[George]

Hey James,

Thanks for reaching out to us – I’m curious about specific issue you’re referencing, can you share a link to this on the forums?

Regardless of that, there are a few possible ways you could go about implementing this customization. We only have limited support for customizations, but one way of doing this is quite simple and simply requires two changes to things on your site: first, head to your active theme’s style.css file and add CSS like this to the bottom of it:

.tribe-events-tooltip .entry-title {
    cursor: pointer;
}
.tribe-events-tooltip .entry-title:hover {
    color: red !important;
}

You can change the color in that second line of CSS to there to whatever you like – this is the color the “title” text of the tooltips will change to when a user’s mouse is over it, simulating a traditional “link” effect and letting them know they can indeed click it.

Then, you can copy and paste some code like that in the following Gist to your theme’s functions.php file → https://gist.github.com/momnt/5e20409d4f7e0aaa82fc

Though not very elegant, and not necessarily the “cleanest” way of implementing this customization, you can simply drop the code above into your theme’s functions.php file and make the CSS changes I recommended above – with both things combined, when a user hovers their mouse over a tooltip’s Event Title, it’ll change color to whatever color you decide on, and when they click it, it will indeed bring them to the event itself.

If you’re curious about other ways of implementing this customization, check out our official “Themer’s Guide” here → https://theeventscalendar.com/knowledgebase/themers-guide/. You can use those principles to modify the tooltip template itself, if you’d rather do something like that.

Cheers!
George

[George]

Thanks for the kind words and your patience Dan, let us know what you find!

Cheers,
George

[George]

Hey Norbert,

Great, thanks for the update!

Best of luck with your site 🙂

Cheers,
George

[George]

Hey Marty,

Sorry for the troubles here. I’m curious, if ?action=tribe_list would be best appended to your URLs, how do things work if you refer back to that original thread, and make the same URL adjustments in the code that Josh recommended – however, instead of replacing the original code he referenced with this:

$eventUrl = esc_url_raw( add_query_arg( 'tribe_event_display', 'past', trailingslashit( $eventUrl . $this->listSlug ) ) );

You replace it with this?

$eventUrl = esc_url_raw( add_query_arg( 'action', 'tribe_list' ) );

Let us know if this helps! 🙂

— George

[George]

Hey Ronald,

Thank you for going through those steps! Can you share what plugin it is, specifically? It’s possible we can offer some specific advice here to help get things working, and if not, we can at least test to confirm the issue and log it in our bug-tracking system if appropriate.

As for getting older versions of the software, this depends what you mean – if you mean the PRO add-on for Events Calendar, then unfortunately the only versions publicly available arethe ones at https://theeventscalendar.com/my-account/downloads/.

If you mean the The Events Calendar core version, then you can find a whole list of available versions of downloads here under the “Other Versions” section → https://wordpress.org/plugins/the-events-calendar/developers/

Let me know if this helps!
George

[George]

Thanks Carl!

Did my advice here help resolve your specific issues so far? If so, I can close up this ticket, which is just a way to keep things organized – if any separate issues pop up, you can come back and open a new ticket at any time! 🙂

If you’re still working through some of the specific issues and concerns brought up in this ticket, then no worries Carl, I can leave it open so you can just keep posting here. Whichever you prefer!

Cheers,
George

[George]

Hey Gordon,

It looks like there may some invalid code in your child-theme’s functions.php, which would prevent our code there from firing – can you paste the whole, un-edited file into a Gist at http://gist.github.com, so we can look at the entire functions.php file? Do not edit or remove anything, as we need to address things as they currently are in their entirety.

And thanks for the kind words Gordon, thank you for being patient with the support process here! 🙂

Cheers,
George

[George]

Hey Dan,

The most recent versions of both The Events Calendar and Events Calendar PRO are indeed compatible with WordPress 4.1.1 – though PRO is not hosted on WordPress.org, here’s a screenshot of the compatibility information for the free version → https://cloudup.com/caoBgpBbTTN

I apologize for the delayed response time here Dan, we usually try to get all replies in under 24 hours.

If you are indeed still interested in a refund, you can send an email with a copy of your original purchase receipt to [email protected], and we’ll take care of you from there.

However, one thing I’d like to point out is that deleting and reinstalling a version of The Events Calendar, or any add-on like Events Calendar PRO, will not erase existing events.

