[George]

Hey Brad,

I’m sorry you’ve run into similar problems here – however, Rachael’s issues seem somewhat specific to her site, so could you open a new thread on the forums so we can handle yours separately to keep things organized? Include a link to your site and let us know what you find if you run through the troubleshooting steps outlined here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Thank you!
George

[George]

Hi Rachael,

I visited your events page and when I tried searching, I couldn’t even get results to load when I searched by location. There seems to be a good amount of JavaScript-related activity on your page (in the console when viewing the page), and when I went to your page your custom theme and other plugins were active.

Is there any way you could temporarily leave the site in the state it was in when you recorded your screencast? I’ll take another look at things and see what’s going on.

Thank you!
George

[George]

Hey Miguel,

That text is appearing because something about how you’ve added spans to your titles has broken the HTML on that page.

You should be able to achieve all the customizations you want here just with CSS, which is recommended – we don’t offer full support for customizations, but if you elaborate on what you’re trying to do here we can at least offer some advice and insight here, and perhaps some simple example code to get you started 🙂

— George

[George]

Hey Chad,

I’m sorry to hear that your other thread was closed prematurely – can you share a link to this thread so we can see what happened there?

As for your issues, I’m curious about all these theme-related customizations you’ve made. Before we delve too deeply into your issues, could you first run through the complete set of troubleshooting steps outlined here? → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Check on your prev and next links after each step in that process, and note what you find.

Let us know!

Thank you,
George

[George]

Hey Øystein!

You’d have to write some custom code do this, which is outside the scope of the support we can provide here, but I can happily offer some ideas that might help you get started.

First of all, Venues are just post types, so any query- or archive-related functions within WordPress that either let you specify a custom post type, or otherwise are just not post-type-specific, should be useable for you.

So with this in mind, the simplest way to go about doing what you’re talking about here would be, for example, to just use WordPress’ core next_post_link() and previous_post_link() functions in a customized version of the single-venue.php template file.

To learn about where to find this single-venue.php template file in your copy of Events Calendar PRO, check out our theme’s guide here → https://theeventscalendar.com/knowledgebase/themers-guide/.

Now, you have to be careful of where you add the next_ and previous_ post link functions in this file since the post type of the wp_query changes, but if you do something like what I show here in this Gist for you, it should work well → https://gist.github.com/ggwicz/e14378dfd67abbdda223#file-single-venue-php-L63-L64

Check out that gist, and see the code I added around lines 63 and 64.

If you play around with this, and then style the links how you want with some CSS, you should be good to go.

Learn more about these link functions here:
https://codex.wordpress.org/Function_Reference/previous_post_link
http://codex.wordpress.org/Function_Reference/next_post_link

Best of luck with your customizations!

George

• This reply was modified 10 years, 7 months ago by George.

[George]

Hey Ronaldus,

Thanks for the heads-up about your traveling! I’m sorry you’ve been having these issues, but I’m curious – you mention deactivating the three Tribe plugins and having the form work okay, but have you tried deactivating every plugin other than the Tribe plugins and trying to use the form again?

Also, could you test a separate Gravity Form that does not handle submissions as “drafts”, and instead just directly “publish”es them? If so, how does this form work in comparison to the drafts one? Do posts submit correctly and remain editable, findable in the admin, etc.?

Let us know the results of both tests when you get the chance 🙂

Thank you!
George

[George]

Thanks for the update Yume! Best of luck with your project.

Cheers,
George

[George]

Hi Mark,

To detect if you’re on an Events Category page, you can use the function tribe_is_event_category(). This is defined in /template-tags/query.php if you’d like to learn more about it. For now, however, I’d like to turn our attention back to the jQuery issue.

