Hey folks!
Adam, I’m going to reply directly to Lauren here, but please do feel free to follow along. 🙂
Lauren, I see you are using the Avada theme. Avada uses custom templates that the theme author, Theme Fusion, created specifically for The Events Calendar and Event Tickets and one of the customizations they made was to move the event layout from what our plugins offer right out of the box.
Would you be willing to reach out to the Theme Fusion team for more guidance? Definitely not trying to push you out of here, but I believe the Theme Fusion team will be much more familiar with the coding of the customizations they made to the templates and will be the best to support them since they wrote them.
And, of course, I’m happy to leave this thread open in the meantime in case any questions come up in that process that we can help answer from our end.
Thanks so much!
Geoff