[Cliff]

Hi, Susan. Sorry for the delayed reply.

Unfortunately, I am unsure exactly what you are asking about.

Enfold overrides our plugin’s views so you should direct image size questions to their support.

By “Tribe Events filters” do you mean to ask if we have actions and filters for you to leverage in your customizations? Yes. Please see these references:

• https://theeventscalendar.com/functions/
• https://theeventscalendar.com/tips-working-wordpress-actions-filters/

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Herb. Thanks for your interest in our plugin suite.

Regarding your needs:

1. Map View would be the same thing as Location View, right? We don’t have 2 different map/location sort of views.
2. Community Events would make a forms plugin like Caldera or Gravity unnecessary, at least for creating/editing events.
3. Filter Bar is pretty nifty 🙂

Regarding purchasing:

1. https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-nonprofit-organizations/
2. https://theeventscalendar.com/bundles/
3. We do not have any demo of the wp-admin area to provide to you. We use our easy-breezy Refund Policy (https://theeventscalendar.com/knowledgebase/refund-policy/) for such requests so you can buy one or many of our add-ons and thoroughly test them. If you want to click around a demo of a site running our add-ons, please visit our front-end demo site at https://wpshindig.com/events/

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Ariel. Thanks for your interest in possibly upgrading to Events Calendar PRO.

Since you don’t currently have a license, we can’t provide technical support. I do see both of your links are up so hopefully the issue is resolved already. If not, I can share these general troubleshooting steps that might help you:

===

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

===

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any purchase-related questions I can help with.

Thanks.

[Cliff]

Hi, Jenq. Thanks for your interest in our plugin suite.

We do not have any demo of the wp-admin area to provide you with.

We use our easy-breezy Refund Policy for such requests so you can buy one or many of our add-ons and thoroughly test them.

If I’m understanding your needs, you could use PRO’s Additional Fields to create a URL field for the event’s Etix link and then it would appear automatically within the Event Details meta box on the Single Event page.

Or you could just add your own custom field and then output it (such as via a shortcode) using one of the action hooks on the Single Event page (or this extension makes that easier: https://theeventscalendar.com/extensions/calendar-widget-areas/)

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi. I found the event in your .ics file:

BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180206T130000
DTEND;TZID=America/New_York:20180206T160000
RRULE:FREQ=WEEKLY;UNTIL=20180301T045959Z;BYDAY=TU,WE,TH,FR,SA
DTSTAMP:20180224T035903Z
UID:[email protected]
CREATED:20180131T150802Z
DESCRIPTION:<p>Kokomo ArtCenter Exhibit “Face Time” featuring art from the
KAA’s permanent collectionwith an exhibit of portraits in a variety of medi
a\; Hours: Tuesday-Saturday 1-4p.m.\; Free admission\; Call 765-457-9480.</
p>
LAST-MODIFIED:20180131T150802Z
LOCATION:Kokomo Art Center\, 525 W Ricketts St\, Kokomo\, IN 46902\, USA
SEQUENCE:0
STATUS:CONFIRMED
SUMMARY:Kokomo Art Center Exhibit "Face Time"
TRANSP:OPAQUE
END:VEVENT

We can see that the LOCATION doesn’t match what got imported as the venue address, although the venue title did match.

I’ve reported this bug to our developers. It is an issue with our geocoding service, which, in this case of entering a full address is a sad fail. Sorry about this.

I’d recommend just keeping an eye out for this error and manually change the venue’s address after it gets imported.

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Sorry it’s not self-explanatory. I believe there’s supposed to be an Edit/Modify button there somewhere and then you can click/toggle it off.

If you can’t figure it out, please send me a screenshot(s) of what you see in your account.

Thank you.

[Cliff]

If I’m understanding you correctly, you like the link text in the excerpt, but you also want it clickable… if so, you could try adding a filter and run the excerpt string through make_clickable()

Another idea is to manually craft each event’s excerpt from the wp-admin event edit screen.

Please let me know what you find out after testing things out.

[Cliff]

Please give this a try:

add_filter( 'tribe_events_get_the_excerpt', '__return_empty_string' );

 

[Cliff]

Hi.

Please provide a link to the Google calendar feed URL you’re importing and a screenshot of the Kokomo Art Center venue’s wp-admin edit screen.

[Cliff]

This reply is private.

[Cliff]

Hi, Eric.

We do not have such services or a list of such resources.

We can assist if your setup imports do not work correctly.

[Cliff]

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/30935275-custom-map-marker

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Cliff]

Hi. We only provide support in English. Going off Google Translate:

Good morning, I would need to add the function in the calendar pro, to customize the map makers according to some parameters of the event, you can add this function also for a fee

===

We do not provide paid customization services like this. You may reference our documentation and list of known customizers.

[Cliff]

Matt, this sounds right, except you may still want ET+ for Attendee Information to collect additional information like t-shirt size or department.

You could assign Organizers to Events and then use a snippet like https://gist.github.com/cliffordp/c4fb2ea8fb5ca44973ff06e6facc9742 (read its comments!) to send notifications to the email address input to the Organizer.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

We checked on Windows with Edge, Firefox, Chrome, IE11, and Brave browsers. And on Mac with Chrome, Safari, and Firefox browsers.

Please send a screenshot of https://supportdetails.com/ on the browser you can consistently reproduce this on.

[Author]

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