DIVI integration: Lost customization.

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Home › Forums › Calendar Products › Events Calendar PRO › DIVI integration: Lost customization.

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  • December 5, 2017 at 9:54 pm #1399164
    jamiew81
    Participant

    My WP site is built with the DIVI theme, when I install and activate the Events Calendar Pro plugin I lose access to the Customization page in WP and all the custom CSS I have there becomes disconnected.

    December 6, 2017 at 2:58 pm #1399867
    Geoff B.
    Member

    This reply is private.

    December 6, 2017 at 6:25 pm #1399951
    jamiew81
    Participant

    This reply is private.

    December 6, 2017 at 6:26 pm #1399952
    jamiew81
    Participant

    This reply is private.

    December 7, 2017 at 5:34 pm #1400873
    jamiew81
    Participant

    Hi Geoff, details provided… Any update for me?

    Please respond as I need to know asap if I have to find an alternative solution for my client.

    December 7, 2017 at 10:09 pm #1400945
    Geoff B.
    Member

    Good evening Jamie,

    I have been able to reproduce this specifically on my machine too.

    We apologize for the inconvenience caused by this glitch.

    We are actively working on a solution for this.

    Alas, I cannot guarantee when it will be fixed, as it’s in the development team’s hands now.
    They need to assign it, code it, test it, and schedule it for release.

    The good news is that you will be contacted as soon as a fix is available.
    Thank you for your patience as we see this through.

    When something like this happens, after a backup of your database, we typically recommend downgrading back to the last working version of our plugins on your site.

    I recommend reading the following: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

    In this specific case, downgrading to the Events Calendar Pro 4.4.18 will do the trick and buy you the time you need until an official fix is released.

    Best regards,
    Geoff B.

    December 29, 2017 at 8:36 am #1414613
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

    February 8, 2018 at 1:45 pm #1448324
    Geoff B.
    Member

    Good evening Jamie,

    Just a quick follow-up to let you know that the conflict between the Events Calendar, Divi and the customizer has been resolved with the latest version of the Events Calendar and Divi.

    Give it a try if you can.

    Best regards,

    Geoff B.

    March 2, 2018 at 8:35 am #1468308
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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