[Cliff]

Hani, glad to hear. Thanks for your business!

We’ve got these instructions regarding translations:

• Translating the premium plugins
• Translating The Events Calendar (free/core plugin)

Please reference that information and let me know if you need any further assistance.

[Cliff]

The text color is coming from these rules: http://cl.ly/1g0I0b1d3Y3X

Here’s a way to make it white (incorporating the previous rule too):

body.tribe-events-style-full .tribe-events-calendar th,
body.tribe-events-style-full #tribe-events-content .tribe-events-tooltip h4,
body.tribe-events-style-full #tribe_events_filters_wrapper .tribe_events_slider_val,
body.tribe-events-style-full .single-tribe_events a.tribe-events-ical,
body.tribe-events-style-full .single-tribe_events a.tribe-events-gcal {
color: #ffffff;
}

I hope this helps you 🙂

[Cliff]

Hi Vivianne.

Are you using WooCommerce? If yes, please reference WooCommerce’s settings at https://docs.woothemes.com/document/shop-currency/

If you’re referring to the Event Cost that’s part of The Events Calendar’s settings, please check out this post and see if it helps.

[Cliff]

Hi Allan. I see you submitted a blank question.

Please let me know if there’s anything I can help you with.

[Cliff]

Hi. Thanks for considering our suite of plugins.

The Events Calendar core/free is required for our add-on plugins (for example: PRO add-on).

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Per our Scope of Support / Terms, we don’t provide support for non-default WordPress themes (like Twenty Fifteen). In other words, Divi theme or its Builder plugin probably work with our plugins but we don’t guarantee them.

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We do have an Eventbrite Tickets add-on, but you could alternatively (or also) use our free/core Event Tickets plugin that allows RSVP (free) tickets. We sell the Event Tickets Plus add-on if you want to sell tickets (non-free).

We don’t provide support for WooCommerce or other e-commerce plugins, but our Event Tickets Plus plugin integrates with several different ones (WooCommerce is the most popular) so we are pretty familiar with it.

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FYI: We have a non-profit program.

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I hope this helps answers several of your questions. Please let me know if you need any more answers!

[Cliff]

Hi. Sorry you’re having this issue.

What do you have set at wp-admin > Events > Settings > Display tab > Events Template option?

I’d suggest switching it to see if it resolves the issue.

If it does not help fix it, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

Hi. Here’s how you can make sure all your Modern Tribe plugins are at their latest versions:

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates

Once you verify you’re on the latest versions, please let me know if you have any follow-up questions.

Thanks!

[Cliff]

Hi Jeffrey. Sorry you’re experiencing this.

Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

Hi Jeanine. Sorry you’re having this issue.

I’d suggest creating a new event with the same recurrence pattern and see if that one works.

If it still does not work, please share your System Information.

Let us know what you find. 🙂

[Cliff]

Hi. Do you not see this on your Community Events form: http://cl.ly/2h2q0y0T1E22?

If not, please send me a link to your Community Events form.

Thanks.

[Cliff]

Hi Arjun. Thanks for the screenshot.

I see you have The Events Calendar v4.1.1.1 installed. We fixed this issue in v4.1.1 so you should be good with the day of the week names.

So I visited your site to see what’s going on and http://www.roulettecinema.com/events/ is definitely an odd layout situation: http://cl.ly/2f2f3y1G152H, which is due to using pixel-based widths.

Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

Hi Michael. I’m very sorry to hear about your issues with getting things working.

If your page is spinning, there’s likely a JavaScript issue.

In these situations, we always recommend following our Testing for Conflicts Guide and seeing if that helps narrow down the cause of this.

Let us know how things go for you.

Thanks.

P.S. If you’re uninterested in following our troubleshooting steps, please reference our Refund Policy.

[Cliff]

Hi Hani. Thanks for considering our plugins!

It sounds like buying our PRO add-on is all you’ll need.

You can set defaults like you’re wanting. Plus, it enables you to set custom lat/long coordinates for each Venue.

Bonus: The Events Calendar Category Colors is a free plugin (3rd party — not endorsed, maintained, or guaranteed by us)

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if there’s anything else I can help with!

[Cliff]

Hi. Thanks for helping translate!

That checkbox’s text is found here: https://github.com/moderntribe/event-tickets/blob/4.1.1/src/views/tickets/rsvp.php#L125

The translations happen over at https://translate.wordpress.org/projects/wp-plugins/event-tickets

We do not manage this plugin’s translations, since it’s hosted on WordPress.org.

Please let me know if there’s anything more I can help with.

[Cliff]

Hi, Stewart. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for Events core/free or PRO add-on in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful references:

• Your theme’s tech support
• Our free support forum (for bug reports and users helping each other — no usage support provided by us)

[Author]

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