Forum Replies Created
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Cliff
MemberHi, Aidan. Do you only want to remove it from the List View or all views?
Cliff
MemberDo you see “My Subscriptions” at that link?
Cliff
MemberThere is no “limit” argument to the shortcode, but you can vote for that feature at https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/17229266-add-limit-x-option-to-tribe-events-shortcode
I tested the same shortcode (without the limit argument) and couldn’t replicate the issue so I’ll have to point you back to the suggestions in my previous reply.
February 22, 2018 at 11:09 pm in reply to: Long running processes getting killed off by WP Engine #1461693Cliff
MemberHi, Gray. Sorry you’re experiencing this.
Please disable all other plugins and see if it still happens. If it does, please delete all transients (http://www.wpbeginner.com/plugins/how-to-manage-and-delete-transients-in-wordpress/) and see if it’s still happening.
If it does, please tell me how many Venues you have at wp-admin > Events > Venues (send a screenshot of the total published, draft, etc.)
Finally, please send a link to the Single Venue page of the main venue you use.
Thank you.
Cliff
MemberHi. Please reference https://theeventscalendar.com/under-the-hood-filtering-excerpts-events-calendar/ and let me know if you have any follow-up questions on this topic.
Cliff
MemberHi, Kim. Thanks for your interest in our plugin suite.
Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.
Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.
You can view our roundup/comparison of all the eCommerce plugins ET+ supports.
Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.
Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.
The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees.
You could also Display a List of Attendee’s Events.
If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect additional information other than name and email address, you likely could just use the free/core Event Tickets plugin.
To answer your specific question, yes, I think ET/ET+ would be a good fit for you. You could create an event called “Spring 2018 Team Registration” and add a single ticket with a maximum of 400 “tickets”.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Cliff
MemberHi, Sean. Sure thing: https://theeventscalendar.com/my-account/subscriptions/
Please let me know if you have any follow-up questions on this topic.
Cliff
MemberHi, Sheri.
You can do a Template Override for any of our widgets.
Please let me know if you have any follow-up questions on this topic.
Cliff
MemberHi. Thanks for your interest in our plugin suite.
Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.
Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.
You can view our roundup/comparison of all the eCommerce plugins ET+ supports.
Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.
Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.
The order confirmation email will include a QR code that can be scanned (we don’t have our own dedicated app) to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees.
You could also Display a List of Attendee’s Events and collect additional information.
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To answer your question about check-in/check-out, I don’t think we’ve had that requested before. You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page. This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can. If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.
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Our ticketing product also doesn’t currently support PRO’s recurring events. If you start to create a ticket for a recurring event, there will be a little question mark notice that reads:
Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.
You should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.
Something some users are doing right now is using PRO’s recurring events to populate their events calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell which occurrence they reserved the ticket for… use this information for your own reference but please don’t take it as any sort of recommendation.
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Similar to this limitation is that you cannot copy tickets from one event to another: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/15842926-duplicate-tickets
For example, if you create “Death of a Salesman May 7 matinée at noon” and create Orchestra, Mezzanine, and Balcony tickets, then you would have to manually do the same (create the same 3 tickets) for the May 8 matinée as well.
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Please let me know if you have any follow-up questions on this topic.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Cliff
MemberHi, Sami. Thanks for your interest in our plugin suite.
All our purchases are for 1 year and are setup for automatic renewal (unless you deactivate it in your account).
Each of our products have Personal, Business, Agency, Multisite, and Unlimited level licenses. Personal means 1 site for all products except Event Aggregator, which allows for “up to 100 scheduled imports per day”.
I hope this clears things up.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Cliff
MemberHi, William. Sorry you’re experiencing this.
This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your site.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
Cliff
MemberHi, Mike.
Community Events pages are actually not real “pages”. They load with WP_Router class.
Are you trying to embed the Community Events form elsewhere on your site, like in a page you created?
February 22, 2018 at 2:36 pm in reply to: Can tags or categories be used for widget display #1461510Cliff
MemberHi, Rush.
You could use one of our plugin’s widgets or shortcodes, most of which require Events Calendar PRO.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Cliff
MemberHi, Gregory.
Please see https://theeventscalendar.com/under-the-hood-filtering-excerpts-events-calendar/ and let me know if you have any follow-up questions on this topic.
Cliff
MemberHi, Michele.
I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/6388546-support-woo-product-variations-within-event-ticket
Please do add your vote there.
This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.
For your specific need, are you saying you basically have 1 ticket per time slot?
You could create 21 different tickets and then, optionally, hide the tickets that are no longer available (this would require a bit of code customization).
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