Let us know if this is helpful and if you’d like to try giving the plugin another shot – we indeed do update our code very frequently, and have a large team of developers working quite hard on this software. It means a lot to us and the vast majority of customers are able to use the plugin with ease, though as is the nature of things random issues like yours will indeed pop up here and there. I’m sorry you happened to run into issues, and understand how frustrating that can be – but if you’re willing to give the software another shot, and have faith in us here on the support team to help you as much as we can, you might be pleasantly surprised 🙂

No hard feelings if you’re not willing to do this by now, however – like I said, we truly do understand what it’s like to be frustrated with software…if a refund is your best option here, follow the steps I described above and we’ll take care of things from there over email.

Whichever you decide, let us know here in the forums! I appreciate your patience so far and would love to see things working on your site.

Cheers,
George

[George]

Hey Sharad,

Thanks for the update here.

You’re pretty close here, but instead of trying to replicate /the-events-calendar/views/list/single-event.php in your theme, just replicate /the-events-calendar/views/single-event.php – do you see the subtle difference?

In the first one, you’re looking in /views/list/, which is specific to the list view, whereas the file I’m recommending is simply right in the top-level of /views/ itself – just /views/single-event.php.

If you find this, you can indeed just add it at /tribe-events/single-event.php in your theme, and get rid of your /tribe-events/list/single-event.php file altogether.

Once you copy over the right file, you should indeed see the full action, which looks like this:

<?php do_action( 'tribe_events_single_event_after_the_meta' ) ?>

And moving this around should do the trick.

Let me know if this helps at all!

Cheers, and thanks for your patience 🙂

George

[George]

Hey Mason,

Thank you for testing things even further, you sir are an awesome customer 🙂

I’m relieved to find that the EDD and FES issue was just a front-end, the one where the quantity field showed up even where not appropriate. I can recreate that issue even without WPML, and have already logged that in our Bug-tracker slated for review for our next release cycle, and will indeed now test WPML and log that issue if it’s not logged already – there are indeed a few known bugs already reported with WPML and it’s quite high on our to-do list to improve compatibility with that plugin, because of how popular it is.

Thank you so much for your patience and thoroughness Mason, we’ll do our best to get fixes for these bugs out promptly.

Cheers,
George

[George]

Hey Mason,

I can’t recreate the problem of the tickets not appearing on the events page, but I’m curious about what you mean about your admin – you mention the “Downloads back-end area”, do you mean that you go to an “edit download” screen in your admin and don’t see the tickets?

If so, this is expected behavior. The tickets only show up on single event pages in the admin.

Or is this single events issue what you mean?

Sorry if that’s confusing – can you take a screenshot of a page in your admin where you’re expecting to see tickets, but failing to?

Also, can you link to a specific event on the front-end of your site that is supposed to have tickets? I’ll take a closer look and see if there’s a CSS conflict or something preventing the tickets from appearing, because they do show up for me.

Thanks for your patience Mason!

Cheers,
George

[George]

No problem Clint, thanks for the update!

[George]

Hi Catherine,

I went back to your site and didn’t notice the overflow: visible; CSS I shared previously present on your site, so to ensure that Tooltips show up regardless of what month you are in, please add and keep the following the CSS at the very bottom of your theme’s style.css file – do not add it to any other file, or remove it, just go to the bottom of the file, and add this exact code:

div.hentry.vevent.type-tribe_events {
    overflow: visible !important;
}

I added this and tried paging through “next” and “Previous” months, and though this CSS may look similar to other CSS I’ve shared here, it is slightly different – and should work for you. It worked very well for me.

Please add it and let us know what you find.

—-

As for updating things, if you update your theme, yes, you will need to manually re-add this CSS to the bottom of your theme’s style.css. There are other options you can do that would leave the CSS intact regardless of theme updates, but I think the best step is to first get this all resolved and then look into these other options.

Let us know if this CSS helps.

Cheers,
George

[George]

Hi Dmitry,

If you would like a refund of anything you’ve bought here, you can indeed get one – email [email protected] with a link to this forum topic and a copy of your original purchase receipt email for whatever you’re seeking a refund for.

We’ll take care of you from there, thanks!

Cheers,
George

[George]

Hey Mason,

I’m very sorry for the delay here. I looked closely into this issue and was able to reproduce your errors, indicating that there is indeed a conflict here.

While it will take us some time to actually get a solution out in a public update, for now, if you do not have to use that quantity option for most of your downloads, you can keep that field hidden on downloads by adding CSS like the following to the bottom of your theme’s style.css file:

.edd_download_purchase_form .edd_download_quantity_wrapper {
    display: none !important;
} 

Let me know if this helps – and again, I’m very very sorry for the delayed reply, I failed to produce the error at first and then gave things another look here and found that there is in fact a conflict.

Thank you for your patience Mason!

— George

[Author]

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