Seeking refund

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  • July 17, 2017 at 7:28 pm #1322425
    Katherine Quigley
    Participant

    We purchased your plugin to import Facebook events from our Facebook Page into our website and it would cause a 504 error. Three times we tried to use it, having to put the site back up each time. We have found another solution that does not cause this issue and would like a refund please.

    July 18, 2017 at 7:38 am #1322635
    Courtney
    Member

    Hello Katherine

    I’m very sorry we weren’t able to achieve your goals.

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    Thanks
    Courtney 🙂

    August 9, 2017 at 9:35 am #1332859
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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