[George]

Hey Rick!

Sorry you’ve run into trouble here, it’s unfortunate news especially because you are able to get the maps working if you simply activate the Twenty Fourteen theme – the reason this is “unfortunate” news is that it clearly indicates that the Divi theme itself is the source of the problem, which means that there is little we can do from our end of things.

So, your first course of action should be contacting the Divi theme support team for help with this. And, despite what I wrote about, we’d still love to help you resolve this as much as possible. There’s some information I found out about your site that might be useful to share with the Divi support folk – I went to the link you provided and all of the following files were not being loaded on the page, causing a 404 error in the Javascript console:

"NetworkError: 404 Not Found - http://www.wallowology.org/pages/skins/default/lightbox-next.png"
"NetworkError: 404 Not Found - http://www.wallowology.org/pages/skins/default/lightbox-prev.png"
"NetworkError: 404 Not Found - http://www.wallowology.org/pages/skins/default/lightbox-close.png"

Those missing files themselves are likely not related to the maps issue at all – however, resolving as many JavaScript console errors as possible is not a bad idea 🙂

I hope our support limitations aren’t frustrating, and we are keen on hanging around and helping you where we can, so I’ll leave this thread open for now and hope you update us on what the Divi theme folks have to say about the issue.

Thank you,
George

[George]

Hi Sarah!

I agree that this feature would be quite handy, and am sorry to report that it isn’t something already included in our plugin(s). You have a few options to work around this at present, like manually entering the other time zone-converted times into meta field, or using the “Additional Fields” feature of Events Calendar PRO if you have it to do the same thing.

I’m sorry to disappoint on this front Sarah, let us know what you think about these two solutions mentioned above and if you have any other questions, comments or concerns.

George

[George]

Hi Spencer,

We don’t offer much support for customizations here, but I’m curious – can you elaborate a bit on exactly what you mean by your description of things here?

In the meantime, there are two things I’d recommend exploring – first is our official Themer’s Guide, which offers a great overview of our templating system so that you can dive into your theme and do what you mentioned wanting to do here and customize the category template. Check that out here → https://theeventscalendar.com/knowledgebase/themers-guide/

However, customizing CSS is definitely the recommended choice here. If you can already do that, then I’d recommend doing that since it’s much easier to tweak CSS and maintain it as you update your plugins and theme over time, whereas customizing templates is usually pretty simple too, but more likely to have substantial changes over time.

Cheers,
George

[George]

Hello,

While we can only provide very limited support for customizations here, this should fortunately be somewhat easy to do. I’d personally recommend getting rid of the CSS you pasted here, and instead replace it with this:

 
.tribe-bar-filters {
    display: block !important;
}
.tribe-bar-date-filter,
.tribe-bar-geoloc-filter,
.tribe-bar-filters-open,
#tribe-bar-views {
    display: none !important;
}

Here’s how that looks for me on my site → https://cloudup.com/cSrcTJyvgM7

For further customizations of this nature, check out a [free] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome – they’ve all got an “Inspector” tool that makes finding these elements as easy as hovering your mouse over them 🙂

Cheers!
George

[George]

Hi Christina,

I’m really sorry to hear about the problems you’ve been having – there are indeed occasional issues with Community Event’s redirection, and indeed several types of sources of the problem that make it hard to pin down sometimes.

For your specific issue here, for now:

1. Can you start by posting a screenshot or something of your “Access Control” settings for Community Events? Here’s a screenshot of mine, for example → https://cloudup.com/cs4Ex4EzQuY

2. Could you then head to Events > Settings > Help, then pasted your whole block of “System Information” info into a Gist at http://gist.github.com? Once you do this, you can share a link to that Gist with us here and we’ll take a look at it.

3. Finally, for now, if you disable all “restriction” options there, so that it looks basically like my version of those settings, how do things behave? I’m just curious, and if so then we can at least narrow down the source of the problem to some weirdness with the configuration of these settings.

Let us know if you can do each of these steps, and what you find by doing them if so.

Thank you!
George

[George]

Hi D’Arcy,

There are two separate sources of this “Home” text, it seems – one is the very large title, which seems to be coming from your theme, and the smaller one which is coming from a “Breadcrumb” widget you have on your site.

There are a few different reasons why these things might be getting the “Home” title instead of “Events”, but unfortunately I think to change that would require some customization. I think your best bet would be to first contact the support teams of both the plugin and the theme, and see if they can offer specific insight on tweaking those titles – there may be a filter you can use or something.

Let us know if you can do this and, if so, what their responses are!

Thank you,
George

[George]

Hey Marty,

We unfortunately can’t help with process of writing a custom function like this from stem-to-stern, since by its nature it is a customization request outside the scope of support here, but we can definitely offer some advice and it should indeed be possible to build something like this.

The best piece of advice I could recommend is to just head into the core WordPress code itself and look for where these functions are defined. If you do this, you’ll actually be led through a different functions until the actual function where the $in_same_term is used – it’s in the function get_adjacent_post().

You’ll notice the argument for $taxonomy here defaults to ‘category’, so it stands to reason that if you basically duplicate the $in_same_term-related functionality here but make the taxonomy ‘tribe_events_cat’ instead, it should work similarly.

It’s a more complicated customization to make than you might think from the outset, but head into the core code and start piecing things together – if you have a good backup of your site and content before doing so, and some time to play around with this, I’m sure you’ll be able to put something useful together.

Let us know if this helps or if you have further questions or concerns.

