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Good afternoon Kelly and welcome back!
Thank you for reaching out to us.
We are sorry to hear about the recurring events not working as you would expect them to.
I would love to help you with this topic.The first thing I would recommend is checking out your Create recurring events in advance for setting under Events -> Settings -> General to see if that helps.
You will need to re-save your event for this to fully kick-in.
Secondly, would it be possible to get a screenshot of your Edit Event screen (including the recurring event rules) as well as the URL of that specific recurring event ?
Hang in there,
Geoff B.Good afternoon Christopher,
I am super stoked that my tips helped you find a solution works for you.
Kudos on that!You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
Good afternoon Antony and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
We are sorry to hear about the tickets disappearing on you.
I would love to help you with this topic.The first thing you should know is that we do not fully support Event Tickets Plus integration with WPML yet: https://theeventscalendar.com/knowledgebase/wpml-support/
This feature is scheduled to be release later this year.
In the meantime, you could get it to partially work, but this is unsupported.
To achieve that, you will need:
- WooCommerce multilingual
- Some manual intervention
After creating the ticket AND saving the event, head over to WPML > Support > Troubleshooting page.
Once you are there, you should see several cleanup buttons. I would recommend:
- Clearing WPML cache
- Using the button that forces language assignment to items (which is what is creating the issue). This can also be accomplished by deactivating and reactivating WPML.
Your ticket will now magically appear.
The only downside is that the tickets you create in other languages are not really translations of the initial ticket. They are completely independent new tickets.
Let me know if that helps.
Have a great day!
Geoff B.
Good afternoon Frank and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
We are sorry to hear about the calendar not displaying on your website.
I would love to help you with this topic.The very first thing I would recommend is trying out the different Events Template settings under Events -> Settings -> Display to see if that helps.
If it does not, could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.
Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.Hang in there!
Geoff B.Good evening Roman,
Thank you for writing back.
I am sorry that did not help.
You can have the system send tickets from any chosen email address by simply installing, configuring and testing the following plugin: https://wordpress.org/plugins/easy-wp-smtp/
Using a real SMTP server with authentication will bypass the built-in WP mail functionality altogether.
Please make sure you configure and test the settings using the plugin’s built-in tool.
Let me know if that helps.
Have a great day!
Geoff B.
Good evening Hans,
I am glad you have made some progress!
Try the following:
.tribe-events-style-full .woocommerce .quantity input {
background-color: black !important;
}Let me know how that goes.
Best regards,
Geoff B.Good evening Tom,
I am super stoked that this worked for you.
Is there anything else I can help you with on this topic ?
Best regards,
Geoff B.
Good evening Kelly,
I am glad that helped.
The short answer to your other question is yes.
Since I am not sure how you setup your home page in the backend (which shortcode or widget), it’s a little difficult to say for sure. Would it be possible to get a screenshot of your Edit page screen ?
But here are different ways to achieve that:
- Using a Pro widget or Pro widget shortcode (try the Advanced List Widget one if you have not already): https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/
- Try our full view shortcodes with arguments: https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/
- Tweak any of these views (structure and elements) using template overrides. You might want to read our Themer’s guide to get a sense of how that works.
- Use some CSS specific to the home page to tweak things to your liking.
Let me know if that helps.
Have a great day!
Geoff B.
Good evening Uwe and welcome back!
Thank you for reaching out to us.
We apologize for the inconvenience caused by this glitch.
We are actively working on a fix for this.Unfortunately, I cannot commit to a release date for a fix at this point.
But you will be contacted as soon as there is one.
In the meantime, we have a workaround.
You can apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/elimn/df638214c7bb3b734e8e818e043d2729
Thank you for your patience as we see this through.
Best regards,
Geoff B.
Good evening Louise and welcome back!
Thank you for reaching out to us.
I would love to help you with this topic.The short answer is yes. You can do exactly that.
This is possible because of our 2 types of shortcodes that come with the Events Calendar Pro:
- https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/
- https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/
You cannot have more than one full view shortcode per page, so you will have to use 1 full view and 1 widget shortcodes.
You can even “cheat” by using the following third-party plugin which will let you shortcode the list view: https://wordpress.org/plugins/the-events-calendar-shortcode/
Let me know if that helps.
Have a great day!
Geoff B.
