All of a sudden the calendar is gone

[Bernhard]

The calendar just stopped working. And i have no f… clue why !?

[Bernhard]

I like to add to the matter: the calendar widget is working. But the main celandar ist just not displaying anything …

[Geoff B.]

Good evening Bernhard and welcome back!

Thank you for reaching out to us.

We are sorry to hear about your calendar no longer working on your site. Yikes!
I would love to help you with this topic.

I believe what is going on is that you are not using pretty permalinks.

Head over to Settings > Permalinks and choose /%postname%/

That should fix things and the URL for your calendar should be http://dg-info.de/new/events

Let me know how that goes.

Best regards,
Geoff B.

[Bernhard]

Okay – i will try that. But why was it working before and stopped all of a sudden ?

[Bernhard]

And as i assumed: The calendar is still not there. So, Geoff what do I do to get my running system calendar back i paid for.

Im a bit pissed by now .. as you can read. Nevertheless I hope for a fast solution of the problem.

[Bernhard]

I disabled all short code plugins and created a new page and inserted “[tribe_events]”.

dg-info.de/new/kalender/

still there is nothing …

dg-info.de/new/event

• This reply was modified 9 years, 5 months ago by Bernhard.

[Bernhard]

This reply is private.

[Bernhard]

Whenever somebody is around, i’d love to figure this out. So after a few tests it seems it is working with the standard theme.
Im using a DIVI child theme – latest version – what do I have to do to get it working even with DIVI.

The odd thing is – it was working before the latest update. Installing an older version of the PRO plugin does not solve the problem.

[Geoff B.]

This reply is private.

[Bernhard]

This reply is private.

[Bernhard]

Hey Geoff, it would be nice if you or somebody else could present me or help me with a solution.
I need to put this website online and I am only waiting for the calendar to work.
I tried different other solutions, but decided to buy your product. Sadly I’m stuck with a non working thing and I can’t use it.

[Geoff B.]

Good evening Bernhard,

Thank you for running those tests.
I totally understand how stressful things can be, especially when you are on a deadline.

In the end, I do share the same goal as you: fix this as fast as possible.

On that note, I am glad you managed to get the calendar to display again. That is a big step forward.

Based on what I am seeing, the only thing to solve at this point is the look of things.
Please let me know if there is more.

Could you please add the following code to Divi’s Custom CSS box:

.post-type-archive-tribe_events #page-container {background-color: #fff !important;}

Let me know if that helps.

Have a great day!

Geoff B.

[Bernhard]

This reply is private.

[Bernhard]

This reply is private.

[Geoff B.]

Good evening Bernhard,

I am glad the CSS rule helped.

Here is another one to deal with the single event page

.single-tribe_events #et-main-area {background-color: #fff !important;}

What template is to be changed and copied to the child theme, so that I can add a Posttitle or change the title of the page?

This is a great question, you have 2 approaches to visual changes:

1. Read our Themer’s guide to get a sense of how that works. Basically, you will want to copy the file of every view or component you want to change over to a /tribe-events/ folder in your WordPress theme.
2. You can use our shortcodes in regular pages:
   1. https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/
   2. https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

What template do I have to change to make the calendar look like the other pages I have ?

Just to set expectations, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues.

We unfortunately do not provide complete support for customization.

With that in mind, you can:

1. Use the shortcode approach as suggested above
2. Can apply the same CSS rules to  .post-type-archive-tribe_events and .single-tribe_events “archive” pages that you apply to your normal pages.

Let me know how that goes.

Best regards,
Geoff B.

 

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