Recurring event not being created into 2017

[Bruce]

Hi,

I have a recurring event that run every Thursday from 5 December 2016 – 26 January 2017. When I looked at the event, it only created up to 29 December 2016 – i.e., it did not create the final four events that are in 2017.

So then I tried created a second recurring event series for 5 January 2017 – 26 January 2017. But that only created one event.

I found a post in the forums about setting the DatePicker display setting to 01/15/2016. This didn’t make any difference.

Can you suggest what I should do next?

[Hunter]

Hi Bruce,

Before I attempt to reproduce the behavior on my test site, can you please review our Testing for conflicts guide and reply back with what you learn?

Once I have the results, we’ll have a better idea on what’s causing the conflict and how to go about addressing it. Thanks and have a good afternoon!

[Bruce]

Hi Hunter,

Thanks for the reply. I’ve followed the steps in the Testing for Conflicts link.

Because it is a live site, I used my staging site to test, but checked before making any changes that the problem was identical on both the staging and live sites.

I did switch to the 2016 theme, then disable all plugins other than TEC and TEC Pro, cleared my browser cache and then re-tested. I used the identical event setup as shown in the screen shot, and it created one only event (5 Jan 2017), even though it should have created one event for each Thursday in Jan 2017.

Bruce.

[Hunter]

Hey Bruce,

Can you visit Events > Settings > General and look for the ‘Create recurring events in advance for‘ setting? How many months do you have entered for that setting? Try increasing it let me know if it makes a difference.

I’m not able to reproduce the issue on my local test environment, so I’m thinking it might have something to do with your site or settings. Please let me know what you find out. Cheers!

[Bruce]

Hi Hunter,

I changed ‘Create recurring events in advance for’ from 1 month to 2 months, and hey-presto all four recurring events for January 2017 were created.

Thanks for your help.

Bruce.

[Hunter]

Hey Bruce,

It admittedly took me a few times to figure out that’s what I needed to do as well! Thanks again and please feel free to create a new thread if you have any new questions or concerns. Have a great weekend ahead!

[Author]

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