Geoff

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  • March 26, 2015 at 9:58 am in reply to: Set Facebook Image for Events Page #951185
    Geoff
    Member

    Hi Eusebiu! This thread’s been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Geoff

    March 26, 2015 at 9:58 am in reply to: Facebook Events KEY #951184
    Geoff
    Member

    Hi Josh! This thread’s been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Geoff

    March 26, 2015 at 9:57 am in reply to: PRO to FREE version #951183
    Geoff
    Member

    Hi Karen! This thread’s been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Geoff

    March 26, 2015 at 9:48 am in reply to: embed day view #951180
    Geoff
    Member

    Hey there! This thread’s been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Geoff

    March 26, 2015 at 9:47 am in reply to: Invoice #951179
    Geoff
    Member

    Hi Hannah! I’m going to go ahead and close this thread since it’s been inactive for a couple of weeks, but if you still need help here, please send us an email to the above address and we’d be happy to help you out with an invoice. 🙂

    Geoff

    March 26, 2015 at 9:45 am in reply to: Handling Fee #951177
    Geoff
    Member

    Hi Hannah! This thread’s been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Geoff

    March 26, 2015 at 9:44 am in reply to: Display all prices woocommerce tickets in single event #951175
    Geoff
    Member

    Hi Py! This thread’s been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Geoff

    March 26, 2015 at 9:44 am in reply to: Background Colour of tickets box #951174
    Geoff
    Member

    Hi Joe! This thread’s been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    March 26, 2015 at 9:42 am in reply to: event copy? #951172
    Geoff
    Member

    Hi Wendy! This thread’s been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    March 26, 2015 at 9:38 am in reply to: Errors/Notices but no new versions to update in plugins #951170
    Geoff
    Member

    Hi there, Christopher!

    Ah, yes. It does indeed sound like your site is aware that there are new version of PRO and WooTickets available, but that the URL associated with your account could be out of date.

    Does the issue still happen when you log into your account here and update the license keys with the appropriate URL?

    At the very least, you will be able to download the latest versions of both plugins here when logging in and heading to the Downloads section.

    Cheers!
    Geoff

    March 26, 2015 at 9:34 am in reply to: Category Filter #951166
    Geoff
    Member

    Hi there, Nancy!

    Good question and, yes, this is possible with our Filter Bar add-on: https://theeventscalendar.com/product/wordpress-events-filterbar/

    Another way around this is to add direct links to each category in your main menu. For example, a category called Pinot would have a URL like this: [your-site]/events/category/pinot

    Does this help answer your question? Please let me know.

    Cheers!
    Geoff

    March 26, 2015 at 9:28 am in reply to: Month and display option not showing in heading #951161
    Geoff
    Member

    Hello there, Laura! Thanks for getting in touch and welcome to the forums. 🙂

    Sorry for the trouble here–let’s see if we can figure out what’s happening here together.

    First off, will you please head over to Events > Settings > Display? Is the “Default Events Template” selected in the “Events template” dropdown? If not, please try selecting that and saving the settings to see if there’s a difference.

    It would also be great to know if the same issue pops up when a default WordPress theme (like Twenty Fourteen) is active. Have you tried or are you able to do that?

    Let’s start there and see what we find. 🙂

    Geoff

    March 26, 2015 at 9:22 am in reply to: Unnamed Venue & Multiple Categories Breaks Single Event Page #951158
    Geoff
    Member

    Hello Kate! Thanks for getting in touch and welcome to the forums. I’m glad you love the plugin so far. 🙂

    Unnamed Venues. Ah, yes. That snippet you refererence does indeed work, but solves a slightly different situation that what you’re looking for. If you want to remove all instances of “Unnamed Venue” and their links across the site, try this snippet instead:

    https://gist.github.com/geoffgraham/2b36f8cb704ea8b7144f

    Now, about the categories breaking the front end of the event layout. Do you happen to have a link handy where I can see that in action? It does sound like a possible theme conflict since you identified all is good in Twenty Fourteen, but I’d be happy to look at the front end and check for any other red flags.

    Cheers!
    Geoff

    March 26, 2015 at 9:06 am in reply to: Duplicate ticket #951150
    Geoff
    Member

    You could create one event that recurs 120 times then edit each event and add tickets separately, but I’m still afraid there is no easy way around it. Sorry, I know that must be a pain!

    March 26, 2015 at 8:27 am in reply to: Duplicate ticket #951140
    Geoff
    Member

    Hi there, Flemming! Thanks for getting in touch and welcome to the forums. 🙂

    Good question. Unfortunately, there is no way to duplicate an existing ticket in the Event editor. I’m afraid that each ticket will have to be created individually.

    That is certainly an interesting idea though and one I would encourage you to submit to our UserVoice forum, where we field new feature requests. I can see how that would be super useful to others as well.

    I know this likely isn’t the answer you were hoping for, but does it help answer your question? Please let me know.

    Cheers!
    Geoff

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