Thanks!
George

[George]

Hey Joshua,

This is an interesting customization, and though we can unfortunately only provide a very limited amount of support for such customizations, I think you should be able to get closer to what you’re seeking to do by not using that tribe_get_formatted_cost() function.

That function is indeed useful, but if you want to get granular per-ticket pricing to display, your best option is to find the WooCommerce product IDs associated with the “tickets” for the events, and get the price of each ticket.

As noted, we don’t offer full support for customizations so you’ll have to do a good amount of the work here on your own…BUT I do have a great example bit of code that you can check out to get started here.

Check out this example function – it will get the Ticket meta for the tickets associated with an event:

function dotdash_show_event_meta() {
	
	$event_id     = get_the_ID();
	$tickets_meta = array();
	$tribe_woo    = TribeWooTickets::get_instance();
	
	$tickets_ids = $tribe_woo->get_tickets_ids( $event_id );
	
	foreach ( $tickets_ids as $ticket_id ) {
		$tickets_meta[] = $tribe_woo->get_ticket( $event_id, $ticket_id );
	}

	print '<h2>Tickets meta</h2>';
	print '<pre>';
	print_r( $tickets_meta );
	print '</pre>';
}

Where you see the $tribe_woo->get_ticket( $event_id, $ticket_id ); function being called, you can use the return value of this function to get details about the ticket like price, etc., and go from there to display all the prices and other per-ticket info you’d need.

I hope this helps! Keep good backups of your code before starting to customize it and play around with things a bit, I’m sure that as you get familiar with the meta structure of the products/tickets you’ll be able to piece something useful together here.

Cheers,
George

[George]

Hey Yume,

Thanks for elaborating on some things here – I’ll answer both of your questions at once:

I want the product to integrate with Mailchimp so anyone who buys and event is also on my email list.

Does your product integrate with PayPal to handle Event payments – Yes or No

The reason I can answer both questions with one answer is that both of the features you are asking for here are not handled by The Events Calendar itself.

The Events Calendar does one thing and does it supremely well: it makes an Events Calendar on your website.

For payments, you need one of our ticketing add-ons. Now, here comes the answer to your questions: it is your choice of ticketing add-on that will enable these features you’re looking for or not, since our ticketing add-ons just integrate with the eCommerce platform they’re named in line with.

If this sounds confusing, let me explain:

If you buy our WooTickets add-on, it integrates with the WooCommerce eCommerce plugin. So for Mailchimp integration, you need to integrate Mailchimp not with The Events Calendar, but with WooCommerce itself. If you investigate this, it does seem that, yes, WooCommerce itself has add-ons that enable you to add users to MailChimp upon checkout – we don’t endorse or support any specific add-ons for WooCommerce, but here’s an example of one that I found from a quick Google search → https://wordpress.org/plugins/woocommerce-mailchimp/

As for PayPal, yes, WooCommerce (and most if not all eCommerce plugins that we have Ticketing add-ons for) has full support for PayPal out-of-the-box. If it’s not the type of Paypal support you want, or you want to use other payment gateways too, then check out the “Payment Gateways” section of the WooCommerce Extensions page here → http://www.woothemes.com/product-category/woocommerce-extensions/

I hope this information helps clarify things a bit – let us know if that’s the case. You should be able to explore all the various eCommerce platforms available for our ticketing add-ons and find the one that has the extensions that are right for you. WooCommerce and Easy Digital Downloads are the most popular, if that helps at all…

Cheers!
George

[George]

Hey Lars,

It’s still an interesting issue for sure, but for the next release we have not implemented anything that would necessarily simplify any of this – it is still something that we can definitely improve, however, so stay tuned to plugin updates and the changelogs whenever an update is released.

In the meantime, the thing I mentioned in my original reply above is still true:

You can compare the Unix Timestamp of these dates, which you might be able to take and work with from there, but you’d have to query a bunch of events first to even have a sample size of events whose dates you could then convert to timestamps for comparison.

You shouldn’t need to do MySQL queries to do this – just WP_Query in your PHP files should do, though it will take some coding gymnastics to first pull in a good “sample size” of events and then to efficiently compare their date strings as Timestamps.

Best of luck with your customizations Lars – I’ll close up this particular thread for now, but if you have other questions or concerns please open a new thread at any time!

Thank you,
George

[George]

No problem, thank you for understanding the limitations of our support policy and being cool about it. Best of luck with your problems here!

— George

[George]

Awesome! Thanks for the update Chetan.

Best of luck with your site,
George

[George]

Hi Kobe,

I’m sorry you haven’t received emails as hoped – perhaps they’ve ended up in your Spam folder or something?

As for your question, I’m not quite sure what you mean about having all the events of one category “linking to” the same single-event page. If what you mean is that you have a category like “Concerts” on your site, and there are many events in this category but when clicked they all go to the same page instead of their own unique, individual event pages, then this is not possible without extensive code customization that we would not be able to support.

Let me know if this is what you mean or if you have something else in mind here.

Thank you!
George

[George]

Hey Michael,

We have a reasonable refund policy, if you don’t like the plugin then you can ask us for a refund within 30 days and it won’t be a problem. After that it’s hit-or-miss depending on a number of things, so definitely get the plugin and play around with it if you feel like you can explore it thoroughly enough within 30 days after purchasing it! 🙂

[George]

Awesome! Glad things are working for now.

Best of luck with your site 🙂

— George

[Author]

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