Cliff

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Viewing 15 posts - 9,766 through 9,780 (of 10,686 total)
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  • in reply to: MISSING MENU ITEMS- Also SHORTCODE OPTION? #1077400
    Cliff
    Member

    Hi Nina. Thanks for your question.

    Could you please send me some screenshots and/or links so I can see what you have and what you’re wanting.

    FYI: Neither Event Tickets nor Event Tickets Plus adds any shortcode.

    Thanks.

    in reply to: How multiple committees can add events #1077391
    Cliff
    Member

    Hey Dario. Thanks for your question.

    If the people creating events have access to wp-admin (e.g. Author, Editor, Administrator), they surely can create and edit events. If needed, please reference https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/

    If they don’t have wp-admin access, you might be interested in Community Events to enable them to create events and modify only their own events, all via the front-end of the site (not wp-admin).

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Let me know if you have any follow-up questions.

    in reply to: New Update has Display Issues 4.0.6 #1077378
    Cliff
    Member

    Hi Cary. Thanks for your question.

    As you said, the Photo View seems to be all 3 columns to me: http://cl.ly/1R0p250W2d0x

    For your home page, I saw this Chrome Inspector console error: http://cl.ly/0i070f0v1l3d

    If that doesn’t solve it, could you please share how you got the Tribe Bar and Filter Bar on your home page?

    Thanks.

    Cliff
    Member

    Hi Omar.

    I didn’t find the slider you were talking about, but here’s something that may be helpful for you: Widget Areas for main events page

    Maybe you can add a slider as a widget or a shortcode added to a Text widget.

    Please let me know how things go for you.

    Thanks.

    in reply to: Question about tickets plugin #1077352
    Cliff
    Member

    Hi Jeremy. Thanks for contacting us.

    I don’t believe our plugin is the right fit for your use case, and I don’t know of another alternative for it.

    Maybe more of a Bookings or Appointments plugin could be more appropriate. However, you’d need more project specs for any more specific help.

    Sorry I don’t have anything else for you.

    in reply to: Sort Tickets using Sale End field #1077342
    Cliff
    Member

    Hi Iain. Thanks for your question.

    Event Tickets Plus should be supporting recurring events (i.e. tickets for single instances of an event series), hopefully really soon.

    Please let me know if you have any follow-up questions.

    Thanks.

    in reply to: Help Adding Category To Tooltip But With… #1077335
    Cliff
    Member

    Hi Shaun. I checked out your site: http://cl.ly/1M2k2e0l3B34

    So in this screenshot, you’re wanting

    February 25, 2016
    #: ITT workshop

    To become

    February 25, 2016
    #: More Info

    ?

    If yes, please provide your code for month/tooltip.php (e.g. in a gist) so I can review and possibly help.

    in reply to: Export community events to CSV or XLSX #1077329
    Cliff
    Member

    Hi Thomas. Thanks for your question.

    This prior forum thread may be relevant for your question. Please review it and let me know if you have success with it.

    Thanks!

    in reply to: Map issue #1077320
    Cliff
    Member

    Hi HRR.

    Thanks for your question. I tested on my local install with our latest version and it does the same, e.g. http://cl.ly/3u0p3V2Z1s0b

    As far as logic behind this behavior goes, the map zooms to where the user searches…

    Do you have ideas for how it could be improved besides being more consistent with some cities and not others?

    Thanks.

    in reply to: Addthis issue with Calendar view #1074695
    Cliff
    Member

    Glad you asked. I didn’t catch that before.

    First event (only event on the first day of the monthly calendar): http://cl.ly/3O0P1d3k0t1Z

    Please let me know what you find out…

    in reply to: Edit Main Template of the events #1074545
    Cliff
    Member

    Hi Chris. Thanks for your question.

    The first link was a 404. The second link is your main events page.

    Regardless, please visit the KB articles about our widgets or shortcodes.

    From a technical standpoint, the widgets are essentially just GUIs for generating shortcodes — in other words, have the same functionality/features. So if you’re looking for a shortcode argument that’s not currently there (i.e. feature request), it won’t be in the widgets.

    Specific to your requests, our shortcodes and widgets do not have pagination functionality:

    I didn’t find that as an existing feature request at our plugins’ UserVoice page, but you could add your feature request there.

    This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

    Once you post it, feel free to link to it from here in case anyone comes across this forum thread in the future.

    Please explain further what you mean by “Date-Time fields” if you don’t figure that part out yourself via our KB articles.

    I hope all this info helps!

    in reply to: Addthis issue with Calendar view #1074513
    Cliff
    Member

    On my local install with Twenty Fifteen theme, I…

    • enabled AddThis Sharing Sidebar and set it to display on the right
    • I added { "services_exclude": "print" } to Advanced Options > Additional Options > addthis_config variable
    • I added { "share": { "services": "facebook,twitter,google_plusone_share,more" } } to Advanced Options > Additional Options > addthis.layers() parameters

    I believe that’s all your non-default settings.

    And I didn’t experience the same thing your site does:

    As such, please enable Twenty Fifteen theme, disable all plugins except our plugins and AddThis and see if it’s still happening.

    If it’s not, good! Then start enabling your theme and plugins one-by-one and do a hard page refresh to see if you can figure out what’s causing the issue with AddThis.

    I hope this helps. I know it can be frustrating to track down conflicts.

    Thanks.

    in reply to: How does Event Ticket Plus integrate with WPEC? #1074473
    Cliff
    Member

    Ok, so please disable The Events Calendar plugin and provide me information about what your other plugin is called (a link to download to test would be appreciated).

    Cliff
    Member

    Thanks so much for your kind response!

    in reply to: How does Event Ticket Plus integrate with WPEC? #1074047
    Cliff
    Member

    Thanks for sharing that Word document.

    Best I can tell, you’ve got both The Events Calendar and another Events plugin enabled.

    In your first screenshot, you can see this menu item in wp-admin > Events > Add Event (top left area), which is our Events plugin. The “Events” menu item at the bottom left of the menu is not from our plugin.

    Are you planning to use our The Events Calendar plugin or the other one?

Viewing 15 posts - 9,766 through 9,780 (of 10,686 total)