[Courtney]

Hello Paul

That would be the list view. Events » Settings » Display » Default view » List.

It looks like you can preview that on your site at https://www.charlottelit.org/calendar/list/.

I am not sure what theme you may be using, but it looks like it has customized the list view display layout. Could you send along your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/? I could look at what theme you are using that way and let you know if it is customizing the layouts.

Thanks
Courtney 🙂

[Courtney]

Hello An

I’m very sorry we weren’t able to resolve your issues. We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Is there anything else I can help with?

Thanks
Courtney 🙂

[Courtney]

Hello Eric

The license fee for Event Aggregator is an annual fee. It will continue to provide you with updates and access to support.

Event Aggregator is created in such a way as to allow you to schedule imports without human intervention if you prefer, or to use a manual approach.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hello Miguel

I’m very sorry that is happening. When I view in Chrome and Firefox, I don’t notice a difference in the page layout. Does this happen if you turn off all other plugins and use a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/?

Hoping we can narrow this down soon.

Thanks
Courtney 🙂

[Courtney]

Hello Bridget

There are 2 areas of information that I need to review to help you further.

1.Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates). 

2.Please share your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ with us as well.

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hello Oliver and Hans-Gerd

You should be able to limit this to just featured events using the built-in widget:

Could the translation in the view that you sent, Oliver, be confusing?

Also, you can provide links to only Featured Events using /featured at the end of links, such as http://wpshindig.com/events/featured/.

Thanks
Courtney 🙂

[Courtney]

Hello Aurelien

We use JSON for Linking Data in relation to events.  You can see how our demo site turns up in Google Structured Data Testing Tool results. https://search.google.com/structured-data/testing-tool/u/0/#url=http%3A%2F%2Fwpshindig.com%2Fevents%2F

I would recommend incorporating https://wordpress.org/plugins/all-in-one-schemaorg-rich-snippets/ into your site for further schema markup as needed.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it http://tribe.uservoice.com.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hello

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hello Harald

I’m very sorry about the licensing issues. You are certainly welcome to email support [at] theeventscalendar [.] com regarding license and transaction issues.

I’ve made a change to a setting in your license. I believe your My Account » Downloads page will now permit you to download the plugin again. Can you check to confirm this?

Thanks
Courtney 🙂

[Courtney]

Hello Michelle

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hello Bobby

Unfortunately, work on introducing support for past events (in the context of our shortcodes) has not begun and is not currently scheduled – simply put, it remains a proposal. We’d love for you to add your vote to suggesting this feature at https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/13101369-past-events-widget. All of our shortcode and widget options show the current and upcoming events, but not past events.

Until then, a workaround of sorts was made at https://theeventscalendar.com/support/forums/topic/show-past-events-by-category/#post-1287396. You could have a button or link of some sort that takes people to view specifically past events.

I wish we had a more firm solution to offer you for now.

Is there anything else I can do to help you?

Thanks
Courtney 🙂

[Courtney]

Hi Ted

That is odd. ? I tested this on my own local sites and wasn’t able to reproduce the issue.

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  (hopefully on a staging server)

I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hello Daniel

That site does look sharp!

Unfortunately, to achieve that look will require more than just some CSS. The Themer’s Guide https://theeventscalendar.com/knowledgebase/themers-guide/ can provide additionally guidelines for overriding layouts that would involve rearranging where various elements are located. This would entail a fair knowledge of PHP skills as well.

We do have a page of recommended people who can customize further: Find A Customizer.

We certainly can provide feedback upon the code you write, but we’re limited in helping with styling and customizations, per our Scope of Support / Terms.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hello Dawid

I’m very sorry we weren’t able to achieve your goals.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

[Courtney]

Hello Katherine

I’m very sorry we weren’t able to achieve your goals.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

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