[Hunter]

Aha! Thank you for the update! Please feel free to create a new thread if anything else comes up and have a great upcoming weekend! Cheers!

[Hunter]

Glad to hear you’ve got things working out for the time being! Feel free to open a new thread if anything else comes up and have a great upcoming weekend!

[Hunter]

Hey Preston,

Sorry to hear you’re experiencing issues! We actually have a logged bug which is set to get patched in the next maintenance release which should fix the issue of duplicate events every time the import is ran. I notice you’re still using the iCal Importer plugin. If you’re not already aware, we are in the process of sunsetting that plugin and have recently introduced Event Aggregator. You have an active license which is set to expire the same date as your iCal Importer license. More info on moving to Event Aggregator can be found here. It is recommended you make the transition sooner rather than later.

For the time being, you can use the following snippet to help delete the duplicate events. Add it to your theme’s functions.php file. Please stay tuned to our Release Notes and the plugin changelog for maintenance release info.

Let me know how things work out and enjoy the upcoming weekend. Cheers!

/*
* Deletes the saved copy of "deleted" events generated by iCal Importer
* This allows you to re-import events. The script deletes 50 instances per page load
* Code by Nico; enhancement by Andras
*/
function del_deleted_events () {
$posts = get_posts( array( 'post_type'=>'deleted_event', "posts_per_page" => 50, 'post_status' => 'trash', ) );
if (!empty($posts)) {
foreach ($posts as $post) {
wp_delete_post( $post->ID, true);
}
echo '<p style="background-color:yellow;z-index:1;text-align:right;">50 deleted events removed, refresh again';
} else {
echo '<p style="background-color:yellow;z-index:1;text-align:right;">Done deleting!';
}
}
add_action( 'admin_init', 'del_deleted_events' );

[Hunter]

Chris,

Having outdated code could be a contributing factor to this issue, though I can’t be 100% certain. I recommend updating your custom template with the latest code when you can find the time. Hope this helps and have a great weekend ahead!

[Hunter]

Hello,

Thank you for sending that information over. The next step would be to set up a test installation on your local machine with strictly the default WP theme and our plugins installed/activated to see if you can reproduce the issue.

I’m not seeing any logged bugs of users reporting similar behaviors and I am able to successfully connect my Event Aggregator license to my test installations. Please let me know if this is feasible and if so, what the results are.

Thanks again and have a great upcoming weekend. Cheers!

[Hunter]

Hey Bruce,

It admittedly took me a few times to figure out that’s what I needed to do as well! Thanks again and please feel free to create a new thread if you have any new questions or concerns. Have a great weekend ahead!

[Hunter]

Thank you so much for your patience while we confirmed your issues are related to the logged bugs and get things sorted out and released! Have a great weekend ahead and please feel free to create a new thread if you have any new questions or concerns.

[Hunter]

Thank you for your understanding on the matter! I have a good feeling it’ll be out shortly! Have a great weekend and thanks again!

[Hunter]

Hey Kevin,

Thank you for the update. I know this next step is not ideal, but can you please set up a test environment using strictly the default theme and our plugins to see if you can reproduce the behavior? Please let me know if this is feasible and if so, what the results are. I’m not seeing any logged bugs of users reporting similar behaviors at this time.

@Michelle, thank you for chiming in here. Please create a separate thread for your issue. It will help expedite the entire process for both of you and if a bug is in play, the more threads related to the bug will help increase the likeliness it gets patched up sooner rather than later.

Thanks to the both of you for your patience while we investigate and have a great upcoming weekend. Cheers!

[Hunter]

Welcome back, Brendan!

I notice you’re running outdated versions for all of our plugins. Can you update to the latest versions, then review the Testing for conflicts guide to see if the issue still occurs?

Let me know what you learn and we’ll continue investigating. Have a great upcoming weekend!

[Hunter]

Hi Walter,

Thank you for reaching out 🙂

You should be able to import events from not only your Facebook pages and groups, but any Facebook pages and groups! You can also import events from Google Calendars, iCal and .ics files, and Meetup.com! You do not need to be the owner of the events to import them. If you haven’t already reviewed the Event Aggregator product page, I encourage you to do so as it contains all the details. This is also another helpful article reviewing the features.

Please let me know if you have any more questions and have a good afternoon. Cheers!

[Hunter]

Hi Neil,

Thank you for your post. I see the merit in your request. We actually have a feature report aimed to improve the global Eventbrite import settings, so I added this forum thread to the report which increases the likeliness it will get developed. I also recommend visiting our UserVoice Feature Ideas and submitting it there too.

Thanks again and have a great evening. Cheers!

[Hunter]

Welcome back, Christopher 🙂

What method are you using to import events from one site to another? You can try adding the following snippet to your theme’s functions.php file to limit the excerpt length:

function custom_excerpt_length( $length ) {
return 20;
}
add_filter( 'excerpt_length', 'custom_excerpt_length', 999 );

Adjust the ‘20‘ value to whatever length you’d like. I look forward to your response and take care!

[Hunter]

Nicholas,

Thank you for the updates. I’m unfortunately still unable to reproduce the issue you’ve described. I’m able to switch between the visual and text editor with no problems on both my local test site (http) and live site (https).

You mentioned you came up with a workaround. Would you mind sharing that with me? I also checked our logged bug reports and there doesn’t seem to be an increase of users reporting similar behaviors.

Thanks again and have a good evening!

[Hunter]

Hi Damion,

Thank you for being so thorough in your post. We also appreciate the kind words! We have some reports aimed to improve both the Tribe Events Bar and the Filter Bar, but I went ahead and created a specific report for this topic as I’ve noticed the issue myself. You can try the following SQL query to update the _VenueState info.

UPDATE wp_postmeta SET meta_value = REPLACE (meta_value, 'FL','Florida') WHERE meta_key LIKE '%_VenueState%';

I don’t have an answer on whether if/when a fix will be available for this issue, but please stay tuned to our Release Notes and the plugin changelogs for more information. Thanks again and let me know if you’ve got any additional questions or comments. Cheers!

[Author]

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