Geoff B.

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Viewing 15 posts - 5,311 through 5,325 (of 9,860 total)
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  • in reply to: Default venue for submitted events #1200653
    Geoff B.
    Member

    Good evening sukhwinder and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    I would like to help you with this topic.

    I have set Default venue for submitted events , but this doesn’t show as the selected. I am using custom user role to add events form admin dashboard.

    Just to set expectations, as you might know, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues.

    We unfortunately do not provide complete support for customizations such as yours.

    I would highly recommend getting our Community Events premium plugin: https://theeventscalendar.com/product/wordpress-community-events/

     

    As an alternative, you could hire one of our recommended customizers to do the customization for you.

    Best regards,

    Geoff B.

    in reply to: All of a sudden the calendar is gone #1200650
    Geoff B.
    Member

    Good evening Bernhard,

    I am glad the CSS rule helped.

    Here is another one to deal with the single event page

    .single-tribe_events #et-main-area {background-color: #fff !important;}

    What template is to be changed and copied to the child theme, so that I can add a Posttitle or change the title of the page?

    This is a great question, you have 2 approaches to visual changes:

    1. Read our Themer’s guide to get a sense of how that works. Basically, you will want to copy the file of every view or component you want to change over to a /tribe-events/ folder in your WordPress theme.
    2. You can use our shortcodes in regular pages:
      1. https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/
      2. https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

    What template do I have to change to make the calendar look like the other pages I have ?

    Just to set expectations, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues.

    We unfortunately do not provide complete support for customization.

    With that in mind, you can:

    1. Use the shortcode approach as suggested above
    2. Can apply the same CSS rules to  .post-type-archive-tribe_events and .single-tribe_events “archive” pages that you apply to your normal pages.

    Let me know how that goes.

    Best regards,
    Geoff B.

     

    in reply to: Venue and Map is not displaying #1200644
    Geoff B.
    Member

    Good evening Arwa and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the venue and map not displaying in your events.
    I would love to help you with this topic.

    Based on what I am seeing I believe this might be caused by your specific WordPress theme.
    This theme has several customizations to our views, including the single event view.

    It is quite possible that these views are in need of updates.

    Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    As a quick test, you can simply temporarily revert back to a default WordPress theme such as twenty-sixteen and see if the issue persists.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Price #1200639
    Geoff B.
    Member

    Good evening Michael and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the ability to put prices on ticket not appearing on your installation.
    I would love to help you with this topic.

    Based on your system information, I have good reason to believe this might be caused by a simple mixed-content issue.

    Could you please check in WP-Admin under Settings if both of the URLs are set to https ?

    Secondly, would you mind sending me a screenshot of your Add Ticket interface ?

    Hang in there,

    Best regards,

    Geoff B.

    in reply to: EVENT COST dissapeared #1200637
    Geoff B.
    Member

    Good evening Arnau and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    when i add an event in events calendar, there was an event cost that now (a weeks ago) that option dissapeared.

    This is caused by the activation of the Event Tickets plugin.

    When Event Tickets is active, the Events Calendar removes the cost option from the event form, to prevent confusion.

    While we are on this topic, I regret to inform you that Event Tickets is not fully compatible with WPML yet, as you can see here: https://theeventscalendar.com/knowledgebase/wpml-support/

    That being said, you will be able to create RSVP (free) tickets for each language, but technically speaking, they will not be translations of each other.

    They will be 2 separate, completely unrelated tickets from a system standpoint (separate reports, counts, etc..).

    The good news is that we are currently working on adding such compatibility.
    Unfortunately, I cannot commit to a release date at this point. But stay tuned!

    In the meantime, you can apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/69f8a033fb614c78b3de45a197431135

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: featured image as (full- width) background image #1200629
    Geoff B.
    Member

    Good evening Stephan and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us and for your great words.
    I would love to help you with this topic.

    You can probably accomplish what you are looking for by tweaking some CSS rules.
    Here is a good starting point:

    .tribe-events-list .tribe-events-event-image img {
    height: auto !important;
    }

    .tribe-events-list .tribe-events-event-image {
    width: 48% !important;
    }

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: I want to left justify the ticket details #1200628
    Geoff B.
    Member

    Good evening David and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    If I use anything but the skeleton template the Details, Organizer, and Venue information gets shoved to the right which ends up truncating hyperlinks and addresses. All I want to do is left justify but I can’t find where to make the changes.

    Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

    .single-tribe_events #tribe-events-content .tribe-events-event-meta dt {
    text-align: left;
    }

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: calender for every user #1200605
    Geoff B.
    Member

    Good evening Abdullah and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your questions.

