[Geoff B.]

Good evening VW,

Just a quick follow-up to let you know that the conflict between the Events Calendar, Divi and the customizer has been resolved with the latest version of the Events Calendar Pro and Divi.

Give it a try if you can.

Best regards,

Geoff B.

[Geoff B.]

Good evening,

Just a quick follow-up to let you know that the conflict between the Events Calendar, Divi and the customizer has been resolved with the latest version of the Events Calendar Pro and Divi.

Give it a try if you can.

Best regards,

Geoff B.

[Geoff B.]

Good evening Jamie,

Just a quick follow-up to let you know that the conflict between the Events Calendar, Divi and the customizer has been resolved with the latest version of the Events Calendar and Divi.

Give it a try if you can.

Best regards,

Geoff B.

[Geoff B.]

Rebonjour Yann,

Merci de nous écrire afin et de garder un suivi.
À ce stade, nous n’avons toujours pas de solution de rechange malheureusement.

Nous en somme toujours à multiplier les tests pour établir quelle est la meilleure façon de rétablir cette fonctionnalité ET de la faire approuver par Paypal.

Bref, je ne suis pas en mesure de m’avancer sur une date. Toutefois, il appert improbable que le tout soit corrigé avant le mois d’Avril au bas mot (en fonction de toutes les autres requêtes sur lesquelles nous travaillons).

Je suis vraiment navré de ne pas avoir de meilleures nouvelles pour vous. Mais sachez que nous ne vous oublions pas!

Salutations,
Geoff B.

[Geoff B.]

Bonjour Romain,

Merci de nous écrire.
Avant tout, je suis navré d’apprendre vos soucis au niveau de l’affichage du français avec nos plugins.

Voici un petit extrait (en anglais) vous permettant de débogguer le tout.

“When translation file strings are not kicking in, it is usually caused by one of the following things:

1. Your translation files are not up to date
2. You are using some customized translation files that have been placed in the /wp-content/languages/ or /wp-content/languages/plugins/ folder. These might not be updated and will override any other file.
3. The strings are translated, but are considered “fuzzy”

In the first 2 cases, the solution is to update your translation files using the pot file. You can do this by using the Poedit software and heading to Catalog > Update from pot file.

In the last case, you will need to make them “unfuzzy” using Poedit.”

Par ailleurs vous pouvez modifier les fichiers de langue à votre guise (pour ajouter un espace par exemple) à l’aide de Poedit. Je vous invite à lire les 2 articles suivants:

• https://theeventscalendar.com/knowledgebase/translating-the-events-calendar/
• https://theeventscalendar.com/knowledgebase/how-to-override-plugin-language-files/

Finalement, en ce qui concerne le format des dates, c’est normalement défini sous Events -> Settings -> Display ou sous vos réglages WordPress.

Si tel n’est pas le cas, cela signifie probablement que votre thème “prend le dessus”. Il suffit alors de parcourir les options de votre thème pour corriger le tout.

Bonne fin de journée,
Geoff B.

[Geoff B.]

Good afternoon Charles and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

What you need is something to fast forward to the next event.
I believe the following article will allow you to achieve precisely that: https://theeventscalendar.com/knowledgebase/fast-forward-list-widget-to-next-upcoming-event/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Kam and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

Simply put, the registration page will show up as part of the checkout experience.
After you add the item to the cart and click on continue, you will reach the following page https://theeventscalendar.com/checkout/

On that page you should find all the necessary registration fields.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon Monique,

I am super stoked to hear that.

You are welcome back in our support forums any time if something comes up 🙂
For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good afternoon Brent,

I am super stoked to hear that.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good afternoon Johan and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the site crashing down on you after an update. Yikes!
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

Hang in there!

Geoff B.

[Geoff B.]

Good afternoon Mark and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

 Is it possible to control access to certain fields in a calendar entry based on login permissions?

Absolutely. Depending on what you want to achieve, you might have to use a bit of customization, but nothing too crazy.

Basically, you will need to tweak the calendar views to add capacity validation (role-based) around the info you want to “protect”.

You might want to read our Themer’s guide to get a sense of how that works.

I would also recommend reading the following: https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Devin and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

This is accomplished via a simple setting under Events -> Settings -> General.
More specifically Clean up recurring events after

This will run using WPCron as a trigger.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Beth and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the issues you have bumped into.
I would love to help you with this topic.

My events calendar (month view) wont change months using the arrows it just displays the current one.

This unfortunately looks like a conflict. My best guess is that it has to do with the masonry javascript returning an error message in the Google Console.

This is usually because of:

1. A conflict with another plugin
2. A conflict with your WordPress theme
3. A template customization for the Events Calendar that requires updating

When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

1. Make a backup of your database
2. Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Also the venue shows twice on a single events page.

Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

Let me know how that goes.

Geoff B.

[Geoff B.]

Good afternoon and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

We already support the Hebrew language.

I highly recommend reading the three following articles on translation:

• https://theeventscalendar.com/knowledgebase/translating-the-events-calendar/
• https://theeventscalendar.com/knowledgebase/how-to-override-plugin-language-files/
• https://theeventscalendar.com/knowledgebase/incomplete-translations/

As you can tell, our plugins are not fully translated in Hebrew, but you can complete the missing translations.

In fact, we offer free licenses to customers that help us complete translations on a specific language.

As for the date, we typically use the same format as provided by WordPress. So if you are able to get the date format to your liking in WordPress it should follow in our plugins.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Hey there Sean,

This is awesome. Thank you for sharing.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

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