedite the process, I just haven’t explored this territory myself. Best of luck and please let me know if you have any more questions or concerns. Cheers!
Hunter
ModeratorHello!
We’d be happy to help get this addressed for you. I apologize sending you away from here, but our Refunds page is the best place to get this handled quickly.
I’ll keep my eye on the email queue and once I see it come in, we’ll get the refund going so you can purchase the correct plugin. Thanks for understanding and have a wonderful evening. Cheers!
August 22, 2016 at 4:17 pm in reply to: Help needed – Calendar display method, and Quantity not updating #1154601Hunter
ModeratorHi and welcome back!
I’d be happy to help answer your questions ๐
1. How do we add continue shopping button to cart page?
Visit WooCommerce > Settings > Products > Display and look for the ‘Add to cart behaviour’ option. Try enabling/disabling the checkbox to see if you get the desired results. Other than that, we don’t have a built-in setting for this functionality, so you might want to do some digging on the topic around the web to see if you’re able to come up with a viable solution. If it gets beyond your skill set, we have a list of customizers that can help out.
2. When changing quantity in cart, why is it not updating quantity even after pressing update cart?
I just tried reproducing this issue but was unable to. Can you please confirm the behavior occurs after reviewing our Testing for conflicts guide?
3. How can we handle display of 12 events each day, or just show a few events and then add a link to โsee moreโ or โSee all of this dayโs eventsโ in each date box?
You can visit Events > Settings > Display and about halfway down, look for the ‘Month view events per day’ setting. Enter however many days you’d like displayed in Month view and save your changes.
I hope this helps answer your questions and have a great rest of your day. Cheers!
Hunter
ModeratorHi and welcome to the premium support forums ๐
I copied the .ics link provided and pasted it into my iCal search field. It fetched a total of 46 events. Can you confirm if this number is correct? Also, I see you checked ‘Yes’ to reverting back to the default WP theme and deactivate all plugins other than ours as outlined in our Testing for conflicts guide, but can you please confirm this? To clarify, are you having trouble fetching the events or actually importing them once you’ve selected the items you wish to import?
Thanks for choosing us for your events calendar needs and have a great rest of your Monday. Cheers!
August 22, 2016 at 12:53 pm in reply to: Update to 4.25 stops pages with calendar widgets on working #1154498Hunter
ModeratorHey Nick,
Can you share the exact template you’re attempting to overwrite and I’ll do my best to help out. These types of customizations are typically outside what we’re able to cover, but depending on how quick of a fix it is will determine whether or not I can deliver. Should it come to it, we’ve got a list of customizers that can always help.
Thanks and have a good rest of your day. Cheers!
August 22, 2016 at 12:40 pm in reply to: Continued – events are being listed twice sometimes three times #1154488Hunter
ModeratorHi and welcome back!
I spent some time reviewing the conversation you had with George about the issue. Wow! Sounds like quite the headache! Please let me know the results after testing as George laid out for you in his last response. If that doesn’t work, please send over current screenshots of your Facebook Import Settings found under Events > Import and Events > Import > Facebook. Please include a link to your current test environment and a list of the Facebook Page/Event IDs you’re having troubles with too.
Are you able to test with your site reverted back to the default WP theme and all plugins other than ours deactivated as outlined in our Testing for conflicts guide? I see you checked ‘Yes’ for this, but I always like to make sure! Please let me know about the results in a direct matter as it’s essentially one of the most important steps in the process.
With all that said, I really don’t think the duplicate events is related to the search engines crawl. Thank you for your continued patience while we work to resolve this and have a wonderful rest of your day. Cheers!
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