Geoff

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Viewing 15 posts - 4,531 through 4,545 (of 10,150 total)
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  • in reply to: Events Calendar causes slow page loads #1068404
    Geoff
    Member

    Hello Terry and welcome back to the forums!

    So sorry for the slow load! Could you try turning on WP_DEBUG? You can then try downloading the Debug Bar plugin. This plugin analyzes the queries that are run when trying to access the page. It’ll also pull out really slow queries and highlight them for you. This will help us to narrow in on what may be causing this performance issue when editing events.

    Thanks!
    Geoff

    in reply to: Changing Ticket #1068402
    Geoff
    Member

    Hi Gary,

    Good question! To the best of my knowledge, I believe you would need to refund the purchase and process a new transactions from there for the different tickets.

    Is that what you did, or were you trying something else?

    Thanks!
    Geoff

    in reply to: Displaying Categories #1068398
    Geoff
    Member

    Hi Brendan — hope all is well, dude!

    Good question. You can add the category by editing the list/single-event.php template and using the tribe_get_event_categories() function where you would like the category to display.

    Will that work for you? Let me know. 🙂

    Cheers!
    Geoff

    in reply to: How to get rid of photo if no featured image #1068394
    Geoff
    Member

    Hey Lynne, sorry for the delay in getting back to you! I’ll be filling in here for Ron.

    It looks like the image is coming directly from your theme:
    http://www.washingtonblade.com/wp-content/themes/Firestarter/images/postimage.jpg

    As best I can tell, the theme is adding that image in there by default when no featured image is added. Would it be possible to get in touch with the theme developer to take a look? I think that would shed some light on what’s happening here and whether there is anything we can do on the plugin’s end to help.

    Thanks!
    Geoff

    in reply to: Pre sale Question – Tickets Scan #1068392
    Geoff
    Member

    Hi Darion,

    We’d love to help you out here! Will you please be so kind as to open a new thread? That will help us keep this thread focused on Juan’s questions and give your issue the attention it deserves.

    Thanks and see you in the other thread!

    Geoff

    in reply to: Getting An Error All Of A Sudden [function.array-merge] #1068388
    Geoff
    Member

    Hello Tamala — I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but please feel free to open another one if any other questions come up and we’d be more than happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Multiple day events #1068387
    Geoff
    Member

    Hello Christian — I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but please feel free to open another one if any other questions come up and we’d be more than happy to help. 🙂

    Cheers!
    Geoff

    Geoff
    Member

    Hello Mike — I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but please feel free to open another one if any other questions come up and we’d be more than happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Need the purchase link sent to me again #1068384
    Geoff
    Member

    Hello Lane — I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but please feel free to open another one if any other questions come up and we’d be more than happy to help. 🙂

    Cheers!
    Geoff

    Geoff
    Member

    Hello Alicia — I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but please feel free to open another one if any other questions come up and we’d be more than happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Deleting past events #1068356
    Geoff
    Member

    My pleasure, Tony! Thanks again for reaching out — as always, feel free to open up a new thread if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Distance filter #1068270
    Geoff
    Member

    Thanks for the info, Mikhail!

    I tried matching the settings of my test site to the settings in your system information but wasn’t able to replicate the issue. The next thing I’d like to check is whether you see the distance filter when your site is in default conditions like my test site. Will you please follow the steps outlined in this article and let me know if you notice a difference? That will help us pinpoint any conflicts, if they exist.

    Thanks!
    Geoff

    in reply to: Custom Calendar View List View Possible? #1068257
    Geoff
    Member

    My pleasure! Thanks so much for following up. 🙂

    You know, we actually do have a datepicker for List View — it’s just not as apparent as you might think. If you check out this demo site over here and click the “Dates From” field in the top bar, it will trigger a calendar datepicker that updates the list of events.

    Sorry if I misunderstood that the first time around, but is that closer to what you were hoping for?

    Cheers!
    Geoff

    in reply to: Deleting past events #1068255
    Geoff
    Member

    Gotcha, thanks Tony. In that case, it would be great if you could add that feature request — I can see how an automated cleanup would be useful for sites with lots of events.

    Did you have any other questions about the handling of past events? Let me know and I’d be happy to help as best I can.

    Thanks!
    Geoff

    in reply to: Problems Galore, Lack of Support VERY Unhappy #1067865
    Geoff
    Member

    You bet, thanks!

    Will you please send me a dump of your database and post it here as a private reply? I want to take it to the development team and do a little more digging on our end.

    I appreciate your patience while we look into this together!

    Geoff

Viewing 15 posts - 4,531 through 4,545 (of 10,150 total)