[Geoff B.]

Good evening Ryan and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

The calendar will usually appear at the URL you have set under Events -> Settings -> General

Note that there is one URL / slug for the full calendar and one URL / slug for single events.

By default, your calendar page will be at http://www.turbulencesocal.com/events/, while your single events will look like this http://www.turbulencesocal.com/event/turbulence

The way to add the link to the full calendar in your WordPress menu is to simply add a Custom link under WP Admin > Appearance > Menu and use the URL http://www.turbulencesocal.com/events/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Keith and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the alignment issues of your ticket fieldsets. Yikes!
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, could you please share a URL of a real or dummy event where I could see these fields in action.

Most likely this is a simple matter of adding CSS rules to counter some of your WordPress theme’s behaviours.

Hang in there!

Best regards,

Geoff B.

[Geoff B.]

Good evening Jennifer and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the venue address being smushed in the list view!
I would love to help you with this topic.

I am not sure if this is related to your Avada child theme or to the combination of the latest version of our plugins with the latest version of Avada.

After a quick backup of your theme options, could you temporarily switch to the default Avada theme to see if that fixes it ?

If not, you might want to inform the awesome folks from the Avada team.

In the meantime, I do have a CSS hack for you (to be used as a workaround).

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-events-list .tribe-events-venue-details .tribe-delimiter, .tribe-events-list .tribe-events-venue-details .tribe-region, .tribe-events-list .tribe-events-venue-details .tribe-postal-code {padding-right: 4px;}

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Donato and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

have no control over font size in List view. Is this possible easily, without extensive CSS knowledge in Pro version?

Actually control over the font-size should be rather simple CSS.

However, it will all depend on your settings under Events -> Settings -> Display.

Make sure you have the “full styles” option selected (and not the tribe events styles which are harder to change).

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-events-list .tribe-events-event-image+div.tribe-events-content {font-size: 12px !important}

And to answer your question, the Pro version does not offer additional CSS capabilities per se.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Jacob and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

Right now I’m using the EventOn calendar plugin and I keep hitting the PHP menu limit (1000+ events)

Does the Events Calendar have better performance or would I experience similar issues?

That is a great question!

We have customers that running tens of thousands of events on their site and that are very happy with the results.

I am not sure what your current setup is and how efficient EventOn is memory wise.

But, provided that you have a server that matches your needs (usually VPS and above – in other words shared hosting might not be the way to go if you want power), you should be fine.

We also offer the option to cache the month view, built-in.
This will work great in combination with a WordPress caching plugin such as WP Rocket for example.

Finally, our plugins are updated on very regular basis. Both for new features and performance improvement

I believe the best thing you could do is give it a try and see for yourself 🙂

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Math,

I am super stoked that this worked out for you!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening Valentina,

I am sorry the files did not make it!
Here they are again: italian_fix

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Shadi,

I realize I created confusion unintentionally.

What I meant is that you could probably adapt the snippet so that instead of changing the catalog visibility, the modified snippet would automatically create each ticket as a simple “normal” product” type instead of a simple virtual product.

In other words, the snippet will not do what you are looking for directly, but you could use it as a starting point.

In other words, the working theory is that if tickets are set to “normal” products (which you can change manually in WooCommerce), your auto-complete plugin should recognize them and handle them.

If that is the case, then automating the product type assigned to tickets should solve this once and for all.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Steph,

Thank you for writing back.

I don’t know if that will help, but it also looks like these images are actually hosted on an external website. Maybe, there is a glitch in the way these are being added as the events featured image ?

But in all likelihood, there is some type of code somewhere forcing images found inside widgets to resize somehow.

As for your second question,  I am not sure exactly.
Ideally, I would have liked to test this out. But, unfortunately, it seems that the event is passed.

Is it possible that this specific event had a different status or privacy settings than the others at the FB level ?

Best regards,

Geoff B.

 

[Geoff B.]

Good evening David and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The simplest solution, by far, would be to use our Community Events plugin, which is geared precisely towards the level of control you are looking for: https://theeventscalendar.com/product/wordpress-community-events/

I do not believe there are specific capabilities that address these 2 options, unfortunately.

With that in mind, if you want to pursue with your present solution, you might want to read this: https://theeventscalendar.com/support/forums/topic/disable-editing-of-event-categories-for-editor-user-role-in-2016/

As for the import option, you could at least remove it for certain roles by adapting the following snippet: https://theeventscalendar.com/knowledgebase/disable-the-events-menu-on-the-dashboard/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

I wonder if it’s possible to have a smaller height of week view.
For instance, instead of 30px height cells, let 15px.

Absolutely. Some CSS rules should allow you to do just that.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-week-grid-block div {
height: 15px;
margin-bottom: 15px;
}

.tribe-week-grid-block {
height: 30px;
}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Bengt and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

This might be caused by a glitch during our latest update.
Some of our language files were not updated in the latest release.

This is impacting our free the Events Calendar and premium the Events Calendar Pro plugins.
A fix is on the way for that.

In the meantime, here is a copy of the updated files for Swedish:

1. tec_swedish
2. pro_swedish

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Doug and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the issues you are experiencing with Community Events.
I would love to help you with this topic.

I am wondering if any of the files in there related
to the Community Events are named differently so that my child theme version of them is not working?
Because I also noticed the submittion form doesn’t have some of the changes we made.
Anyway help please.

This is quite possible. Any customization you might have made might require updating when you upgrade our plugins.

This is usually because some functions change or become deprecated over time.

There are a couple of ways to test this out:

1. Temporarily rename the /tribe-events/ folder in your theme to /z_tribe-events/ and see if the issue persists
2. Temporarily switch to a default theme such as twenty-sixteen and see if the issue persists.

It is also possible that the coder simply hardcoded his changes in the plugin instead of using a template customization.

You might want to read our Themer’s guide to get a sense of how that works.

Finally, if none of the above work, you could always try to see if downgrading Community Events back to 4.3.2 helps: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

Let me know how that goes.

Best regards,
Geoff B.

 

[Geoff B.]

Good afternoon Chris and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the recurring events not working as expected on your install.
I would love to help you with this topic.

I am pretty sure this is caused by the Create recurring events in advance for setting under Events -> Settings -> General.

Would you mind testing it out and re-saving your recurring event ?

Best regards,

Geoff B.

[Geoff B.]

Good afternoon Stephan and welcome back!

Thank you for reaching out to us.

We apologize for the inconvenience caused by this glitch impacting the ability to leave comments with the latest version of Community Events.

We are actively working on a fix for this.

Unfortunately, I cannot commit to a release date for a fix at this point.

But you will be contacted as soon as there is one and release is a matter of days.

Thank you for your patience as we see this through.

In the meantime, the only know workaround is to downgrade Community Events to 4.3.2: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

Best regards,

Geoff B.

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