[Cliff]

Excellent. Thanks for letting me know.

[Cliff]

Glad to help. If you find a great solution, please feel free to share it.

[Cliff]

Thanks so much!

I wonder if maybe your events were getting sorted by their created or modified date and not by each event’s start date.

Regardless, thanks and have a great day!

[Cliff]

Hi. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for Events core/free or PRO add-on in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful reference: Our free support forum (for bug reports and users helping each other — no usage support provided by us)

[Cliff]

Hi Pat.

I see you have the same name for a Venue and an Organizer. Is that correct?

Also, what post type is the “raised at a Frock Swap” post?

Please follow our recommended troubleshooting steps:

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out.

Thanks.

[Cliff]

Hi Insan. Thanks for considering our plugin suite.

Event Tickets Plus is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

===

However, at this time each ticket is tied to a single, non-recurring event and there isn’t a bundle/group/combo functionality. You could add that as a feature request at our plugins’ UserVoice page. This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

Once you post it, feel free to link to it from here in case anyone comes across this forum thread in the future.

===

When someone purchases a ticket, an order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

Hi Dorothy. Thanks for your purchase, and sorry you’re experiencing this.

When the free/core Event Tickets plugin is disabled, The Events Calendar’s “Cost” field is not tied to any tickets.

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out.

Thanks.

[Cliff]

Hi Steffen.

Please check out this code snippet and let me know if it works for you:

https://gist.github.com/cliffordp/81f23a207ab483c9e7c6d910f9b29c0a

Thanks!

[Cliff]

Hi. Thanks for your question.

Our Themer’s Guide is where to look for the official how-to information.

I’m guessing you’re looking to customize this file: /wp-content/plugins/the-events-calendar/src/views/month/tooltip.php

You’d want to copy that file to [your-child-theme]/tribe-events/month/tooltip.php

Some past forum threads that may help too:

• Add Organizer, Venue and Price info to tooltips in Week and Month view
• Add Venue up front?

Please let me know how things go for you!

[Cliff]

Hi. I found the link to that screenshot: http://www.heilhauslueneburg.de/termine/monat/

This CSS code should change both the background color from #666 (dark gray) and the text color from #e88206 (orange). Obviously, you could choose to change them to whatever you want or leave one unchanged.

body.post-type-archive-tribe_events #tribe-events-content.tribe-events-month .tribe-events-tooltip h4 {
color: white;
background-color: black;
}

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

Hi Martin. Thanks for your detailed question.

I believe you should look into using a CSS solution. One of these might be helpful:

• Handling Long Words and URLs (Forcing Breaks, Hyphenation, Ellipsis, etc)
• Dealing with long words in CSS

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

Hi Daniel. Sorry you’re experiencing this, and thanks for all the details.

For that Cloudup link, I assume you’re trying to import this URL and not actually that Cloudup URL: http://calagator.org/events.ics

Either way, please follow our recommended troubleshooting steps:

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share your System Information (again once you’re in the Testing for Conflicts mode). That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out.

Thanks.

[Cliff]

Hi Jens.

Thanks for your detailed question and for putting our plugins through the ringer. I hope they turn out to be worth the effort for you! I’ll do my best to help.

As a starting point, I’d suggest searching for “do_action” throughout this file: /wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php

You’ll see actions in there for things like:

• ticket created or ticket generated
• ticket check-in
• complete ticket order

You could leverage one of those action hooks to generate a new email, either using wp_mail() or the WC_Email class.

I cannot advise on how/if to use Follow Ups, but I’d guess it could tie in to Event Tickets’ / Event Tickets Plus’ hooks.

If you need some coding help, you may want to ask your developer or reference our list of known customizers.

I hope this information helps!

[Cliff]

Hi again.

Thanks for the link so I could know exactly what you are talking about.

I don’t have a copy of that paid extension, and I’m not sure what about the coding of ET+ or EDD has been changed since to make that extension not work anymore.

Please make sure that you have all your plugins updated to their latest versions and then inquire with their support if necessary.

If you do correspond with them, feel free to pass along any of their suggestions to us.

Thanks.

[Cliff]

Hi again.

Event Tickets Plus’ (ET+) “Add to cart” button text comes from Line 112 of this file: /wp-content/plugins/event-tickets-plus/src/views/eddtickets/tickets.php

You can either do a Theme Override for this file to change that text, or you can reference this KB article to do it without having to use a Theme Override.

Please let me know how it goes for you.

[Author]

Posts