Can't get my licence of event calander pro installed!!!

[pv vrk]

Please help urgently. I just bought the licence for calander pro, but once I copy the code into WP it says my licence isn’t valid. I really need it to work cause now I can’t make the ajustments I want. Can you please tell me urgently what to do???? By email or phone 0031648156144.

[Geoff B.]

Good evening Monique and welcome to the Events Calendar Support forum!

First off, I would like to apologize for the delay answering.
We are currently experiencing a higher level of requests than usual.

Please rest assured that we are working hard at correcting this situation.
We appreciate your patience while we try to normalize things.

Thank you for reaching out to us.

We are sorry to hear about the struggles you have experienced while trying to install the Events Calendar Pro. I would love to help you with this topic.

Based on your description of the issue, what seems to be going on is that you are trying to enter the license key of the Events Calendar Pro in the Event Aggregator license box.

To fix this, you need to download, install and activate the the Events Calendar Pro plugin on top of your normal the Events Calendar plugin. This will add a new box under the license key page.

You can simply follow the instructions found here: https://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

Let me know how that goes.

Best regards,
Geoff B.

 

[pv vrk]

Dear Geoff,

I got Pro installed so thanks for the link. I might be back if I’m
struggling still with some style issues, but I’ll try to find it on the
knowledge base first.
Kind regards.
Monique Langeslag

Op 8 feb. 2018 7:53 a.m. schreef “The Events Calendar” :

Geoff B. wrote:

Good evening Monique and welcome to the Events Calendar Support forum!

First off, I would like to apologize for the delay answering.
We are currently experiencing a higher level of requests than usual.

Please rest assured that we are working hard at correcting this situation.
We appreciate your patience while we try to normalize things.

Thank you for reaching out to us.

We are sorry to hear about the struggles you have experienced while trying
to install the Events Calendar Pro. I would love to help you with this
topic.

Based on your description of the issue, what seems to be going on is that
you are trying to enter the license key of the Events Calendar Pro in the
Event Aggregator license box.

To fix this, you need to download, install and activate the the Events
Calendar Pro plugin on top of your normal the Events Calendar plugin. This
will add a new box under the license key page.

You can simply follow the instructions found here: https://
theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-
events-calendar-pro/

Let me know how that goes.

Best regards,
Geoff B.

 

Post Link: https://theeventscalendar.com/support/forums/topic/cant-get-
my-licence-of-event-calander-pro-installed/#post-1447243

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[Geoff B.]

Good afternoon Monique,

I am super stoked to hear that.

You are welcome back in our support forums any time if something comes up 🙂
For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

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