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- This topic has 27 replies, 3 voices, and was last updated 6 years, 11 months ago by Adrian.
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February 28, 2017 at 6:41 am #1246847AdrianParticipant
Following up on the thread mentioned below. I have granted access to the system information as requested.
February 28, 2017 at 7:31 am #1246885AdrianParticipantThis reply is private.
March 1, 2017 at 1:08 am #1247503BrookParticipantThis reply is private.
March 1, 2017 at 11:00 pm #1248195Geoff B.MemberThis reply is private.
March 2, 2017 at 5:33 am #1248273AdrianParticipantThis reply is private.
March 2, 2017 at 2:20 pm #1248629AdrianParticipantThis reply is private.
March 2, 2017 at 2:31 pm #1248635AdrianParticipantThis reply is private.
March 3, 2017 at 11:08 pm #1249370Geoff B.MemberThis reply is private.
March 4, 2017 at 10:29 am #1249519AdrianParticipantThis reply is private.
March 7, 2017 at 11:48 pm #1250918Geoff B.MemberThis reply is private.
March 8, 2017 at 11:28 pm #1251588Geoff B.MemberGood evening Adrian,
As promised, I followed-up with the extension’s author.
As I suspect, Event Tickets Extension: Additional Email Options will not work properly with the latest version of our plugins.
To use it, you will need to downgrade your Event Tickets Plus and Event Tickets plugins as suggested previously.The good news is that this project has been cut in 2 separate extensions.
The first half is completed: https://theeventscalendar.com/extensions/add-event-and-attendee-information-to-woocommerce-order-details/The second half (that includes the cc option to the organizer) is under programming.
I wish I had a better answer for you, but for now it’s the best one I have.
Best regards,
Geoff B.
March 10, 2017 at 7:21 am #1252314AdrianParticipantThis reply is private.
March 13, 2017 at 10:14 pm #1253668Geoff B.MemberGood evening Adrian,
My apologies for the delay answering.
As it turns out, we had a much higher volume of requests than usual. Thank you for your patience.
I am sorry that my message created additional confusion. I will try to be clearer.
You are 100% right in your understanding:
- The extension you are using is no longer offered.
- The main reason we withdrew it is because it broke with the latest version of our plugins.
- The second reason we withdrew it is because it was apparent to us that, moving forward, it would become too big of an extension with too many different features to maintain. So, instead of simply fixing it, we decided to “break it” into 2 separate brand new extensions. The new extension that handles the bcc to the organizer is still under programming. I cannot commit to a date yet, but it should not be long. Keep an eye out for it on the extension library page: https://theeventscalendar.com/extensions/
- Yes, downgrading our plugins to a previous version will allow the extension to work again. You can read all about it here: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/
Let me know if that helps.
Best regards,
Geoff B.
March 18, 2017 at 4:49 am #1256259AdrianParticipantThis reply is private.
March 20, 2017 at 9:32 pm #1257043Geoff B.MemberThis reply is private.
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