Check in with portable QR Scanner

[Nigel Lingleston]

We are a small independant theatre company looking for a solution for our online ticket sales and check in at the perfomances.

We do have a WordPress website, so do we only need the Event Tickets Plus license, or something else with it.
Also, can we check people in with a remote blue tooth QR scanner and have it real time update the data base? Can it also check ppl as OUT if they leave for a smoke and come back ijn after intermission.

thanks so much
Nigel

[Cliff]

Hi. Thanks for your interest in our plugin suite.

Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned (we don’t have our own dedicated app) to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees.

You could also Display a List of Attendee’s Events and collect additional information.

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To answer your question about check-in/check-out, I don’t think we’ve had that requested before. You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page. This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can. If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

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Our ticketing product also doesn’t currently support PRO’s recurring events. If you start to create a ticket for a recurring event, there will be a little question mark notice that reads:

Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.

You should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.

Something some users are doing right now is using PRO’s recurring events to populate their events calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell which occurrence they reserved the ticket for… use this information for your own reference but please don’t take it as any sort of recommendation.

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Similar to this limitation is that you cannot copy tickets from one event to another: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/15842926-duplicate-tickets

For example, if you create “Death of a Salesman May 7 matinée at noon” and create Orchestra, Mezzanine, and Balcony tickets, then you would have to manually do the same (create the same 3 tickets) for the May 8 matinée as well.

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Please let me know if you have any follow-up questions on this topic.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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