[Geoff]

My pleasure! So glad that does the trick — it’s a pretty slick feature. 🙂

I’ll go ahead and close this thread but definitely let us know if any other questions come up and we’d be happy to help.

Cheers!
Geoff

[Geoff]

Hi Chris, thanks for following up!

Oh geez, sorry I missed the second part of your question. Yes, tags are shared between both Events and Posts. Tags are designed to create content relationships regardless of post type, whereas Categories (and Event Categories) can organize content specifically within the post type itself.

So, in other words, yes, deleting a tag in one place should and will delete the tag in all places since they are globally related to many post types.

Definitely keep me posted on what the theme developer comes back with. One thing you might want to try in the meantime is the recommendations outlined in this post:

Fixing HTTP 404 errors

It’s not exactly tailored to this issue, but the steps outlined in the post are relevant for fixing any WordPress issues where a Page Not Found error exists and could help get things back on track there while the theme developer digs deeper into why the issue only seems to persist when the theme is active.

Cheers!
Geoff

[Geoff]

Hi Julie,

We have a new user primer for Community Events. While it does not have an instructional video, it does provide all the information for downloading, installing and configuring Community Events:

New User Primer: Community Events

We also have a number of other tutorials related to Community Events, should you need them.

Cheers!
Geoff

[Geoff]

My pleasure! I hope the plugins are a good fit for you and I appreciate you writing in with such great questions.

I’ll go ahead and close this thread but definitely let us know if any other questions come up between now and when you purchase and we’d be more than happy to help. 🙂

Cheers,
Geoff

[Geoff]

Hi Rika!

Events will always stay on your calendar, unless you move them to the Trash in the WordPress admin. Once an event has passed, it will go into an archive of past events.

So, for example, you can use the navigation at the bottom of calendar to navigate backwards in time to view past events. Here are you events from last month:

https://jccmw.org/events/2016-08/

Cheers!
Geoff

[Geoff]

Hello Stephanie, hope you’re doing well!

Good question. I’m afraid that exporting the buyer information with the attendee report is not support right out of the box — and that’s really because the buyer information is data that is stored by WP eCommerce. In other words, it would take custom development for our plugins to fetch and export data stored by others. I’m sure that would be possible (and perhaps something one of our recommended freelancers could pull off), but unfortunately not supported right out of the box.

Sorry I don’t have a concrete solution for you here, but does this at least help answer your question? Please let me know.

Thanks,
Geoff

[Geoff]

Hey folks!

Adam, I’m going to reply directly to Lauren here, but please do feel free to follow along. 🙂

Lauren, I see you are using the Avada theme. Avada uses custom templates that the theme author, Theme Fusion, created specifically for The Events Calendar and Event Tickets and one of the customizations they made was to move the event layout from what our plugins offer right out of the box.

Would you be willing to reach out to the Theme Fusion team for more guidance? Definitely not trying to push you out of here, but I believe the Theme Fusion team will be much more familiar with the coding of the customizations they made to the templates and will be the best to support them since they wrote them.

And, of course, I’m happy to leave this thread open in the meantime in case any questions come up in that process that we can help answer from our end.

Thanks so much!
Geoff

[Geoff]

Hey Chris, welcome back!

Oh man, sorry to hear about the trouble with tags and tag archives. Let’s dig into this together to see what’s going on.

First off, I notice you are running the following versions of the plugins:

• The Events Calendar 4.2.1.1
• Events Calendar PRO 4.2.1

Are you able to update those to the latest versions? The Events Calendar is currently at 4.2.7 and Events Calendar PRO at 4.2.6. We’ve made a fair amount of updates and release a number of bug fixes between the versions you’re running and the current releases, so it would certainly be worth updating to see if that has any impact.

For what it’s worth, I created a tag cloud on my test site and the links appeared to work correctly when running a default WordPress theme and only the latest versions of both The Events Calendar and Events Calendar PRO.

Let’s start with the update and see what we find. If that doesn’t do the trick, I have one other possible recommendation. If that one doesn’t work either, then we’ll have to do deeper troubleshooting, as you mentioned, which would be to test for conflicts.

Cheers!
Geoff

[Geoff]

Howdy Ronald!

I’m afraid we do not have a Year View available at the moment. I know, sounds kind of silly, right?! The good news is that we are in the process of designing and building one that we hope to release in Events Calendar PRO 4.4, if all things go according to plan. We’re a few weeks away from 4.3 then will be turning our attention to the next version from there. 🙂

Cheers,
Geoff

[Geoff]

Hey Ben,

Thanks for getting in touch and welcome to the forums! I hope you’ve been enjoying Event Tickets and Event Ticket Plus so far. 🙂

I’m afraid that getting the additional attendee meta info included in the notification email isn’t a feature right out of the box and would require custom development to make it happen. While I don’t have a workaround available, “tickets” are really just a post type within WordPress so all of the meta-related functions like get_post_meta()can be used for custom coding “Custom fields” functionality using this as a reference:

https://developer.wordpress.org/reference/functions/get_post_meta/

Sorry I don’t have a concrete solution for you here, I hope this information is helpful. Let me know if you have any follow-up questions and I’d be happy to help as best I can.

Cheers,
Geoff

[Geoff]

Hi Chris,

Another great question. 🙂

Modern Tribe unfortunately does not have a service to help set up the plugins — however, we do have a list of freelancers who we would happily recommend if that’s something you’d be interested looking into:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

Any other questions about the plugins I can help answer as you prepare to purchase them? Just let me know. 🙂

Cheers,
Geoff

[Geoff]

Hey Amie, thanks for following up!

Yes, the form will indeed work without a login — in other words, it’s possible to allow submissions from anonymous visitors who can submit events without having to log in first.

And, yes, once those submissions from anonymous visitors are submitted, you can certainly approve them before they are published.

Any other questions I can help answer? Just let me know. 🙂

Cheers!
Geoff

[Geoff]

Hey Dave, thanks for following up!

The 4.3 release has been pushed back a bit, but we’re still aiming for the middle of October.

Can you point me to the thread you opened in the beta forum? I see this one, but it is dated 9/19 and doesn’t appear to be a report. If you send me the link I will follow up directly with the beta team and they will be able to respond from there.

Thanks!
Geoff

[Geoff]

Right on, happy to hear it!

I’ll go ahead and close this thread but definitely let us know if any other questions come up. 🙂

Cheers and have a great day,
Geoff

[Geoff]

Hi Mandi,

Great question! The full calendar unfortunately cannot be embedded on another page or post (though that is coming in Events Calendar PRO 4.3). For the moment, you can embed any of the calendar widgets using shortcodes provided in Events Calendar PRO. Here’s a full overview of what’s currently possible with shortcodes:

https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

If you’re looking to get additional stuff on the calendar page, there is a way to add custom content by heading to Events > Settings > Display. There are options at the very bottom of that screen that allow you to add content both above and below the calendar.

Does this help answer your question? Please let me know. 🙂

Cheers,
Geoff

 

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