Your language about Fancybox and jQuery was revealing of something that I think might be part of the problem here. You said:

I’ve also tried using Fancybox with and without loading the jQuery library in the header – but it seems that Fancybox won’t work without it, and The Event Calendar (previous events button) won’t work with it.

jQuery is needed for Fancybox, for Events Calendar, and many other scripts on your page. The problem is not jQuery itself, but likely your attempts at trying to load it a certain way yourself. Do not try to load it yourself in the header or something like that – remove any custom code you have done related to loading jQuery. WordPress itself should be loading jQuery fine as needed, and if not, then we can work through the specific problems from there one by one.

But first: remove all custom code you’ve added anywhere in your theme to try and load jQuery yourself. Then, let us know how things are working – if there are still issues, share a link with us directly to the page on your site where you notice issues, and we’ll take a closer look.

Thank you for your patience with the issue, all we should need to do is get jQuery loading correctly which is fortunately usually a fairly straightforward thing to do.

Thanks!
George

[George]

Thanks for the information Paul. Your description of your problems at the moment are as follows:

So now as a follow up and as promised, we have tried all the combinations of activate/deactivate plugins. The code displaying in the header seems to have gone now but every time I activate The Events Calendar: Eventbrite Tickets 3.9.5 and go to:

…/?post_type=tribe_events page

This does nothing but the hanging wheel of death for a few minutes then will not display anything, leaving us with a blank screen.

Is this still all true?

Instead of trying many combinations of “activate/deactivate” for your plugins, what I’d recommend is to activate the Twenty Twelve theme on your site, and then simply deactivate all plugins except The Events Calendar. Install and activate Eventbrite Tickets, then go to Settings > Permalinks and click “Save Changes” (without actually changing anything – just click the Save button, which will cause the site’s permalinks structure to refresh).

Then, try navigating to /?post_type=tribe_events on your site – what do you find? Also, could you leave your site in this state temporarily and let us check it out live?

Thank you,
George

[George]

I’ll close up this ticket for now, butt Leah’s advice here is encouraged Mason – stay tuned! And if you have other issues or concerns, open a new thread any time 🙂

Cheers,
George

[George]

Stay tuned to the 3.10 and all future releases Daniel, thanks for your patience here! I’ll close up this thread for now, but if issues continue to happen, don’t hesitate to open a new thread 🙂

Cheers,
George

[George]

Stay tuned Paul! 🙂

[George]

Hey Richard,

This should be working as you described, and lead you to that event in May, but I’m curious – would you able to run through our complete set of troubleshooting steps here? https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Check on the “Previous Events” link after each step along the way, and see if anything changes.

This is an extremely useful test – let us know what you find! 🙂

Thanks,
George

[George]

Hey John!

Sorry you’ve run into trouble here – I went to the link for your site but was met with a maintenance page so I couldn’t check out your Week View (https://cloudup.com/c28yaxWdSId).

Is it possible you can open up your page to the public temporarily so our support team can check out your Week View?

In the meantime, you might also find it useful to run through our complete set of troubleshooting steps outlined here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/. Check on the Week View after each step along the way and see if things change at all.

Thank you!
George

[George]

Hey Mike,

Nice thread title 🙂 I’m sorry it’s related to some actual problems on your site though, and hopefully we can sort things out here.

The first thing I’m curious about is if you’re able to reset the times after importing them into Eventbrite – in other words, before “Publishing” the event onto Eventbrite.com, are you still able to tweak the times so that they’re accurate? I’m just curious because if you can do this, then we at least have a “backup” solution for the time being so that you can keep using the plugin if you need to.

Now, ideally, it’ll work automatically. There are some known and hard-to-resolve issues with Eventbrite’s timezone syncing, unfortunately, but one place we can start is with your WordPress site’s timezone settings. You mention that it’s already set up to CST – how exactly did you set this? If you did it properly, in Settings > General in your admin, then I have an odd request for you: in the timezones option, there will be a lot of numerical timezones (like “UTC+7”, “UTC-4”, etc.), but there will also be “Named” timezones, related to cities in a given region (like “Bogota”, “New York”, etc.) – did you set your current timezone to the numerical type? If so, does changing it to the “Named” equivalent make any difference with your issues here?

[Author]

Posts