    I am building a website for free courses, and I am looking for a plugin to put a special calendar for every student, so he/she can add his own events and appointments, without seeing other students events . is this features included in (( Events calendar pro )) ??

    That is a very interesting project.

    The closest thing we have to this is our Community Events plugin: https://theeventscalendar.com/product/wordpress-community-events/

    This would give every student the ability to submit events.

    However, to make sure that each student only sees his events and appointments would require some customization (probably some role / author based limitation on displayed events).

    The good news is that our plugin is built to support such customizations.
    You might want to read our Themer’s guide to get a sense of how that works.

    If coding is not really your thing, you could hire one of our recommended customizers to do the customization for you.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Add Button Register on the events list #1200604
    Geoff B.
    Member

    Good evening Alix and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your questions.

    Before I get the Pro version, could you please tell me if it’s possible to add a button on the events list (or a link) ?

    The short answer is yes.
    You can customize any of our views exactly to your liking.

    However, there is not necessarily a built-in way to do this.
    My colleague Brook explains it well here: https://theeventscalendar.com/support/forums/topic/add-buy-button-to-front/

    That being said, you do not need the Events Calendar Pro to be able to do this (unless you are interested in some the Events Calendar Pro’s features: https://theeventscalendar.com/product/wordpress-events-calendar-pro/)

    Since you are not into coding, you have a couple of options available:

    1. You could hire one of our recommended customizers to do the customization for you.
    2. Try to get a third-party WordPress theme that has the Events Calendar integration. This might require a bit of research on your end, but I can tell you that there are some nice ones out there. Eventica and Avada come to mind. You will just need to make sure that the theme offers a built-in solution that meets your needs.

    I wish I had a better answer for you, but for now it’s the best one I have.

    Have a great day!

    Geoff B.

    in reply to: Full-width List Event Featured Image #1200601
    Geoff B.
    Member

    Good evening Matt and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    Actually, there is. You can do exactly what you did in the context of a template override.

    You might want to read our Themer’s guide to get a sense of how that works.

    Basically, you need to copy these edited files in the correct file path inside the /tribe-events/ folder of your theme/child-theme.

    This will prevent the customizations from being overwritten.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    Geoff B.
    Member

    Good evening Kathryn and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the message still creeping up on your website after entering the registration key. I would love to help you with this topic.

    Could you tell me why this is/what else I need to do?

    You are almost there. Once the license key is entered, you simply need to update the Events Calendar Pro plugin.

    You should be able to do that from the WordPress admin Plugins menu.

    If that does not work out, you can simply:

    1. Deactivate and delete the Events Calendar Pro plugin
    2. Head over to https://theeventscalendar.com/my-account/downloads/
    3. Grab the latest version of the Events Calendar Pro plugin and download it
    4. You should now be able to install it from the WordPress admin Plugins menu.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Events tickets (question) #1200597
    Geoff B.
    Member

    Good evening Mike and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your questions.

    i need do events and sell tickets on this events. i downloaded your plagins: calendar and event tickets.
    for sell tickets

    To be able to sell tickets to events, you only need Event Tickets Plus.
    The Events Calendar is awesome, but not necessary.

    You are correct, this will cost you $89 USD for one year of updates and premium support.
    After the year is done, your plugin will continue to work, but you will need to “freeze” your other the Events Calendar plugins versions.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Additional Email Options #1200596
    Geoff B.
    Member

    Good evening Johan and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    You make an excellent point.
    The short answer is no. I do not believe that this is intentional.

    Let me reach out to the author of the extension and get back to you on this one.

    Best regards,

    Geoff B.

    in reply to: French Translation Issue #1200590
    Geoff B.
    Member

    Bonsoir Patrick,

    C’est d’accord. Je vais attendre votre confirmation.

    Le plaisir est bien mutuel et merci pour vos bons mots, c’est très apprécié.

    À bientôt,

    Geoff B.

    in reply to: Iframe from WPML to other Sites #1200589
    Geoff B.
    Member

    Good evening Evan and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your question.

    Can I create a WP account and use your calendar as an iframe in my other site hosted on Wix?

    That is a great question. At this point our plugin absolutely needs a complete self-hosted WordPress installation to live.

    I have never tested the iframe embed, but that is most probably feasible.
    You could run that test and see how that goes. Try it with our demo site: http://wpshindig.com/events/

    Finally, stay tuned, because it is not impossible that we could offer our calendar as a cloud service at some point 🙂

    Best regards,

    Geoff B.

     

Viewing 15 posts - 5,311 through 5,325 (of 9,860 total)