Geoff B.

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Viewing 15 posts - 3,481 through 3,495 (of 9,860 total)
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  • Geoff B.
    Member

    Good evening Christina,

    Thank you for writing back.

    After a little more research, I have found a snippet that I believe will be useful to you.

    You can apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/barryhughes/13b814cf679a3e7e2ee4#file-remove-payment-options-link-php

    This will remove the payment options link from Community Events if you are not using Paypal for that purpose.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Shortcodes in event-excerpt #1269261
    Geoff B.
    Member

    This reply is private.

    in reply to: Testing Plugin before purchasing #1269259
    Geoff B.
    Member

    Good evening Wenjyun,

    Event aggregator is a completely separate product than the Events Calendar Pro.
    That being said, we do offer some bundles: https://theeventscalendar.com/bundles/

    But, if you just need Event Aggregator and the Events Calendar Pro, than it seems like you will need to make an additional purchase.

    Have a great day!

    Geoff B.

    in reply to: Displaying Wrong Date / Search Does Not Work #1269255
    Geoff B.
    Member

    This reply is private.

    in reply to: Unable to add new events #1269254
    Geoff B.
    Member

    This reply is private.

    in reply to: Remove some fields for some roles? #1269215
    Geoff B.
    Member

    Good evening Mike,

    First off, I would like to apologize for the delay answering.
    We are currently experiencing a higher level of requests than usual.

    Please rest assured that we are working hard at correcting this situation.
    We appreciate your patience while we try to normalize things.

    Yes, that is 100% accurate.

    Let me know if you need anything else.

    Have a great day!

    Geoff B.

    in reply to: Is there a recommended size for images #1269213
    Geoff B.
    Member

    Good evening Fation,

    Thank you for your answer and for the system info.
    That allows me to get a better sense of what you are trying to do.

    The short answer is that there no recommended size per se.
    It will all depend on what the look you are trying to achieve (depending on your theme and your site’s look).

    With that in mind, there are a couple of CSS ideas you could try.

    Try adding the following CSS rules to your style.css file or in your Custom CSS metabox:

    .tribe-events-list .tribe-events-event-image {
    width: 30%;
    }

    .events-list .tribe-events-loop {
    max-width: none !important;
    }


    .single-tribe_events .tribe-events-event-image {
    clear: none;
    float: left;
    width: 42%;
    margin-right: 16px;
    margin-bottom: 12px !important;
    }

    Another idea would be to completely remove the featured image from the single event view.
    That would let you add the images exactly the way you want.


    .single-tribe_events .tribe-events-event-image {
    display: none !important;
    }

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Plugin is Broken #1269201
    Geoff B.
    Member

    This reply is private.

    in reply to: Single Event with Event Series – 404 Error #1269194
    Geoff B.
    Member

    This reply is private.

    Geoff B.
    Member

    This reply is private.

    Geoff B.
    Member

    Good evening Alex,

    I am super stoked to hear that!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Download Tickets URL on My Account page #1269169
    Geoff B.
    Member

    Good evening Christopher and welcome to the Events Calendar Support forum!

    First off, I would like to apologize for the delay answering.
    We are currently experiencing a higher level of requests than usual.

    Please rest assured that we are working hard at correcting this situation.
    We appreciate your patience while we try to normalize things.

    Thank you for reaching out to us.
    I would love to help you with this topic.

    I believe this extension is currently under review.
    In other words, I cannot guarantee it’s proper compatibility with the latest versions of our plugins.

    This means that you might have to downgrade a few things to be able to use it properly.

    I recommend reading the following: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

    The good news is that it should be re-added in our extensions library as soon as it’ been vetted again.

    But for now, at your own risk, here is a copy of the latest version: https://theeventscalendar.com/content/uploads/2016/12/tribe-ext-view-tickets.zip

    Let me know how that goes.

    Best regards,
    Geoff B.

    Geoff B.
    Member

    Good morning Alex and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    For some reason, the renewal purchase had not reactivated the license.
    I just went ahead and did that for you.

    Would you mind giving it another shot ?

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: How to get month view to show first month with events? #1268863
    Geoff B.
    Member

    Good morning Marco and welcome back!

    First off, I would like to apologize for the delay answering.
    We are currently experiencing a higher level of requests than usual.

    Please rest assured that we are working hard at correcting this situation.
    We appreciate your patience while we try to normalize things.

    Thank you for reaching out to us.
    I would love to help you with this topic.

    I believe that if you adapt the following version of the snippet and input the desired target month, it should work: https://gist.github.com/andrasguseo/6df4bf6911608bcc33d2deb9c795a37f#file-default-view-with-first-event-php

    Can you give it a shot ?

    Have a great day!

    Geoff B.

     

    Geoff B.
    Member

    Good morning Mario and welcome back!

    First off, I would like to apologize for the delay answering.
    We are currently experiencing a higher level of requests than usual.

    Please rest assured that we are working hard at correcting this situation.
    We appreciate your patience while we try to normalize things.

    Thank you for reaching out to us.

    We are sorry to hear about the additional fields display being wonky. Yikes!
    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Secondly, would it be possible to have a link to a live example of that ?
    Seeing it “live” is probably the fastest way for me to help you out.

    Hang in there!

    Geoff B.

Viewing 15 posts - 3,481 through 3,495 (of 9,860 total)