503 ( Invalid Key ): Sorry, your access to this file has expired. Please contact

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  • This topic has 4 replies, 2 voices, and was last updated 9 years ago by integrity.
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  • April 10, 2017 at 10:38 am #1267769
    integrity
    Participant

    503 ( Invalid Key ): Sorry, your access to this file has expired. Please contact The Events Calendar Support for assistance.

    This occurs whenever I try to download a version of the filter bar plugin on my account page.

    This error was previously occurring because I had not renewed my license key, but now I have and its still giving me the error.

    April 12, 2017 at 8:54 am #1268866
    Geoff B.
    Member

    Good morning Alex and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    For some reason, the renewal purchase had not reactivated the license.
    I just went ahead and did that for you.

    Would you mind giving it another shot ?

    Let me know how that goes.

    Best regards,
    Geoff B.

    April 12, 2017 at 9:06 am #1268868
    integrity
    Participant

    It appears to be fixed now, thanks!

    April 12, 2017 at 3:10 pm #1269170
    Geoff B.
    Member

    Good evening Alex,

    I am super stoked to hear that!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

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