Forum Replies Created
-
Posts
-
Andrea,
That makes perfect sense! Thank you so much for the step-by-step instructions. I was able to reproduce the issue, so I went ahead and logged a bug which we’ll address in an upcoming maintenance release. It would also be helpful if you could respond back with a link to the forum thread you found the snippet you shared with me.
I unfortunately don’t have a workaround in the mean time, but please stay tuned to our Release Notes for more info. Thank you for your patience while we worked on identifying and logging the bug and sorry again and I don’t have a solution for you at the moment. Cheers!
Hello, Thierry!
Thank you for reaching out via our Pre-Sales Channel. With the free version of The Events Calendar, an Events List widget is included. To have an Events Calendar widget, you’ll need to purchase Events Calendar PRO. More info on the widgets can be found here. Please let me know if you have any more questions and have a wonderful rest of your weekend.
Cheers!
Hello,
By typing a zip code into the ‘Near’ box on our demo site, you can then expand the Filter Bar and select a category, which will display events as you’ve explained.
Let me know if that helps and have a great rest of your weekend. Take care!
Hi and welcome back,
You are correct – the Events Calendar widget only displays events within the month displayed. I confirmed by testing on my local environment. This design was purposely as we found it to be the most “logical”. We are always welcoming new and improved features/functionality over at our UserVoice Feature Ideas.
I hope this clarifies your questions and please let me know if you have any more. Thanks and have a great weekend.
Hey Ally,
Thank you for the response. Can you tell me what you have for your Events > Settings > Timezone mode setting? Have a good rest of you weekend. Take care!
Welcome back,
As previously stated, I understand you initially ran through the Testing for conflicts guide, but I specifically asked if you were able to set up a test domain and reproduce the steps during the import process to see if we could narrow down when/where/why the issue was occurring.
With that information, I would be more likely to be able to replicate the issue if a bug was indeed in play, we could make the right steps towards documenting it and addressing it in an upcoming maintenance release. This is the process we have made to ensure every bug and feature request gets factored into our future plans.
I’ll close this ticket, but please feel free to open a new thread if you have any more questions. We are always here to help, it is the sole purpose of the support team and we don’t take it lightly.
Thank you and have a wonderful weekend. Cheers 🙂
Hey Jordan,
You marked the thread as ‘Resolved’ but based on your last answer, I’m not exactly sure what the status of your issue. Did you get everything figured out? And I’ll be sure to make note of everything mentioned as we’re always looking for ways to improve our plugins and documentation.
If you wouldn’t mind, any more context behind your last response will be helpful as well. Thank you for the response and please let me know if you’re all set. Cheers!
Nick,
Thank you and best wishes to you as well! Please feel free to open a new thread if you have any more questions or concerns. Have a great weekend and thanks again. Cheers!
Hello,
Thank you for reaching out. Can you send over your System Information as a private reply? Also, are you updating from a fairly old version of PRO? Are you updating the plugins via the Plugins > Add New tab or manually?
Thanks again and take care. Cheers!
Hey Lance,
That’s definitely strange! Do you have any custom template overrides in your theme folder? See our Themer’s Guide for more info. Also, do you have any snippets on your theme’s functions.php file that might be overwriting what info is output in the list view event details?
The best way to test this is review our Testing for conflicts guide and reply back with your findings. Thank you and have a wonderful night. Cheers!
Mark,
Sorry to hear about the troubles. Can you please review our Testing for conflicts guide and reply back with your findings?
Thank you and have a wonderful evening.
Cheers!Hey Nick,
Welcome 🙂
If you’d like, send over a link to the site you’re describing and I’d be happy to take a quick look and see if I can come up with any helpful advice. I haven’t come across any examples of users doing this type of customization, so I think the best route at this time would be heading over to our UserVoice Feature Ideas and submit it as a feature request. You might also want to check out our list of customizers to see if anyone can help out.
Sorry I can’t be of more help here as it’s a customization request, which we’re unable to fulfill (see What support is provided for license holders?). Best of luck and thanks for reaching out. Cheers!
Hello 🙂
Welcome back! Thank you for reaching out. Before I test the issue myself, can you please review our Testing for conflicts guide and reply back with your findings?
Thank you and have a wonderful rest of your Wednesday.
Cheers!Hey Neil,
I have not experienced that issue myself as of late on my test environment. Can you please temporarily revert back to the default WP theme and deactivate all plugins other than ours to see if the correct dates display in the related events?
I also took a look at our reports to see if any bugs have been identified regarding related events displaying the incorrect dates, but wasn’t able to find anything. Do you notice any sort of pattern going on? And can you elaborate on this statement:
They’re not recurring events but they are similar in nature.
Thank you and I look forward to your response. Enjoy the rest of your Wednesday!
