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December 11, 2017 at 3:22 pm in reply to: One Product key for the public website and the developpement website #1403224
Geoff B.
MemberGood evening Agathe and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
I would love to help you with this topic.I believe you will find the answers you are looking for here: https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/
Simply put, you can move your license key around. Both of your sites will continue to work properly even when the license key is removed.
With that in mind, not having the license key in place will prevent you from doing “automatic” updates (from the wp-admin interface).
Let me know if that helps.
Have a great day!
Geoff B.
p.s.: we can totally continue this conversation in French if you prefer.
Geoff B.
MemberGood evening Dylan and welcome back!
Thank you for reaching out to us.
I would love to help you with this topic.First off, you are absolutely right. We apologize about the inconvenience this might be causing.
Thank you for bringing this to our attention!We are currently in the process of switching over to the Payouts API which looks like the best possible replacement for Adaptative payments.
As you can imagine, we take this very seriously and are going as fast as we can to fix this!Hang tight as we do most of the work over the next couple of days.
You will be informed the minute we are good to go.Best regards,
Geoff B.
Geoff B.
MemberGood evening Andrew and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
I would love to help you with this topic.When translation file strings are not kicking in, it is usually caused by one of the following things:
- Your translation files are not up to date
- You are using some customized translation files that have been placed in the /wp-content/languages/ or /wp-content/languages/plugins/ folder. These might not be updated and will override any other file.
- The strings are translated, but are considered “fuzzy”
In the first 2 cases, the solution is to update your translation files using the pot file. You can do this by using the Poedit software and heading to Catalog > Update from pot file.
In the last case, you will need to make them “unfuzzy” using Poedit.
Let me know if that helps.
Have a great day!
Geoff B.
December 11, 2017 at 12:22 pm in reply to: Events calendar pro mini calendar not fully responsive #1403128Geoff B.
MemberGood afternoon Ryan,
I just ran some tests and the mini-calendar is now fully responsive on your site as can be seen here: https://www.alchemistemployees.com/wellness/
One thing that would be nice to add as another CSS change is
.tribe-mini-calendar div[id*='daynum-'] a {
padding: 0 0 15px 0 !important;
}If that is still not working for you, would you mind trying a private browsing window ?
Let me know how that goes.
Best regards,
Geoff B.Geoff B.
MemberGood afternoon Jasmin,
Kudos on finding the cause of the issue.
Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.
Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.Hang in there!
Geoff B.
Geoff B.
MemberGood afternoon Mina,
Could you please share the files that do not have paths specified in the header section ?
Just to set expectations, normally only views are possible to tweak using the template customizations.As per your question, the themer’s guide is for every view and there is a dedicated section for Community events in there.
The view files typically go to one of the following locations (based on their path in the original plugin):
- [your-theme]/tribe-events/community/
- [your-theme]/tribe-events/community/modules/
- [your-theme]/tribe-events/community/columns/
Best regards,
Geoff B.
Geoff B.
MemberGood afternoon Adam,
I am super stoked that this fixed things for you!
Regarding the issue with the recurring event, this is actually a recent slug bug that seems to be plaguing recurring events only. So far, my tests are pointing to the last WPML updates, but I have not finished yet.
We apologize for the inconvenience caused by this glitch. We are actively working on a solution for this.
Alas, I cannot guarantee when it will be fixed, as it’s in the development team’s hands now.
They need to assign it, code it, test it, and schedule it for release.The good news is that you will be contacted as soon as a fix is available.
Thank you for your patience as we see this through.In the meantime, I am trying to come up with a workaround. I should be set on that no later than tonight (wether I can find one or not).
Finally regarding the folder name issue, the ticket is still open. It will be part of one our upcoming maintenance releases. Here too you will be contacted as soon as we tackle it. As you can imagine, we hate bugs too!
Hang in there!
Geoff B.
Geoff B.
MemberGood afternoon John,
I am super glad that this worked out for you!
You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
Geoff B.
MemberGood afternoon Carrie,
I am super stoked to hear that.
You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
December 11, 2017 at 7:50 am in reply to: Using Event Tickets Pro with outdated WooCommerce version #1402885Geoff B.
MemberThis reply is private.
Geoff B.
MemberThis reply is private.
December 11, 2017 at 7:30 am in reply to: New updates say's To begin using Events Calendar PRO #1402860Geoff B.
MemberThis reply is private.
Geoff B.
MemberGood evening Ray,
Thank you for the theme files.
From what I can gather, there are a couple of lines I would recommend tweaking in the functions.php file of your theme.- Lines 3-5 Tribe__Admin__Notice__Archive_Slug_Conflict are using deprecated functions. You can remove them.
- <b>Deprecated</b>: mysql_escape_string(): This function is deprecated; use mysql_real_escape_string() instead. in <b>/wp-content/themes/wp_glory/functions.php</b> on line <b>62</b>. You can simply update the function
Additionally, I am noticing that your PHP max execution time is set to -1. A more typical value is 30 or 300. Please contact your web host to help you out with that.
Finally, temporarily can you undo all of your WordPress caching plugin’s settings ?
Let me know how that goes.
Best regards,
Geoff B.Geoff B.
MemberGood evening Greg and welcome back!
Thank you for reaching out to us.
I am so sorry about this. Can you try it now ?
Have a good weekend,
Geoff B.
Geoff B.
MemberGood evening Carrie,
This is actually my bad.
Let me try to make this better.You do not need to tweak the snippet (leave it as it is).
However, to get the export you want (after the snippet is in place), you will need to tweak the URL to match the export range you are after. You can read about that in the top part of the plugins code (the commented part).
Here is an example of the URL that will produce all events for 2018 https://www.intuitivemind.org/events/?ical=1&tribe_display=custom&start_date=2018-01-01&end_date=2018-12-31
Simply put, you can have a start date and/or an end date on the export based on the URL you are using.
Once you find the proper URL for your needs, you could simply replace the one found in your Export button via a template override. You might want to read our Themer’s guide to get a sense of how that works.
Have a good weekend,
Geoff B.
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