Courtney

Forum Replies Created

Viewing 15 posts - 5,581 through 5,595 (of 5,607 total)
1 2 3 … 372 373 374
  • Author
    Posts
  • March 2, 2017 at 2:15 pm in reply to: How to send reminders about upcoming event for participants #1248626
    Courtney
    Member

    Hi Linas,

    Can you provide your System Info along with the web address?

    Thanks,
    Courtney

    March 2, 2017 at 2:03 pm in reply to: Adjusting page location for tickets #1248612
    Courtney
    Member

    Thank you Kristy

    From the system info and website address, I can now see that you are not running “The Events Calendar”.  To reorder where tickets appear, there are 2 options.

    1. Install “The Events Calendar“.  It is free, and would create an /events page within your site.  You wouldn’t have to reveal that page, but the plugin would make the Location of Tickets option appear.
    2. Here’s a mini plugin that hides the Ticket forms areas including RSVP. It then allows you to reinsert them elsewhere using this shortcode: [event_tickets_forms_display]
      https://theeventscalendar.com/content/uploads/2016/08/tribe-snippet-tickets-shortcode-2016-08-11.zip

    I hope one of these methods resolves this for you.

    Thanks again,
    Courtney

    March 2, 2017 at 10:36 am in reply to: Events Calendar Page Set as Home also Sets Blog Page as Calendar Page #1248513
    Courtney
    Member

    This reply is private.

    March 2, 2017 at 6:29 am in reply to: How to send reminders about upcoming event for participants #1248289
    Courtney
    Member

    Hi Linas

    The first step is to get the email addresses of attendees. Go to WPAdmin → Events. Then hover over the event you want to send an email reminder about.  Select Attendees.

    From there, you can export the attendees as a .csv file. You can usually import a .csv file into your email newsletter system.

    Let me know if this helps!

    Thanks,
    Courtney

    March 2, 2017 at 6:21 am in reply to: Events Calendar Page Set as Home also Sets Blog Page as Calendar Page #1248285
    Courtney
    Member

    This reply is private.

    March 2, 2017 at 5:58 am in reply to: Adjusting page location for tickets #1248279
    Courtney
    Member

    Hi Kristy

    I’d like to help troubleshoot this further. Can you provide the domain name and your System Info?

    In the meantime, you can also try going to WPAdmin → Events → Settings → Tickets.  Then modify Location of Tickets form.

    Keep me posted!

    Thanks,
    Courtney

    March 2, 2017 at 5:45 am in reply to: Photo view problems with Enfold Theme #1248278
    Courtney
    Member

    Hey Lane

    To help me troubleshoot further, can you send along your System Info?

    Also, have you tried Testing for Conflicts? By disabling and enabling each plugin one at a time, we might find the source issue. If that doesn’t work, we should see if the same issue happens with a default WordPress theme.

    Keep me posted!

    Thanks,
    Courtney

    March 2, 2017 at 5:37 am in reply to: Text area non visible in visual-mode in backend #1248275
    Courtney
    Member

    Hi Joachim,

    I’m unable to see the system info on your account at the moment. Can you try resending that?

    Also, have you disabled each plugin? You can do this one at a time. See Testing for Conflicts for more help.

    If the plugins aren’t the issue, then it’d be time to try one of the default WordPress themes briefly to see if that is the issue.

    Keep me posted!

    Thanks,
    Courtney

    March 2, 2017 at 5:30 am in reply to: Date, Search, Location, etc #1248272
    Courtney
    Member

    Hi Camilla

    Can you send along your System Info to help me troubleshoot this further?

    Thanks,
    Courtney

    March 1, 2017 at 12:29 pm in reply to: Date, Search, Location, etc #1247925
    Courtney
    Member

    Hi Camilla

    Can you go to WPAdmin → Events → Settings → Disable the Event Search Bar and make sure the box is unchecked?

    Let me know if this helps.

    Thanks,
    Courtney

    March 1, 2017 at 12:00 pm in reply to: RSS Feed not working #1247900
    Courtney
    Member

    Sorry you are still having issues there Avary.

    It seems that all else is working inside WordPress, with the Events Calendar Pro plugin, and with your RSS feed.  I’d suggest reaching out to support with your email newsletter provider.  The code looks like Mailchimp, so maybe check with this article too.

    Please let us know what they say.

    Thanks,
    Courtney

    March 1, 2017 at 11:51 am in reply to: mini calendar featured image #1247896
    Courtney
    Member

    Thanks Annette,

    Can you point me to the specific page/post that has the widget list viewable? I looked around on the home page, blog, and a post within the blog and wasn’t seeing a widget from our plugins.

    Courtney

    March 1, 2017 at 11:37 am in reply to: Photo view problems with Enfold Theme #1247887
    Courtney
    Member

    Hi Lane

    Can you compare the featured image size of the posts that are showing with those that are not?

    What are you experiencing when you hover over images?

    Hoping I can help narrow down the issues here.

    Thanks,
    Courtney

    March 1, 2017 at 11:27 am in reply to: mini calendar featured image #1247879
    Courtney
    Member

    Hi Annette

    You can select which display you’d prefer to have on /Events by going to WPAdmin → Events → Settings → Display. Then change your Default View to Photo.  I believe this is the featured image view you were looking for.

    The font size adjustment is set in your CSS.  See the Themer’s Guide for more about custom styles.

    Please let me know if this helps.

    Thanks
    Courtney

    March 1, 2017 at 10:44 am in reply to: RSS Feed not working #1247856
    Courtney
    Member

    Hi Avary

    I checked your RSS Feed at Feed Validator and by adding it to Feedly. It appears to be mostly working. What I did see was an issue with the last paragraph on this event.  Can you try temporarily taking that paragraph out and check again on Feed Validator?

    Thanks
    Courtney

  • Author
    Posts
Viewing 15 posts - 5,581 through 5,595 (of 5,607 total)
1 2 3 … 372 373 374