Date filtering of events not working in the back end

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  • #1322356
    Mathias Cordina
    Participant

    Hello.

    We’re finding that date filters in the back end are not working. Is this a known issue?

    We’re on the most recent version of all related plugins.

    Thank you

    Simon

    #1322633
    Courtney
    Member

    Hello Ted

    Could you share a larger screenshot showing more events?

    Also, are the posts that are displaying first draft posts?

    Are any of the posts displaying first recurring posts?

    I hope we can narrow this down soon.

    Thanks
    Courtney ๐Ÿ™‚

    #1322692
    Mathias Cordina
    Participant

    They are published events. Many were imported. They are not recurring.

    #1322829
    Courtney
    Member

    Hi Ted

    That is odd. ? I tested this on my own local sites and wasn’t able to reproduce the issue.

    Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?ย  (hopefully on a staging server)

    I am wondering if you might have a plugin or theme conflict.ย  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard ยป Updates).ย 

    Please let me know if the issue still persists after these tests.

    Thanks
    Courtney ๐Ÿ™‚

    #1322832
    Mathias Cordina
    Participant

    Thanks Courtney.

    We’ll set up a dev environment to test this.

    #1323457
    Courtney
    Member

    Thanks Ted, I do look forward to seeing if this a conflict or something else.

    Courtney ๐Ÿ™‚

    #1327404
    Mathias Cordina
    Participant

    Hi Courtney,

    We’ve tested on a dev site. The Yoast SEO plugin is causing the issue. All other plugins and themes on the site work fine. Even with all plugins updated to the latest, the issue persists.

    We’ve also posted the issue on the Yoast support https://wordpress.org/support/topic/conflict-with-the-events-calendar-advanced-post-manager/

    #1327757
    Courtney
    Member

    Hi Ted

    Good to know that was the source of conflict. I just checked in on your post for their team, and it looks like they have a solution: https://wordpress.org/support/topic/conflict-with-the-events-calendar-advanced-post-manager/#post-9362034.

    Please let both Yoast and us know if this clears the issue up.

    Thanks
    Courtney ๐Ÿ™‚

    #1328338
    Mathias Cordina
    Participant

    Thanks Courtney, it did.
    We disabled the feature and filters work as they should.

    #1328419
    Courtney
    Member

    Great to hear. Their support staff is pretty awesome too.

    Thanks
    Courtney ๐Ÿ™‚

Viewing 10 posts - 1 through 10 (of 10 total)
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